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QT-5000 & Remote Control Audio System

Revision: 6

QT-5000 and RCAS User Manual v6.docx

Page 24 of 30

Q5X Systems, Inc. 2012

Troubleshooting

The USB port does not appear in the Gateway Manager.

Verify that the drivers are installed properly.

To confirm that the drivers are installed properly, open the Device Manager and locate the installed

Gateways (USB Serial Ports).

1.

Click the Start menu -> Control Panel

2.

Click on “Hardware and Sound”. Click on “Device Manager” below the “Devices and

Printers”heading.

Note: Depending on the operating system and other Start menu settings,

there may be alternate methods of opening the Device Manager.

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Summary of Contents for QT-5000

Page 1: ...itter module and Remote Control Audio System RCAS History Rev 1 Original Rev 2 Updates Rev 3 Added information about QT 5000 LED colours and blink patterns Rev 4 Update Software section Rev 4 1 Added Technical detail for 802 15 4 Rev 5 Updated to Windows 7 Added any related changes Rev 6 Added Mounting Instructions ...

Page 2: ... 9 Status LED 10 Status LED Colour 10 Status LED Blink Patterns 10 MicControl Software 11 Gateway Manager 11 Adding Gateways 11 Connecting to the Gateways 13 Configuring the Gateway 14 Session Setup 16 Adding a Transmitter to the Session 16 Saving a Session 16 Opening a Session 16 Transmitter Panel 17 Tab 1 Status and Control Tab 18 Tab 2 Configuration Tab 20 Tab 3 Miscellaneous Tab 21 Customizing...

Page 3: ...erence to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is conn...

Page 4: ...eel Antenna Spacing Figure 2 Low Heel Antenna Spacing RF Exposure Warning The applicant hereby affirms that installation of this module will only be performed on shoe models that have a minimum 10 mm separation distance from the outside surface antenna of the module to the closest surface of the foot The module integrator must 1 Ensure that the QT 5000 module antenna is mounted in such a way that ...

Page 5: ... or remove the module case 2 Make changes to the Circuit Card Assembly of the module 3 Remove change or alter the integrated UHF antenna or the 802 15 4 antenna Failure to comply with these restrictions will result in violation of the FCC certification Introduction The RCAS consists of the three main components QT 5000 Module MicControl Software Ethernet Gateway ...

Page 6: ...ation section Failure to do so will result in damage to the module QT 5000 Module Mounting Mounting of the QT 5000 module must provide a solid reliable mechanical connection between the module and the tap shoe If the QT 5000 module is not securely fastened to the tap shoe it may become separated from the shoe during dancing and could cause harm to the wearer the audience member or the module Below...

Page 7: ... the T nuts which are mounted into the sole of the shoe It is very important to ensure the correct length of the screws used so that the screw does not protrude above the foot bed of the shoe Low Heel Tap Shoe In order to mount the transmitter module to the low heel tap shoe the heel must first be modified It is recommended that the heel of the tap shoe be modified by a professional shoe maker to ...

Page 8: ...to Heel The opening needs to large enough to allow the transmitter to slide into the opening without friction If the opening is too tight pressure can be transferred onto the transmitter during dancing and could damage the module Figure 8 Transmitter mounting The QT 5000 module is then securely mounted to the transmitter with two 1 long 4 screws ...

Page 9: ...t Key which is attached to the cable of the charger should be inserted into the charge port held for 1 second and then removed After the Reset Key is removed the Status LED will blink green 3 times Charge LED Colour When connected to a charger the colour of the Charge LED will indicate the progress of the charging cycle The LED is located on the front of the transmitter Note After the LED changes ...

Page 10: ...he Status LED s colour is slightly different than the Charge LED s colour See the following Status LED Blink Patterns The blink pattern of the Status LED indicates the mode of the QT 5000 STANDBY Mode no audio The LED is off for 2 5 seconds and on for of a second and repeats ON Mode transmitting audio The LED is on for 2 5 seconds and off for of a second and repeats GREEN The battery level is over...

Page 11: ...ateway Manager All Gateway management adding deleting configuring is performed from the Gateway Manager window Adding Gateways Note To add or delete gateways the software must be disconnected from all gateways 1 Click Add to add a gateway Network Gateway If adding a Network Gateway select Ethernet and enter the gateway s IP address Click OK ...

Page 12: ...nfigured click the Find button The following tool will appear to determine the IP address USB Gateways 1 If adding a USB Gateway select USB and select the COM port of the gateway 2 Click OK Note The name of the gateway s COM port will be USB Serial Port If the USB Gateway does not appear in the list see the Troubleshooting section on how to diagnose the issue IMPORTANT The COM port must be in the ...

Page 13: ... Audio System Revision 6 QT 5000 and RCAS User Manual v6 docx Page 13 of 30 Q5X Systems Inc 2012 Connecting to the Gateways To start the communications to the Gateways from the Gateway Manager window click the Connect button ...

Page 14: ...anual v6 docx Page 14 of 30 Q5X Systems Inc 2012 Configuring the Gateway To configure the Gateway from the in the Gateway Manager select the Gateway to be configured then click on the Config button Note The Gateway must be connected before trying to Configure the Gateway ...

