PSC PowerScan, Quick Reference Manual

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Customer Support
3-2 PowerScan
®
PDF and 2D Imagers
Standard Warranty
PSC warrants to Customer that PSC's products will be free from defects
in materials and workmanship for a period of three years from product
shipment.
In order to obtain service under this Warranty, Customer must notify
PSC of the claimed defect before the expiration of the Warranty period
and obtain from PSC a return authorization number for return of the
product to designated PSC service center. If PSC determines Customer’s
claim is valid, PSC will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for packaging
and shipping the product to the designated PSC service center, with
shipping charges prepaid. PSC shall pay for the return of the product to
Customer if the shipment is to a location within the country in which
the PSC service center is located. Customer shall be responsible for pay-
ing all shipping charges, duties, taxes, and any other charges for products
returned to any other locations.
Warranty is subject to the limitations and exclusions set forth below.
Warranty set forth above is in lieu of any other warranties, expressed or
implied, including merchantability and fitness.
Exclusions
Warranty coverage shall not apply to any claimed defect, failure or dam-
age which PSC determines was caused by: improper use of product; fail-
ure to provide product maintenance, including but not limited to
cleaning of the scan windows in accordance with product manual; instal-
lation or service of product by other than PSC representatives; use of
product with any other instrument, equipment or apparatus; modifica-
tion or alteration of product. External cables and replacement of scan
windows due to scratching, stains or other degradation will not be cov-
ered under the Warranty. Products returned for service must be accom-
panied by the original external power supplies for performance of
service.