Troubleshooting
NOTE:
TURN OFF THE SYSTEM BEFORE SERVICING.
PROBLEM
CAUSE
SOLUTIONS
Milky colored water
Air in system
Air in system is a normal
occurrence with initial start-up of
the RO system. This milky look
will disappear during normal use
within 1 to 2 weeks.
Noise from faucet
Location of drain saddle
Restriction in drain line
Relocate the drain to above water
trap.
Blockage sometime caused by
debris from garbage disposal or
dishwasher.
Small amount of water in storage
tank
System just starting up.
Air pressure in storage tank is low.
Normally it takes 2-3 hours to fill
the tank. Low water pressure
and/or temperatures can reduce
production rate.
Add pressure to storage tank.
The pressure should be 5-7 psi
when the tank is empty.
Slow production
Low water pressure.
Crimps in tubing.
Clogged pre-filters.
Fouled membrane.
Add a booster pump.
Make sure tubing is straight.
Replace pre-filters.
Replace membrane.
Water taste or smell offensive
Post carbon is depleted.
Fouled membrane.
Sanitizer not flushed out.
Replace post carbon.
Replace membrane.
Drain storage tank and refill it
overnight.
No drain water
Clogged flow restrictor
Replace flow restrictor.
Leaks
Tubing ends are not cut squarely/
may have burrs.
Fittings are not tightened.
Twisted O-Ring.
Misalignment of hole in drain
saddle.
Cut tubing ends squarely – NOT at
an angle and without burrs.
Tighten fittings as necessary.
Replace O-Ring.
Realign drain saddle.
-9-
2015
