06
07
SAFETY NOTES
1
Always unplug the unit prior to performing any maintenance.
Check the power cord for damage (fraying, cuts, etc) before use.
Verify that the GFCI outlet is working by powering on the machine and pressing the red
GFCI test button. If the outlet is working, the“reset" button will pop up. To operate, press
the reset button again.
To avoid electric shock, never use a water hose or pressure washer to clean the electrical
components.
Check the pre-filter prior to operating the machine to ensure it is not clogged. If there is
any sign of air flow restriction change the filter.
Make sure the unit is dry prior to installing clean filters.
When using the Sentinel HEPA 650 for remediation purposes, replace both filters at the
same time and always clean machine in between jobs. This will help prevent cross
contamination.
2
3
4
5
6
7
WARRANTY
All warranty benefits apply to the original owner only. Warranty cannot be transferred or
assigned.
1 Year (from date of purchase):
PureAiro warrants the machine will operate free of defects
in workmanship and materials. At it's discretion, PureAiro will repair or replace any
malfunctioning components, free of charge (excluding transportation costs)
Customer Responsibilities:
In order to take advantage of the warranty service, the
customer must do the following:
Customer must provide normal care and maintenance (including, but not limited to
cleaning filters)
Removal and re-installation of unit is the sole responsibility of owner.
If customer cannot return unit to certified repair center, all costs associated with
shipment are borne by the customer.
In addition, all ancillary charges related to freight shipments, including but not limited to
palletizing, wrapping, labeling,
and pickup are associated with customer.
If shipped, customer is responsible for all risk of loss or damage.
1
2
3
4
PureAiro Warranty Steps:
Once receive the goods, customers must log in www.PureAiro.com to fill out the warranty
registration form and submit to PureAiro company. We will receive your purchasing and
installation information and save it. If no warranty registration is sent to us, warranty
period will begin the day the shipment left the warehouse. Please be sure to record serial
# and date of installation. You will need this information to receive the RA number.
If warranty service is necessary, customers must contact PureAiro Tech Support by
[email protected] or local technical service phone to receive a Return Authorization
(RA number). Once an RA has been issued, customers should bring the unit to a certified
repair center. Sentinel HEPA 650 will arrange the shipping to bring the unit back to the PureAiro
warehouse (at the expense of the customers) if customers are not available.
After the unit has been received by PureAiro (whether at a repair center or the
warehouse), PureAiro will have an initial inspection. If it is determined to be invalid
warranty claim (see exclusions below), customers have to pay for all associated repair
costs and shipping costs for units repair.
Customers can pick up the unit after repair at their own expense for shipping. Units will
have a rigorous testing before sending it back to customers.
If the unit can no longer be fixed , and it is in the warranty period and determined to be
valid claim, we will ship the customer a new unit within the same year warranty from the
date of replacement.
After parts are repaired or replaced by PureAiro, the original warranty period continues
to applies until meet its deadline. No extensions to the original warranty period.
1
2
3
4
5
6
ACTS OF NATURE- INCLUDING BUT NOT LIMITED TO:
Flooding
Fire
Water damage
Hurricane / storm damage
IMPROPER USAGE- INCLUDING BUT NOT LIMITED TO:
Pool
/ spa / tub applications
Misuse, abuse, or tampering whether intentional or accidental
Improper install ation or design
Improper voltage
Lack of normal care
Failure to follow instructions
CORROSION
FREEZING
ANY ADDITIONAL COSTS DUE TO CHANGES IN LAWS OR BUILDING CODES
FREIGHT CHARGES
ANY COSTS DUE TO LOST PROFIT OR DELAY
DAMAGE TO PROPERTY
CAUSE BEYOND CONTROL
1
2
3
4
5
6
7
8
9
WARRANTY EXCLUSIONS
PureAiro
Sentinel HEPA 650
