![background image](http://html.mh-extra.com/html/promise-technology/pegasus2-r2/pegasus2-r2_product-manual_1617244069.webp)
c
onnection
P
robleMs
Connection problem troubleshooting includes:
•
“Cables”
•
“Daisy-Chains”
C
Ables
While the installation of the cables and components was correct, they don't function properly, or at all,
because:
•
A connector is dirty or corroded
•
A connector is loose or damaged
•
A cable looks OK outside but has an open circuit inside
•
The wrong cable was used. Use only Thunderbolt cables for the Thunderbolt connection. DO NOT
use Mini Display cable for the Thunderbolt connection. Only use a USB 3.0 cable for a USB 3.0
connection.
Be sure to use approved cables because:
•
They are the proper ones for your system.
•
They are sold in brand-new condition.
d
Aisy
-C
hAins
If you have multiple Pegasus/Pegasus2 units daisy-chained together, all Pegasus/Pegasus2 units must
be running to provide access to your volumes and the data they contain.
If you shut down a Pegasus/Pegasus2 unit in the chain, that unit and those below it are effectively
disconnected from your computer.
If you shut down Pegasus/Pegasus2 unit 1, your connection to Pegasus/Pegasus2 unit 2 is lost.
60
Pegasus2 R2+ Product Manual