PROLiNK PRC2402M User Manual Download Page 45

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PRC2402M User Manual v1.1

Page 39 / 49

Firmware Upgrade

Upgrade the Firmware to a newer version may improve the performance of the device or fix the

bugs of the previous release. In this page, you can do the upgrade to latest version. All New

Firmware will be made available in

https://prolink2u.com

, alternatively, you may click

Check

button to check for any new releases available to update.

A. For Local Firmware Upgrade

Step 1. Download firmware to local directory / folder (e.g.

C:\Users\PROLiNK\Downloads

)

from official PROLiNK website or obtained through official PROLiNK Technical Support

Step 2. Click

Upgrade

Choose File

select the firmware file downloaded in Step 1.

above

Apply

Step 3.

Wait for the upgrade progress to show 100%

before clicking another unit’s

upgrade.

Step 4. Repeat Step 1 ~ 3 above for other node(s), before proceeding to the router unit.

B. For Online Firmware Upgrade

Step 1. Click

Upgrade

Check

Download

‘wait for the download status to show

complete’ >

Apply

Update

Step 2.

Wait for the upgrade progress to show 100%

before clicking another unit’s

upgrade.

Step 3. Repeat Step 1 and 2 for other node(s), before proceeding to the router unit.

C. Firmware Upgrade NOTES:

➢

Do the upgrade for each of the node(s) unit in the system first, before doing the upgrade

for the router unit.

➢

Do upgrade one unit after the other if you have more than one unit in the network.

➢

Do not do any other action on the unit or Power off the unit or unplug the unit during

upgrade process.

Summary of Contents for PRC2402M

Page 1: ...User Manual PROLiNK Xtend PRO Whole Home Mesh Wi Fi System PRC2402M v 1 1 ...

Page 2: ...romagnetic compatibility EN 55022 A1 Class B Please read this entire manual before using this device paying extra attention to these safety warningsandguidelines Pleasekeepthismanualinasafeplaceforfuturereference This device is intended for indoor use only Do not expose this device to water or moisture of any kind If moisture does get in or on the device immediately unplug it from the power source...

Page 3: ...iii Preface Revision Date Descriptions 1 0 7 2 2020 Initial release 1 1 1 9 2020 Content Update ...

Page 4: ...C2402M as Router or Access Point AP Mode 5 Setting up the PRC2402M as a Mesh Node 7 Option 1 Via Physical Pairing Button 7 Option 2 Via Web Browser 8 Accessing the GUI Graphical User Interface 10 Web User Interface Configuration 10 Home Page 16 Status 16 Current Mode and the Internet Connectivity 16 Client List Information 17 Mesh Network Status 17 Device Information 18 ...

Page 5: ...ation 21 Mesh Network 22 TouchLinkTM 22 Region Settings 23 2 4GHz and 5GHz Wireless Settings 24 Setup 25 Internet Setting 26 DHCP Settings 28 Client List 30 QoS Settings 32 USB Storage 33 DDNS 34 Network Tools 35 Security Management 36 Time Settings 36 LED Control 37 ...

Page 6: ...word 37 Backup Restore Settings 38 Firmware Upgrade 39 Device Status 41 Device Reboot 42 App User Interface Configuration 43 Wi Fi Configuration 45 Adding New Mesh Node Using mXtend App 46 Technical Specification 48 ...

Page 7: ... seamless roaming without experiencing disconnection TouchLinkTM Tap and connect to Wi Fi without having to create password for guests Extensive Coverage Provide full Wi Fi coverage throughout the whole home office Band Steering Prioritize dual band capable clients to a less crowded Wi Fi network MU MIMO Create highly efficient Wi Fi network that can handle a greater number of connected devices Se...

Page 8: ...PRC2402M User Manual v1 1 2 Hardware Overview ...

Page 9: ... Mesh Router or another Mesh Node in the system is good Blinking Blue The Mesh Pairing or TouchLink process initiated and ongoing The Mesh Pairing or TouchLink process initiated and ongoing Solid Red The connection between the Mesh Node and the Mesh Router or another Mesh Node is weak Blinking Red The Router has no internet connection 1 The Node is unable to connect to the Mesh Router or another N...

