PSC Falcon 510, User Manual

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Troubleshooting Guide
< 20 > Falcon DOS Fixed Station Terminal
Barcodes
Barcode won't scan
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Check the quality of the barcode. Labels which are faded or
scratched are less likely to scan.
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Verify that the unit is configured to read the type of barcode being
scanned. Scan the D1 parameter and try again.
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When an attached scanning device isn’t functioning correctly,
verify it is not broken by using another device.
Barcode won't scan with laser
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Vary the scanning angle and distance. Avoid aiming the laser
beam perpendicular to the barcode label or at extreme angles.
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Verify that the laser beam is intersecting the entire ba code label.
Barcode won't scan with wand
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Ensure that the wand is passing over the entire barcode label.
Holding the wand like a pencil in front of the left side of the label,
use a swift sweeping motion to move the wand towards the other
end of the label.
Badge Reader won't read
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Make sure that the badge reader faces toward the Falcon 510.
Magnetic Stripe Reader won't read
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Make sure that the magnetic stripe faces away from the Falcon
510.