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Installer Guide
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(3) For products on which a manufacture date is
indicated, if the date the owner purchases the
residence from the builder or the date the product is
originally installed cannot be verified, the installation
date is three months after the manufacture date.
(4) For products on which a manufacture date is not
indicated, if the date the owner purchases the
residence from the builder or the date the product is
originally installed cannot be verified, the installation
date is the date the condensing unit to which the
product is paired was originally installed.
How Long Does Warranty Coverage Last?
The warranty lasts for a period up to 1 YEAR.
The warranty period does not continue after the control
is removed from the location where it was originally
installed. The replacement of a part under this warranty
does not extend the warranty period. In other words,
Goodman warrants a replacement control only for
the period remaining in the applicable warranty that
commenced on the installation date.
What Will Goodman Do To Correct Problems?
Goodman will furnish a replacement control, without
charge for the control only, to replace any control that is
found to be defective due to workmanship or materials
under normal use and maintenance. Furnishing of the
replacement control is Goodman’s only responsibility
under this warranty and the furnishing of the
replacement control is the owner’s only remedy.
THE OWNER AGREES THAT THESE REMEDIES ARE THE
OWNER’S EXCLUSIVE REMEDIES FOR BREACH OF ALL
WARRANTIES, EXPRESS OR IMPLIED.
What Won’t Goodman Do To Correct Problems?
Goodman will not pay for:
· Labor, freight, or any other cost associated with the
service, repair, or operation of the control.
· Electricity or fuel costs, or increases in electricity
or fuel costs, for any reason, including additional or
unusual use of supplemental electric heat.
· Lodging or transportation charges.
WHETHER ANY CLAIM IS BASED ON NEGLIGENCE
OR OTHER TORT, BREACH OF WARRANTY OR OTHER
BREACH OF CONTRACT, OR ANY OTHER THEORY,
NEITHER GOODMAN NOR ANY OF ITS AFFILIATES
SHALL IN ANY EVENT BE LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT
NOT LIMITED TO LOST PROFITS, LOSS OF USE OF A
CONTROL, EXTRA UTILITY EXPENSES, OR DAMAGES
TO PROPERTY.
Some states and provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the
above exclusion may not apply to you.
How Can The Owner Receive Warranty Service?
If there is a problem with the control, contact a licensed
contractor.
To receive a replacement control, a licensed contractor
must bring the defective control to a Goodman heating and
air conditioning products distributor.
For more information about the warranty, contact
Consumer Affairs at 877-254-4729 or write to Consumer
Affairs, 19001 Kermier Rd, Waller, TX 77484.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state or
province to province.
Quebec Residents
The arbitration provisions of this warranty shall not apply
to residents of Quebec.
Non-Owner Occupied Warranty
Products installed in non-residential buildings or in
residences not occupied by the owner are warranted
for a period of 1 YEAR.
THIS WARRANTY IS PROVIDED
IN LIEU OF ANY OTHER WARRANTIES, WHETHER BY
GOODMAN OR ANY OF ITS AFFILIATES, EXPRESS OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE
. Subject to the additional limitations set forth in
this paragraph, all other provisions of the Limited Warranty
apply to products installed in non-residential buildings or
in residences not occupied by the owner.
Where Can Any Legal Remedies Be Pursued?
ARBITRATION CLAUSE. IMPORTANT. PLEASE REVIEW THIS
ARBITRATION CLAUSE. IT AFFECTS YOUR LEGAL RIGHTS.
1. Parties: This arbitration clause affects your rights against
Goodman and any of its affiliates or employees or
agents, successors, or assigns, all of whom together are
referred to below as “we” or “us” for ease of reference.
2.
ARBITRATION REQUIREMENT: EXCEPT AS STATED
BELOW, ANY DISPUTE BETWEEN YOU AND ANY
OF US SHALL BE DECIDED BY NEUTRAL, BINDING
ARBITRATION RATHER THAN IN COURT OR BY JURY
TRIAL.
“Dispute” will be given the broadest possible
meaning allowable by law. It includes any dispute, claim,
or controversy arising from or relating to your purchase
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6/9/21 11:23 AM