35
Rev 1.4.1 6/21
⚫
If the camera will not be used for a long time, please turn off the power switch.
⚫
Use a soft cloth or lotion-free tissue to clean the camera body.
⚫
Use a soft dry lint-free cloth to clean the lens. If the camera is very dirty, clean it with a diluted neutral
detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
Unqualified Applications
⚫
Do not shoot extremely bright objects for a long period of time, such as sunlight, ultra-bright light
sources, etc...
⚫
Do not operate in unstable lighting conditions, otherwise the image may flicker.
⚫
Do not operate close to powerful electromagnetic radiation,
such as TV or radio transmitters, etc…
Troubleshooting
⚫
No image
1. Check whether the power cord is connected, voltage is OK, POWER lamp is lit.
2. Check the BOTTOM dip switch and make sure the two dip switches are both set OFF. These
switches are not used in operating mode.
3. Check that the SDI cable is connected correctly.
1. If SDI,
make sure that the destination device is accessing the SDI port that you plugged into.
⚫
Abnormal display of image
1. Check setting of rotary dial on rear of camera. Be sure to use a resolution and refresh rate that is
supported by your software.
⚫
Image is shaky or vibrating.
1. Check whether camera is mounted solidly or sitting on a steady horizontal and level surface.
2. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by
building vibration more than wall mounts.
3. Any external vibration that is affecting the camera will be more apparent when in tele zoom
(zoomed in) settings.
Control
⚫
Serial communication does not control the camera
1.
Verify that the RS485 cable is connected correctly and using the proper pinout.
2.
Verify the communication settings of the control software or device (e.g. joystick).
3.
Verify that the communication port on the controlling device is activated (e.g. Com port on PC).
4.
Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g.
VISCA address).
Copyright Notice
The entire contents of this manual, whose copyright belongs to PTZOptics, may not be cloned, copied or translated in any
way without the explicit permission of the company. Product specifications and information referred to in this document are
for reference only and as such are subject to updating at any time without prior notice.
