Qardio QardioBase X User Manual Download | Manualshive

Page: 35 / 54

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35

TROUBLESHOOTING

REMEDY

POTENTIAL CAUSE

PROBLEM

Weight measurement

seems unreliable.

QardioBase X is on an uneven
or unstable surface.

The round circle should be aligned with your heels.

See “Detailed Instructions for Correct and Reliable
Measurements” for further instructions. If the

problem occurs again, please contact customer
support at support.qardio.com

Weight measurement

seems unreliable.

Water saturation from wet
hair or body is skewing
results.

Ensure that you are completely dry.

Try to measure your weight each day on the

same scale at the same time to see consistent
trends.

If the problem continues to occur, please
contact customer support at support.qardio.
com

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Summary of Contents for QardioBase X

Page 1: ...Full body composition scale USER MANUAL...

Page 2: ...ial Mode 12 Detailed Instructions for Correct and 14 Reliable Measurements Using QardioBase X with Multiple Users 16 Changing Weight Measurement Unit and Other Settings on iOS 17 Changing Weight Measu...

Page 3: ...and Maintenance 26 Charging QardioBase X 27 Resetting QardioBase X on iOS 28 Resetting QardioBase X on Android 29 Customer Service Contact 30 Limited Warranty 30 Troubleshooting 32 FAQ 38 QardioBase X...

Page 4: ...ater bone mass Metabolic Age BMR Basal metabolic rate Subcutaneous Fat Visceral Fat Skeletal Muscle Protein Fat free Body Weight in addition to your weight Your data automatically syncs with your Qard...

Page 5: ...e X is a body analyzer that measures body weight and uses BIA bioelectrical impedance analysis to estimate body composition QardioBase X should not be used to diagnose or treat any medical condition I...

Page 6: ...function Do not use this product if you have an elevated temperature Do not use this product if you are in dialysis if you have oedema edema if you suffer from osteoporosis or if you have dysmorphias...

Page 7: ...NCORRECT TYPE Disposal of a battery into fire or a hot oven or mechanically crushing or cutting of a battery that can result in an explosion Leaving a battery in an extremely high temperature surround...

Page 8: ...X may be connected to a wifi wireless network with the following network configurations WI FI 2 4 GHz 802 11 b g n compatible with WPA WPA2 security protocols Please note QardioBase X is not compatib...

Page 9: ...9...

Page 10: ...on the iTunes App Store or Google Play 2 Open the Qardio App on your phone or tablet If requested you should enable Bluetooth on your device You can enable Bluetooth in the Settings menu on your smart...

Page 11: ...ork to a WPA WPA2 password protected network you can refer to the manufacturer of your wireless router or contact your Internet service provider for assistance 6 Modes available Normal Weight Only Pre...

Page 12: ...Qardio App and scroll down to QardioBase X select Mode setup Normal Mode Normal Mode will perform body weight measurement and body composition analysis In this mode QardioBase X will display weight fi...

Page 13: ...re your weight progress during this special time and beyond In Pregnancy Mode QardioBase performs a body weight measurement without body composition analysis The Qardio App tracks your weight change d...

Page 14: ...few seconds the measurement results will display By default weight will display first followed by body fat If you have shoes on or if you have Weight Only Mode or Pregnancy Mode on QardioBase will on...

Page 15: ...n the Qardio App height age biological sex You do not need to complete this information in your profile to just measure weight To monitor progress compare weight and body composition measurements take...

Page 16: ...account associated with the scale steps on QardioBase X only his her weight will display and the data with not be attributed to a user account To invite other users to connect to your QardioBase X fol...

Page 17: ...con on the top left of the Qardio App screen 2 Select settings 3 Scroll down and select Set up your QardioBase X You can change the measurement unit to be displayed for your body weight to Kg Lb or St...

Page 18: ...u icon on the top left of the Qardio App screen 2 Select settings 3 Scroll down and select Set up your QardioBase X You can change the measurement unit to be displayed for your body weight to Kg Lb or...

Page 19: ...ng your current weight to the left or right to indicate your goal weight 4 Based on recommended weight loss and gain rates the Qardio App will show you how many weeks it will take you to reach your go...

Page 20: ...Based on recommended weight loss and gain rates the Qardio App will show you how many weeks it will take you to reach your goal weight and how much weight you will need to lose or gain each week to s...

Page 21: ...ile of the incorrect user In the event that a measurement is attributed to you incorrectly you can reject the measurement in this case the measurement will be allocated to a list of unassigned measure...

Page 22: ...f with dry bare feet Stand with your feet and legs apart The scale cannot accurately CHECKLIST FOR AN ACCURATE AND RELIABLE MEASUREMENT measure body composition if you are wearing shoes socks or stock...

Page 23: ...urns on step off Wait until you see a smile displayed and then step back on the scale again to perform your measurement After intense sport activity After heavy meals When dehydrated Ensure accurate d...

Page 24: ...A A small and safe signal is sent by the indium tin oxide ITO electrodes on the top of the scale and is analyzed to determine the impedance of the body Body composition is then calculated based on the...

Page 25: ...t Settings 3 Scroll down to QardioBase X settings 4 Select Wi Fi Configuration 5 Confirm you want to change the current Wi Fi settings of your QardioBase X and follow the instructions on the screen of...

