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1. The transformer is not connected.

2. Electric cable deffective.

3. No power.

4. Deffective transformer

Power cuts cut damage the timer program-

ming.

Bad connections.

Air inside the system.

1.Increase of hardness in inlet water.

2. Incorrect regeneration.

3. Damaged resin.

4. Lack of salt inside tank /salt bridge.

1. Not enough feed pressure.

2. Brine line blocked.

3. Blocked injectors.

4. Water inner leaks.

1. Incorrect timing

2. Incorrect aspiration.

3. Flow to high.

1. Fail of regeneration.

2. Not enough brine.

3. Incorrect aspiration.

1. Incorrect backwashing regulator.

2. Blocked backwashing regulator.

1. Incorrect regeneration.

2. Leaks in by-pass valve .

3. Tube o-ring damaged.

4. Incorrect regeneration cycle.

1. Inner difusors damaged.

2. Damaged resin

1. O-ring and separators damaged.

2. Damaged piston.

3. Bad located piston.

18

9.  TROUBLESHOOTING GUIDE

SOLUTION

1. Plug the transformer (power supply).

2. Replace the cable.

3. Revise the installation.

4. Replace the transformer.

Please use the manual to adjust the clock of the system.

Revise/tight all connections.

Make a backwashing to eliminate the air

1. Check the hardness and revise timer.

2. Revise the timer. 

3. Substitute the resin.

4. Fill the storage with salt /break the salt bridge

1. The minimum feed pressure should be of 2,5bar.

2. Clean the brine line.

3.Clean or replace the injector and the filter.

4.Revise piston, threads and separators.

1. Please contact the distributor.

2. Revise aspiration.

3. Revise back flow.

1. Check for loss of power and correct.

2. Keep the brine tank full of salt.

3. Revise aspiration.

1. .Put a proper regulator

2. Wash the backwashing regulator.

1. Make a regeneration checking that the salt amount is correct

2. Check the by-pass valve.

3. Replace the o-ring.

4. Reset the regeneration cycle

1. Substitute damaged difusors

2. Substitute resin and revise installation

1. Replace o-rings and separators.

2. Replace piston

3. Start the system again, repeat the process and if it does not work please 

contact your distributor.

9.

  

Troubleshooting guide

PROBLEM

1. The timer doesn’t work 

2. The system regenerates 
at incorrect hours

3. Water leaks

4. Annoying noises / White
water

5. Excessive hardness of 
the water treated

6. There is no brine aspi-
ration

7. The brine tank is ove-
flowing

8. The hardness of the 
water is not going away

9. Backwashing flow too 
high or too low.

10.Non treated Water lea-
kings during working

11. Resin escape from the 
system  

12. During working water is 
coming through the drain

Summary of Contents for DENVER

Page 1: ...HOUSEHOLD SOFTENER DENVER RANGE Ownwer s Manual Installation and Maintenance ...

Page 2: ... Timer Allows to control all parameters Regenerations Mixing Valve Delayed or immediate programming Allows to regulate the residual hardness Integrated by pass Allows to isolate the system from installation Transformer Outside Multilingual Timmer English French Spanish Certified Official product Easy tank salt filling Special for Softeners ESP FRA ENG ...

Page 3: ...ATION 5 WARNINGS 5 1 Conditions for the correct working of the system 5 2 Installation of the system 5 3 Starting up and maintenance 6 INSTALLATION 6 1 Tools and parts needed 6 2 Installation step by step 6 3 Programming Denver 6 4 System programming 7 START UP 7 1 Hydraulic start up 7 2 Residual hardness Checking 7 3 Hardness proof 8 MAINTENANCE SANITIZING 9 IDENTIFICATION GUIDE AND PROBLEMS RESO...

Page 4: ...quipment If you have any doubt about the installation use or maintenance of this equipment please contact with the technical assistance service T A S of your dis tributor 1 1 Softener safety Your safety and other s safety are very important We have in cluded safety messages in this manual and on your appliance This is the safety alert symbol This symbol alerts you to the potential hazards that can...

Page 5: ... life time of the electronical devices and More need of maintenance 2 Introduction UNITS 1 ppm of Calcium 1 ppm ofMagnesium 1 ppm de CaCO3 1º French ºHF 1º German ºd 1º Englisch ºe 1 mmol L 1 mval L eq L ppm of CaCO3 2 5 4 13 1 10 17 8 14 3 100 50 º French 0 25 0 413 0 1 1 1 78 1 43 10 5 All these problems are solved when using a softener DEN VER range because the water obtained after being treate...

Page 6: ...f a softener system is made of different parts each with a concrete finality BACKWASHING The water gets into the vessel through an inferior collector making a washing and a floffing of the resin bed and allowing this way the following regeneration process ASPIRATION OF BRINE Through an aspiration process for venturi effect the system suctions the brine liquid solution previously prepared for the r...

Page 7: ... ionic exchange process in which the softening water is based can be affected by different parameters that can redu ce its efficacity creating a kind of hardness leak HIGHER SODIUM CONCENTRATION IN THE TREATED WATER The ionic exchange process in which the softening water is based can be affected by different parameters that can reduce its efficacity creating a kind of hardness leak EXCESSIVE VOLUM...

Page 8: ... 2 4 m3 2 2 m3 2 0 m3 1 6 m3 1025 mm 200 mm 360 mm 18 Liters 4 5 Kg 117ºHFxm3 3 3 m3 2 9 m3 2 6 m3 2 3 m3 1 4 m3 810 mm 333 mm 405 mm 30 Liters 7 50 Kg 195 0ºHFxm3 5 6 m3 4 9 m3 4 3 m3 3 9 m3 3 3 m3 1034 mm 333 mm 505 mm ATENTION The recommended limit of sodium for the water for human consumption is of 200 ppm Depen ding on the sodium concentration and the hardness of the water to be treated the s...