Page 10: ...a b g n ac Web Browser such as Microsoft Edge Chrome Firefox or Safari Wi Fi Mesh Placement Guide A solid Blue LED lighting indicates that the Mesh is performing at its optimal strength Avoid placement of Mesh Node units with high potential of signal obstruction e g walls doors aquariums or any of Bluetooth Devices with high wireless transmission e g microwave within a 30cm radius Ensure that each...

Page 11: ...om your equipment modem router provided by your ISP Internet Service Provider Step 3 Use the provided LAN cable to connect your Internet source equipment modem s LAN port to the Mesh Router s WAN port WAN LAN port Step 4 Power on the existing Internet source equipment modem router provided by the ISP Step 5 Connect a LAN cable from PC laptop to the Mesh Router s LAN port Step 6 Finally power on yo...

Page 12: ...cable between Main Existing Router LAN ports to PRC2402M WAN LAN Port Step 3 Connect Ethernet cable between Computer LAN ports to PRC2402M LAN port Step 4 Turn ON power Main Existing Router and PRC2402M Mesh Router Please ensure the power LED indicator is light up once turn on When the PRC2402M is ready to set up the LED indicator will Solid Blue ...

Page 13: ...e node s has been pre paired with the Mesh Router Unit from the box Please follow Option 1 or Option 2 as described below to add a 1 Unit to existing mesh system Option 1 Via Physical Pairing Button Step 1 Place the new Mesh Node unit near the existing Mesh Router Unit Step 2 Plug the Mesh Node unit with the provided power adapter and power on Step 3 Wait for the unit to fully boot up indicated by...

Page 14: ...s 192 168 123 254 http the_mesh_router_IP_Address https the_mesh_router_IP_Address Note for https when you are prompted with Your Connection is not private page click on i Advanced followed by ii Proceed to 192 168 123 254 unsafe as per below screenshot example Step 2 Login and navigate to Wi Fi Mesh Network Step 3 Give a name for the new Mesh Node where it is intended to be places and enter the 5...

Page 15: ...ss the Plus Button Step 5 Wait until the Mesh Node s LED turns Solid Blue indicating that the pairing is successful Step 6 Move the node unit to the desired location For placement guide refer to Wi Fi Mesh Placement Guide covered in earlier section ...

Page 16: ...h the mXtend App for Mobile phone it provides convenience and hassle free management to your PROLiNK Whole Home Mesh System PRC2402M Web User Interface Configuration 1 Run any web browser that available in your computer On the address bar enter the default URL for PRC2402M http https http prc2402m setup https prc2402m setup http 192 168 123 254 https 192 168 123 254 http the_mesh_router_IP_Address...

Page 17: ... password can be found at the product label Do note that password is Case Sensitive 3 Upon login set Time Zone and New Login Password Click Save to proceed Note that the New Login Password is the password that you will require for subsequent login to through Web GUI and App ...

Page 18: ... PRC2402M as Router select Router Wizard and complete the following steps a Select Respective WAN Connection Type as determined by the ISP Internet Service Provider otherwise leave it as DHCP Dynamic IP b Set the new SSID Default PROLiNK_Mesh_XXXX and new Wi Fi password Default refer to product label c Click Apply ...

Page 19: ...t AP Wizard and complete the following steps a Set the new SSID Default PROLiNK_Mesh_XXXX and new Wi Fi password Default refer to product label b Click Apply c NOTE to re access the PRC2402M GUI after the setting above go to http prc2402m setup or https prc2402m setup ...

Page 20: ...PRC2402M User Manual v1 1 Page 14 49 ...

Page 21: ...nual v1 1 Page 15 49 6 After 4 or 5 above try to go back to the PRC2402M GUI through http prc2402m setup or https prc2402m setup using the new password created earlier Once login the GUI will show the current Home Page ...

Page 22: ...he status and the list of Mesh Node in the current Mesh System Status Wizard Wi Fi Setup Status The Status is the default page or the Home Page The Status Tab consists of the current PRC2402M connection information Mesh Device List and Device Information Current Mode and the Internet Connectivity The information shows the current operation mode which depends on which mode is selected and configure...

Page 23: ...ion The Client List will show the information of connected devices to the Mesh Network Mesh Network Status On this option user can manage by adding or delete the current Mesh Node and get the information regarding the current status if the Mesh System Network ...

Page 24: ...ion Wireless SSID and Channel and Device up time and Device Firmware Version Wizard Wizard is the setup wizard for the PRC2402M User can select which Operation Mode is preferred There are two operation mode that are available for user to configure a Router mode where it will create a local network and b AP mode will create the extended network or your current router ...

