PSC PowerScan, Quick Reference Manual

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Quick Reference Guide
i
Table of Contents
Statement of Agency Compliance .........................................................i-iii
FCC Class B Compliance Statement ................................................i-iii
Canadian Notice ..........................................................................i-iii
Power Supply ..............................................................................i-iii
Solids and Water Protection ..........................................................i-iii
Software Product Policy ..................................................................... i-vi
Customers Under Software Support .............................................. i-vi
...................................................................................................... i-vi
Chapter 1 Getting Started .........................................................1-1
Unpacking the Imager ....................................................................... 1-1
Reading Techniques .......................................................................... 1-2
Plug and Play ................................................................................... 1-3
Connecting the Imager with an RS-232 Serial Port ................................ 1-3
Connecting the Imager with USB ........................................................ 1-4
IBM SurePos .............................................................................. 1-5
USB PC or Macintosh
®
Keyboard .................................................. 1-6
USB HID ................................................................................... 1-6
USB COM Port Emulation ............................................................. 1-7
CTS/RTS Emulation ............................................................... 1-7
ACK/NAK Mode ..................................................................... 1-7
Resetting the Standard Product Defaults .............................................. 1-8
Chapter 2 Maintenance .............................................................2-1
Repairs ........................................................................................... 2-1
Maintenance .................................................................................... 2-1
Cleaning the Imager’s Window ..................................................... 2-1
Inspecting Cords and Connectors .................................................. 2-2
Replacing the Interface Cable ....................................................... 2-2
Disconnecting the I/F Cable .................................................... 2-2
Connecting the I/F Cable........................................................ 2-3
Troubleshooting ............................................................................... 2-3
Is the Imager having trouble reading your symbols? ....................... 2-4
Is the bar code displayed but not entered? ..................................... 2-4
Does the Imager read the bar code incorrectly? .............................. 2-4
The Imager won’t read your bar code at all. ................................... 2-5
Chapter 3 Customer Support.....................................................3-1
Customer SupportTechnical Support .................................................... 3-1
PSC Website Support .................................................................. 3-1
PSC Website TekForum ............................................................... 3-1
Reseller Technical Support ........................................................... 3-1
Telephone Technical Support ........................................................ 3-1
Standard Warranty ........................................................................... 3-2
Exclusions ................................................................................. 3-2