Page 26: ...e X and follow the instructions on the screen of your phone or tablet to enter the new wireless network name and password due to security reasons only networks with WPA WPA2 passwords are eligible To...

Page 27: ...s charging Power source recommended is an adapter that complies with IEC60601 1 2012 Do not use antiseptic wipes chlorine or highly concentrated glass cleaner on the surface of the scale Never use det...

Page 28: ...to reset your QardioBase X if you have already reached the number of paired phones or tablets or as a troubleshooting step To reset your QardioBase X go into the settings on your Qardio App and select...

Page 29: ...y to reset your QardioBase X if you have already reached the number of paired phones or tablets or as a troubleshooting step To reset your QardioBase X go into the settings on your Qardio App and sele...

Page 30: ...anty applies only within supported locations or those countries in which Qardio products can be shipped via the web store at qardio com For products purchased outside of these locations the retailer s...

Page 31: ...ied terms may last so the limitations described above may not apply to you In no event shall Qardio be liable for a any losses that were not caused by our breach of this limited warranty b any inciden...

Page 32: ...to your router If you continue to have trouble connecting please contact customer support at support qardio com 1 Ensure that you are entering the correct password for your Wi Fi 2 If after entering...

Page 33: ...ll so QardioBase X can take an accurate reading If the problem occurs again please contact customer support at support qardio com To allow QardioBase X to perform body anlaysis using BIA you must weig...

Page 34: ...oft surface you should move the scale to hard surface and repeat the measurement You are not standing on the scale in the correct orientation You have Pregnancy Mode or Weight Only mode enabled If you...

Page 35: ...e Measurements for further instructions If the problem occurs again please contact customer support at support qardio com Weight measurement seems unreliable Water saturation from wet hair or body is...

Page 36: ...ou see the scale displays 00 then step on to the scale again to measure Variations in your consumption or daily activities are skewing your results Your personal profile has inaccurate data Avoid meas...

Page 37: ...37 TROUBLESHOOTING DISPLAYING...

Page 38: ...sure your phone s operating system is running iOS 12 0 or above or Android 6 or later Download and open the newest version of the Qardio App Turn on Bluetooth on your phone for Android users make sur...

Page 39: ...ng Device Dimensions 320x320x20mm Weight 6 6 lbs 3 0 kg Display Controls LED Display Displays Weight and body composition User selection Measurement Range 0 5 396 lbs 0 2 180 kg Measurement Accuracy w...

Page 40: ...Lbs St Power Source Rechargeable battery lasts up to 12 months between charges with frequent use USB to USB type C charging cable included Wireless Sync Bluetooth 5 0 Wi Fi 802 11 b g n with WPA WPA2...

Page 41: ...on FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept...

Page 42: ...ng interference that may cause undesired operation of the device This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment L metteur r cepteur exempt...

Page 43: ...and pollute environment Type BF Applied Part Note B Body F Floating Manufacturer s serial number Date of manufacture Manufacturer General warning caution risk of danger Please read the instructions c...

Page 44: ...retung Add Isarstr 33 40699 Erkrath Germany WEEE US Importer EU Importer YA HORNG ELECTRONIC CO LTD No 35 Shalun Anding Dist Tainan City 745 Taiwan Read this manual before use 0434 0434 0434 0434 0434...

Page 45: ...EE US Importer Read this manual before use 0434 0434 0434 Qardio Inc San Francisco CA ATTEN ELECTRONIC DONGUAN CO LTD No 34 Gao Yu Nan Road Tang Xia Town Dong Guan Guang Dong 523728 China 0434 FCC ID...

Page 46: ...ronment RF emissions CISPR 11 Group 1 The BX00 uses RF energy only for its internal function Therefore its RF emissions are very low and are not likely to cause any interference in nearby electronic e...

Page 47: ...5 0 5kV 1kV line s to line s 0 5kV 1kV 2kV line s to earth 0 5kV 1kV line s to line s Not applicable Mains power quality should be that of a typical commercial or hospital environment Voltage Dips sho...

Page 48: ...y an electromagnetic site survey a should be less than the compliance level in each frequency range b Interference may occur in the vicinity of equipment marked with the following symbol Radiated RF I...

Page 49: ...f transmitter W Separation distance according to frequency of transmitter m 150 kHz to 80 MHz d 1 2 P 80 MHz to 800 MHz d 1 2 P 800 MHz to 2 7 GHz d 2 3 P 0 01 N A 0 12 0 23 0 1 N A 0 38 0 73 1 N A 1...

Page 50: ...d assure that it is used in such an environment Test frequency MHz Band a MHz Service a Modulation b Maximum power W Distance m IMMUNITY TEST LEVEL V m Compliance LEVEL V m for home healthcare 385 380...

Page 51: ...240 5 100 5 800 WLAN 802 11 a n Pulse modulation b 217 Hz 0 2 0 3 9 9 5 500 5 785 NOTE If necessary to achieve the IMMUNITY TEST LEVEL the distance between the transmitting antenna and the ME EQUIPMEN...

Page 52: ...d are trademarks of Apple Inc registered in the U S and other countries The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Qardio Inc i...

Page 53: ...53 NOTES...

Page 54: ...54 Copyright 2022 Qardio Inc All rights reserved Version 1 2 Eng...

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