PureAire 1500, Owner'S Manual

Page: 13 / 16

13
Troubleshooting
Unit Fails to Turn On
1. Check to make sure that the POWER PLUG, POWER CORD, and POWER ADAPTER
are all properly connected.
2. Verify that the POWER BUTTON has been activated on the CONTROL PANEL
If further problems persist, contact GreenTech Environmental (www.GreenTechEnv.com)
for further instructions or replacement.
Unit is Operating in High or Away Mode, but no Noticeable
Purification is Being Produced
1. Ensure that the PURIFICATION PLATE is clean and that its CONNECTOR is fully inserted.
2. View the unit operating in a dark room through the FRONT GRILLE. The PURIFICATION
PLATE should have a dim purple glow.
If further problems persist, contact GreenTech Environmental (www.GreenTechEnv.com)
for further instructions or replacement.
The Purification Plate Generates an Electrical Arc,
Arcing Noise, or Burning Odor
The PURIFICATION PLATE is damaged and must be replaced. Contact GreenTech
Environmental for replacement. (www.GreenTechEnv.com)
The PCO Cell is Not Lighting Up
1. Ensure that the PCO CELL CONNECTOR is properly inserted into its slot.
If further problems persist, contact GreenTech Environmental (www.GreenTechEnv.com)
for further instructions or replacement.
Ionization Needle Creates an Electrical Arc
The IONIZATION NEEDLE needs to be cleaned. Be sure to complete all of the cleaning
procedures in the Cleaning Section (Pg. 10-11) every 30 days.
Fan Does Not Operate Properly
1. Try adjusting the FAN SPEED using the CONTROL PANEL or REMOTE CONTROL.
2. Remove the FRONT GRILLE and ensure there are no obstructions to the movement
of the FAN. Clean it thoroughly and also clean the mount that it sits on.
If further problems persist, contact GreenTech Environmental (www.GreenTechEnv.com)
for further instructions or replacement.