Page 25: ...ter through the WAN port User can configure the WAN connection type as determined by ISP Internet Service Provider otherwise leave it as DHCP User can change Mesh SSID User can change Security Type for the Wi Fi Password It is recommended to set the Security type as WPA2 PSK and a more complex Wi Fi password ...

Page 26: ... cable between main router and PRC2402M Do note that Main router LAN is to be connected to PRC2402M s WAN port In AP mode there will be no Router feature e g Port Forwarding enabled on the PRC2402M User only can change Mesh Wi Fi SSID and Security Type for the Wi Fi It is recommended to set the Security type as WPA2 PSK and a more complex Wi Fi password ...

Page 27: ...esh Network TouchLink Region Settings 2 4G and 5G Wireless Settings Wi Fi Configuration On this settings user can enable disable the Smart connect By enabling the Smart Connect feature user can easily balance network demands on the wireless bands giving you the highest possible speed Note that it is NOT recommended to disable this feature ...

Page 28: ...s or user only just need to tap and connect to Wi Fi without having to create additional passwords for guest users Note Touchlink is only operating at 2 4GHz Wi Fi Although SSID with _Touch may show up as No Security users will not be able to get connected to it successfully unless there is an action of tapping on the PRC2402M touch sensor From firmware version 1 0 17 onwards users connected throu...

Page 29: ...PRC2402M User Manual v1 1 Page 23 49 Region Settings On this option user can change the Country Region for the device ...

Page 30: ...l wireless standard 802 11 a b g n ac Wi Fi Channel can change the Wi Fi channel by default is set to AUTO Wi Fi Channel Width by default 2 4GHz is set to 20 40MHz and 5GHz is set to 80MHz Beacon Interval ms The beacon interval is simply the frequency of the beacon how often the beacon is broadcast by the router By default is set of 100 milliseconds Short GI User can enable or disable by default i...

Page 31: ... Setup tab is the PRC2402M basic and advance setup that available for user to configure This option also available in the mXtend App for user to configure through mobile phone Note that all firewall related features e g port forwarding DDNS etc ...

Page 32: ...P and PPPoE This is the advanced setting for advanced user to configure by default the WAN type is set to DHCP and Obtain DNS automatically Note No need to set connection settings if the Internet network is on DHCP DHCP Dynamic IP No need to set connection settings if the network supports DHCP Usually all the configuration is automatically configured when connected to the host network ...

Page 33: ...1 1 Page 27 49 Fixed IP Manually set WAN IP address gateway DNS server etc for the network connection PPPoE User name and password is provided by ISP and must be a valid account in order for internet access to be successful ...

Page 34: ... may have combination of both DHCP or PPPoE VLAN in order for the Internet Internet IPTV Internet VOIP Internet IPTV VOIP to work If this is the case Step1 Set the WAN connection settings DHCP or PPPoE Step2 Set the VLAN settings at this page VLAN settings information can be acquired from the respective ISP you are subscribed to DHCP Settings By default the DHCP settings is set to Default To chang...

Page 35: ...used to reserve a specific IP address based on client s MAC address so the host will always obtain the bound IP address when booting up It currently support up to 10 entries Notes Ensure no IP Address conflict prior setting DO NOT set duplicated MAC address or IP address ...

Page 36: ... Network The page load may take slightly longer approx 12 seconds as it is polling information from the network User also can further set Internet blocking on respective of the device connected or limit the internet access through QoS Settings Note that this is not available when the PRC2402M is set to AP mode ...

Page 37: ...PRC2402M User Manual v1 1 Page 31 49 ...

Page 38: ...9 QoS Settings QoS is a short form of Quality of Service In this setting you could enable and configure QoS base your need for each connected client By enabling QoS user can set specific Upload and Download speed for the specific client ...

Page 39: ...the USB storage devices to share with different users within the same network By plugging in an USB drive this feature is automatically enabled Supported File format and capacity is FAT32 NTFS with up to 2TB size Accessing the USB can only be done through Window Explorer MAC Finder FTP ...

Page 40: ... go with the possibly ever changing IP address Please note the device may obtain an IP address dynamically so the IP address may be changed after reboot The PRC2402M supports no ip com and changeip com User can configure and the DDNS status will display either the connection is connected or disconnected By default the DDNS is Off ...