Page 15: ... Gateway Enable Ethernet Timeout Network Gateway only In the rare case that the software or gateway loses connection the Gateway will automatically disconnect after a period of silence from the software The software is designed to send communication at regular intervals to let the Gateway know that it is still active Check this checkbox to enable this feature Ethernet Timeout Network Gateway only ...

Page 16: ... the serial numbers of the transmitters to be added Several transmitters can be added at once as seen below 3 Click OK to add the transmitters to the session Saving a Session After adding the desired transmitters the list can be saved as a session and opened at a later time To save the session From the File menu click Save Session Or click the Save Session button Or type Ctrl S Opening a Session T...

Page 17: ...ision 6 QT 5000 and RCAS User Manual v6 docx Page 17 of 30 Q5X Systems Inc 2012 Transmitter Panel Each transmitter has a panel with 3 tabs Status Control Configuration Miscellaneous Tab1 Status Control Tab 2 Configuration Tab 3 Miscellaneous ...

Page 18: ...ill fade to black When another heartbeat is received it will return to bright green At the bottom of the transmitter panel a timestamp displays the time of the last received heartbeat Power Status and Control The following panel contains the power control buttons and status Power On Power Off Underneath the power buttons is the current power state Indicates that the command to change the power sta...

Page 19: ...nd that the software is waiting for a response Set Transmitter Name To simplify the identification of a transmitter an alias or name can be attached to the transmitter in the session When the name is not set the title bar of the transmitter panel will display TXR and the serial number for example TXR 2267 To set the Transmitter s name press the Set Txr Name button and enter the friendly name of th...

Page 20: ...rameter has a set button to the right indicated by a After the desired value is entered press the set button to send the value to the transmitter Frequency This parameter is the frequency that the audio transmits on Range 600 000 to 700 000 MHz Step 25 kHz Group The transmitters can be powered on and off in groups making it simpler to control batches of transmitters A transmitter can be set to one...

Page 21: ...ults RF Modem Channel The RF Modem Channel is the 2 4 GHz telemetry channel that the Transmitter s use to communicate to the Gateway s Note The 2 4 GHz spectrum used occupies the same band as Wi Fi Bluetooth and other unlicensed ISM devices In most environments channel 16 is the clearest channel Warning Exercise caution when changing this parameter after the channel is changed the software will no...

Page 22: ...ed for diagnostic and informational purposes When enabled the following information is logged to a comma separated value CSV file Timestamp Battery Voltage Power Mode On Standby Transmitter RSSI Gateway RSSI To enable logging click the Log Heartbeats checkbox The serial number date and time is the default filename Click Save Each time a heartbeat is received the heartbeat information will be store...

Page 23: ...2 Customizing Group Names The Transmitters can be configured into groups so they can be powered on and off in batches To customize the Group Names 1 Open the Group Editor by clicking the Tools menu and selecting Edit Groups 2 Select the group to change Edit the name and press Set 3 Click OK when all edits are complete ...

Page 24: ...s are installed properly To confirm that the drivers are installed properly open the Device Manager and locate the installed Gateways USB Serial Ports 1 Click the Start menu Control Panel 2 Click on Hardware and Sound Click on Device Manager below the Devices and Printers heading Note Depending on the operating system and other Start menu settings there may be alternate methods of opening the Devi...

Page 25: ...ld appear as USB Serial Port COMxx To confirm if the USB Serial Port driver is installed properly disconnect and reconnect the Gateway The Gateway should disappear and reappear in the list 4 If the USB Serial Port does not appear under Ports COM LPT look under Other Devices for USB Serial Port If it appears with an exclamation mark see the Appendix Installing USB Drivers ...

Page 26: ...l Port number 2 Right click on the USB Serial Port to be changed and select Properties 3 Select the Port Settings tab and click the Advanced button 4 In the COM Port Number field select a port from COM2 to COM16 Note Select a COM port that is not marked as in use If none are available choose one that is the least likely to be active Click OK to the warning that will appear 5 Click OK 6 Disconnect ...

Page 27: ...Hz Technical Data QT 5000 Module Power Requirements 3 7V 4 2V Max Current Drain 140 mA Max Input Audio Signal 1 VRMS Audio Gain Adjustment Range 0 dB 14 dB Overall Dimensions 37mmX12 9mmx57mm Battery on top of module Net Weight 43 g QT 5000 Module Antennas UHF Radio Antenna Uses a permanently attached wire antenna which is factory installed with max gain of 3 dBi Manufacturer Q5X Type Wave UHF Wir...

Page 28: ...x Page 28 of 30 Q5X Systems Inc 2012 Appendix Installing the USB Driver Find the Gateway in the device manager as shown in verify that the drivers are installed properly Right click on the USB Serial Port and select properties Select the driver tab 0 Click on the Update Driver button ...

Page 29: ...ol Audio System Revision 6 QT 5000 and RCAS User Manual v6 docx Page 29 of 30 Q5X Systems Inc 2012 Select Browse my computer for driver software Browse for the location of the USB drivers Press next to install the drivers ...

Page 30: ...QT 5000 Remote Control Audio System Revision 6 QT 5000 and RCAS User Manual v6 docx Page 30 of 30 Q5X Systems Inc 2012 Press close to complete the installation ...

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