Air/Q 1100 Avian User Guide
© 2010 Prolitec, Inc.
Troubleshooting
X. Troubleshooting
Condition
Causes
Solutions
Power light off.
The Appliance is not
plugged in or the plug has
no power
Make sure the power connection is operational.
Verify that the power button light is blue when
pressed.
Unit does not start auto-
matically after a power
interruption.
Back-up battery not
operational
Verify the protective yellow battery tab has been
removed.
Verify the battery is positioned with the positive
side facing the right.
Replace the back-up battery.
The fragrance
cannot be detected when
coming into the treated
area from an untreated
area.
The output rate is too low
or there is an insufficient
number of appliances
serving the space.
The O-Rings on the stem
that fits into the head may
be worn out and causing an
air leak.
Increase the output rate by one or two settings
and evaluate detection in 30 minutes. Repeat as
needed. If consumption requires Cartridge change
more frequently than each month, install an
additional appliance.
Replace the O-Rings by removing the worn one
with a pointy tool and rolling on the new ones
Fragrance intensity is
stronger than just
detectable.
The output rate is too high. Lower the output rate in increments of one or
two settings or down to the starting rates sug-
gested in the room size chart.
The power light is on
but the there is no output
or you cannot hear the
compressor in the
appliance.
You are in an “OFF” period
in the Timer cycle.
Simply wait a few minutes for the appliance to
cycle on. If the real problem is that the scent
cannot be detected, increase the output rate as
instructed above.
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