Qardio QardioBase X, User Manual

Page: 36 / 54

36
TROUBLESHOOTING
REMEDY POTENTIAL CAUSE PROBLEM
Body composition
measurement is inaccurate.
If the scale fails to turn on, or an error appears on the display, please use the tool to press the reset button next to the
chargins port. Step onto the scale to turn on the scale, then step off to let the scale calibrate. Wait until you see the
scale displays “00”, then step on to the scale again to measure.
Variations in your consumption
or daily activities are skewing
your results.
Your personal profile has
inaccurate data.
Avoid measuring after intake of alcohol, caffeine or
other stimulants, after intense sport activity, after
heavy meals, or in case of dehydration. If the
problem occurs again, please contact customer
support at support.qardio.com.
Re-run the set-up on your QardioBase X, and
ensure accurate data is included in your profile
during the set-up.