Page 41: ...k Tools On the Network Tools option user can configure NAT Virtual Server which function is Port Forwarding by default Disabled DMZ Demilitarized Zone by default Disabled UPnP Universal Plug and Play by default Enabled from FW ver 1 0 17 onwards ...

Page 42: ... and connected devices from malicious Internet attacks The PRC2402M offers high grade firewall features like Syn Flood Attack and SPI Stateful Packet Inspection Time Settings Router s time is used for Schedule function as well as firmware update check purpose It is recommended to set the Time Zone based on your current actual time zone e g UTC 8 UTC 7 ...

Page 43: ...ontrol LED Control is the option for user to Turn Off or Turn On the LED indicator on the Mesh Router or on the Mesh Node Login Password Login Password allows user to edit the Administrative password of the Web and App User Interface login page ...

Page 44: ... can Reset to Factory Default setting Backup Configuration Export current settings information into a file Restore Configuration Import a backed up setting from local directory to replace existing PRC2402M setting Factory Default will restore all the current configuration settings back to factory default Note that all settings will be wiped off ...

Page 45: ...rmware file downloaded in Step 1 above Apply Step 3 Wait for the upgrade progress to show 100 before clicking another unit s upgrade Step 4 Repeat Step 1 3 above for other node s before proceeding to the router unit B For Online Firmware Upgrade Step 1 Click Upgrade Check Download wait for the download status to show complete Apply Update Step 2 Wait for the upgrade progress to show 100 before cli...

Page 46: ...PRC2402M User Manual v1 1 Page 40 49 WARNING All product warranty will automatically void due to any attempts to upgrade or change firmware through unofficial means ...

Page 47: ...al v1 1 Page 41 49 Device Status The device status will show the current information of the Mesh router and its WAN information This include the System Info Internet Status LAN Status and 2 4GHz and 5GHz Wireless Status ...

Page 48: ...PRC2402M User Manual v1 1 Page 42 49 Device Reboot This is the option for user to manually reboot the router or to set scheduled reboot For scheduled reboot it is based on the Time Zone set ...

Page 49: ...Android Google Play IOS App Store alternatively scan the QR Code below to download the mXtend App 2 Once the app is installed connect your phone to PRC2402M Wi Fi Network and launch mXtend App 3 Select New System Setup and follow the step to do the initial setup if the Mesh Router is already setup select Existing Network ...

Page 50: ...PRC2402M User Manual v1 1 Page 44 49 4 Enter the Login Password default refer to product label Note that this password here refers to GUI Admin password ...

Page 51: ...PRC2402M User Manual v1 1 Page 45 49 Wi Fi Configuration 1 Select Wi Fi Icon Select Wi Fi Configuration ...

Page 52: ... User Manual v1 1 Page 46 49 Adding New Mesh Node Using mXtend App 1 Power On the new PRC2402M to set as Node near the Router unit On the mXtend App login and click Home icon 2 Under Mesh Device List Click More ...

Page 53: ...e device name and add the 5G MAC address of the PRC2402M the 5G MAC Address can be found on bottom of the device MAC Address format to be keyed in has to be in 90 61 0C XX XX XX 4 Click to add 5 Wait for the node unit status to change to solid blue ...

Page 54: ... Rated Voltage Frequency Input 100 240 VAC 50 60Hz Dimension 125mm x 134mm x 116mm L x W x H Wireless Wireless Output Power 2 4GHz up to 20dBm 5GHz up to 23dBm Wireless Channels Frequency 2 4GHz Channel 1 13 2412 2472 MHz 5GHz 36 40 44 48 149 153 157 161 165 5180 5240 and 5745 5825 MHz Wireless Channel Bandwidth 2 4GHz 20 40MHz 5GHz 20 40 80MHz Wireless Standard IEEE 802 11b g n a ac IEEE 802 11k ...

Page 55: ... encryption Software WAN Connection Type Dynamic IP Static IP PPPoE DHCP Setting Server Client Functions DDNS Port Forwarding DMZ NTP App support Android 5 0 and above IOS 9 0 and above Environmental Operating Temperature 0oC 40oC Storage Temperature 10oC 70oC Relative Humidity Operational 10 90 non condensing Relative Humidity Storage 10 90 non condensing Note Technical Specifications may change ...

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