Page 9: ...avoid the vessel movements Please read carefully this manual before starting installation The air balloon has to me removed before proceeding the system installation The packaging material can be recycled and must be thrown away in the suitable recycling bins or to be delivered to the specific centre for the collection of waste material The system that you have bought has been designed and manufac...

Page 10: ...ing the sodium increase in softened water it is not recommended its use for watering because it can damage the growing of plants and vegetables In case of having to prepare the place for the installation of the system you should follow the national laws in force regar ding electric and hydraulic installations A drain is needed for regeneration discharge water The drain connection should be of free...

Page 11: ...g into account that the system that you are going to install will improve the quality of the water that it is going to be consumed and that this is considered a food all tools used for the assembling and installation should be clean and in no case can be contaminated nor impregnated of grease oils or oxides The job should be carried out with the proper attitude and hygienic conditions considering ...

Page 12: ...r pipes and fittings suitable for potable water supply as required by manufacturer or local legislation 6 2 Installation step by step 1 The system should be always installed with the by pass valve supplied If desired it can be installed a by pass with 3 valves The bypass of Denver systems has several positions RECOMMENDED INSTALLATION 2 Close the main water supply valve near the well pump or water...

Page 13: ... solder with installation tubes attached to sin gle valve bypass Soldering heat will damage the valve IMPORTANT When installing the copper tubes and ground clamp assembly to the single valve bypass the ground clamp must be secured in place If necessary tighten the screw THREADED PIPE 1 Apply pipe joint compound or Teflon taple to all male pipe threads 2 Tighten all threaded joints and make all sol...

Page 14: ...REGEN key we can access to modify it selected parameter flashes With UP y DOWN keys we can modify the selected parameter and pressing REGEN key one final time the parameter will be confirmed Parameters that you can modify are as follows HOUR OF DAY Format 0 00 24 00 LANGUAGE Spanish or English UNITS Metric system or US units TYPE OF REGENERATION There are several as follows Time initiated Delayed ...

Page 15: ...CKING MENU By pressing UP y DOWN keys simultaneously when the system is working the display shows additional information of the softener REGENERATIONS To start an immediate regeneration you only need to press REGEN key for three seconds REGENERATION STAGE Once the regeneration is started it can be cancelled by pres sing any key However the stage can only be cancelled when the motor of the valve st...

Page 16: ...ers comes through the drain with a continuos flow open please open inlet valve completely In this moment the water will be totally inside the vessel and a higher flow will not damage it Some coloration yellow or brown could be observed in drainage flow That coloration is originated by resin preservatives and it is normal 9 Please maintain this position water flowing through the dra in until colora...

Page 17: ...ardness quantity in the treated water This works making a small test of non treated water with a completely softened water In order to regulate the residual hardness you should carefully open the regulator Now you can test the hardness of the outlet water and check that it is according to the desired values If it is not like this adjust the regulator and check it again ATENTION The hardness regula...

Page 18: ...h humidity or the wrong kind of salt When there is a salt bridge and empty space forms between the water and the salt Then the salt will not be dis solved in the water to make brine and without brine the resin bed does not regenerate and you will get hard water If the storage tank is full of salt it is hard to tell if you have a salt bridge because salt is loose on top but the bridge is under it T...

Page 19: ...uct because of its special formulation will clean the resin eliminating all kind of iron and other remaining metals that represent a con tamination and at at the same time it will remove all possible incrustations in the inner passages of the valve NOTE Follow carefully the instructions of the use of the product stated out on the label of the same The maintenance and sanitizing of the system shoul...

Page 20: ...Revise the timer 3 Substitute the resin 4 Fill the storage with salt break the salt bridge 1 The minimum feed pressure should be of 2 5bar 2 Clean the brine line 3 Clean or replace the injector and the filter 4 Revise piston threads and separators 1 Please contact the distributor 2 Revise aspiration 3 Revise back flow 1 Check for loss of power and correct 2 Keep the brine tank full of salt 3 Revis...

Page 21: ...INTENANCE REPAIR DESCALING OTHERS FULL MAINTENANCE REPAIR SANITIZING OTHERS FULL MAINTENANCE REPAIR DESCALING OTHERS ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP ...

Page 22: ...INTENANCE REPAIR DESCALING OTHERS FULL MAINTENANCE REPAIR SANITIZING OTHERS FULL MAINTENANCE REPAIR DESCALING OTHERS ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE ORDINARY EXTRAORDINARY GUARANTEE TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP TECHNICIAN STAMP ...

Page 23: ...an consumption Denver brand with series nbr according to manufacture is adapted to norms or regulations EN 12100 1 EN12100 2 EN 55014 1 2000 A1 2001 EN 61000 3 2 2000 A1 20001 EN 61000 3 3 1995 A1 2001 EN 61558 2 6 and fulfils the essential requirements of the directives 98 37 CE 73 23 CEE 89 336 CEE SYTEMS GUARANTEE The distributor guarantees the systems for two years against any manufacturing de...

Page 24: ...Park 08480 L Ametlla del Vallès Ba rcelona Spain www puricom eu CS 08 146 The quality system of Puricom Europe for the marketing and assembly of water treatment equipments is certified in accordance with regulation UNE NE ISO 9001 2000 ...

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