Pulse-Eight neo:4Pro User Manual Download Page 1 | Manualshive

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Summary of Contents for neo:4Pro

Page 1: ......

Page 2: ...ion 5 Panel Descriptions 6 Infrared Blaster Cable Pack 8 Neo Lite Receiver 8 Installation 9 IR Receiver And Transmitter Ports 12 Wiring Guidelines 13 Neo Web Interface 14 Monitoring Portal 24 EDID Man...

Page 3: ...080p 60 4 4 4 up to 70 meters 230 feet With CEC control and support for multiple video control methods the neo 4Pro is the uncompromising solution for residential and commercial installations The Puls...

Page 4: ...to Source Yes IR Receiver Port 3 5mm 5V stereo jack IR Transmitter Port 3 5mm 5V stereo jack Ethernet Ports 1 x RJ45 control only Available On Internet Yes thru the Pulse Eight s Remote Monitoring Por...

Page 5: ...als or chemicals Having them in your electronic device can sometimes cause a signal error or degradation to the internal chips and circuitries Because we cannot accurately predict how or when they can...

Page 6: ...No network cable is connected AMBER Flashing It discovers the IP address AMBER Solid The network has the IP but cannot ping the router GREEN Flashing The network cannot reach the internet GREEN Solid...

Page 7: ...connect the power Ethernet Connect to network Required for connection to Web Interface Third Party Control and Cloud Remote Monitoring Portal Global IR Used for a control system to be able to see all...

Page 8: ...being received IR Receiver RX The IR Receiver port black can used to distribute IR signals back to the matrix when connecting an IR Receiver IR Flasher TX The IR Flasher port grey is used to control t...

Page 9: ...ompatible IR Flasher Emitter Transmitter cable to the IR Out port grey on the matrix and the IR bud placed over the source device s IR window 1 Connect the appropriate category cable Cat6 or higher re...

Page 10: ...sink devices e g TVs directly via high speed HDMI cables Note Can also be used in conjunction with a Pulse Eight neo HDMI Extender Set sold separately for reaching further distances Connecting The HDM...

Page 11: ...before it begins its initialization sequence Note The initialization process takes between 20 seconds and up to 2 minutes However it is possible that a rmware update may be available the rst time the...

Page 12: ...o that HDBT output e g if the matrix is routing video from HDMI In 2 on to HDBT out 5 then the any IR signal received by the neo Receiver attached to HDBT port 5 will be routed and blasted out the mat...

Page 13: ...13 WIRING GUIDELINES This is an example of a wiring diagram of the neo 4Pro...

Page 14: ...he Web Interface to configure the matrix according to the installation s requirements The Web Interface can be accessed using a computer connected to the same router network as the matrix and by visit...

Page 15: ...our Pulse Eight installations remotely in one place For more information refer to the Accessing the Monitoring Portal section in this manual Note If you do not already have an Installer Id then you wi...

Page 16: ...er s web interface EDID Pro le Drop down menu to select an alternative EDID pro le for the selected Input See the EDID Management section of this manual for more information EDID Details This will bri...

Page 17: ...lected output from the end user s web interface Source Filtering Toggle switches to select which inputs can be routed to the selected output display Link Status Indicates if the HDBT link is active Re...

Page 18: ...your installation to identify potential faults The IR Noise Test will check to see if any unwanted IR noise is being received over a sustained period of time for each port Failing this test would ind...

Page 19: ...All four of these Channels should be below the 40 line Otherwise the cable quality will be marked as Poor Also all four of these Channels should be within 3 of each other for example 35 36 35 34 Othe...

Page 20: ...ther details It is possible to add the neo 4Pro matrix to your Alexa smart home setup in order to control the attached Sink and Sources using voice commands 1 Install the neo Alexa skill from Amazon o...

Page 21: ...l does require a persistent network connection Discovery Tool You can download a discovery tool from your monitoring portal at http monitoring pulse eight com this program will run on Windows 7 or new...

Page 22: ...ide button then enabling this function allows you to use a combination of keys on the remote instead to achieve the missing function IR Control IR Activity A useful test for IR activity The panel list...

Page 23: ...urrent firmware version installed You may be asked for this information if you request support It also details the firmware versions for the HDBaseT components transmitters and connected receivers in...

Page 24: ...etails including your Installer ID Under the My Installs tab you can add projects and assign your installed systems in order to easily access and monitor certain installations To create an install cli...

Page 25: ...25 Once created you will then be able to assign systems to the install by clicking the Add button in the Products section This will then bring up a page with a dropdown menu to select a system...

Page 26: ...t Uptime System Status Inputs System Status Outputs External Network Details Local Network Con guration System Commands Reboot Function My Products Under the My Products tab all your assigned Pulse Ei...

Page 27: ...updates available for the system There is also a toggle switch to turn on Hot x Updates whereby updates are delivered automatically to the system Installation Report displays all crucial information...

Page 28: ...support the resolutions supported by all the displays connected to the outputs Clone Display Copies the same EDID as TV attached to the output X UltraHD 4K 1080p 720p It sets the EDID to support 4K 1...

Page 29: ...K that is then distributed to all connected displays Any legacy display supporting up to 1080p only will likely display an error or no picture When this occurs it is possible to use a separate 4K Down...

Page 30: ...t TMDS clock of 340 MHz which is equivalent to 10 2 Gbps Any video format above this datarate such as 4K 60Hz 4 4 4 or 4K 60 HDR is not supported Picture snow HD noise signi es a failure to fully esta...

Page 31: ...ighting and plasma screens may also interfere with IR signals Infrared Not Functioning 1 Make sure to use the compatible IR asher receiver for this video matrix 2 Check and see if the LED beside the I...

Page 32: ...ts 2 year return to base for repair BRONZE IR Cables Brackets and our Tech Tools 1 year advanced replacements Pulse Eight Current Product Within the advanced replacement warranty year s 1 Contact supp...

Page 33: ...nded in coverage for any such transfer 2 TOTAL SATISFACTION RETURN POLICY If you are the original purchaser of the Product and you are not satisfied with this product for any reason you may return it...

Page 34: ...connected to your product may change from time to time Without limiting the generality of the disclaimers above all product information is provided for your convenience as is and as available Pulse e...

Page 35: ...35 NOTES...

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