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Prodys ProntoNet, User Manual

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Prodys ProntoNet User Manual Download Page 89

 

Prontonet IP Decoder User Manual v5.4.1.1.doc

 

89

 

 

 

Updating the firmware 

 
It is posible to update several units at once with  the HeraFlashPlus utility. Also, 
general configuration won’t be lost when updating. 
 

From version 5.2.1 and by using HeraFlashPlus version 2.5.0 or higher, 
the upgrading can be performed over WAN networks, such as Internet. 
 
From  version  5.4.1  onwards,  all  Prodys  IP  codecs  will  share  the  same 
firmware file, making it more easier to upgrade several different units 
to the latest firmware version. 

 
To update the firmware of a defined unit follow these steps: 
 

1.

 

Start up the HERAFlash or HeraFlashPlus application 

 
2.

 

Select the file and click on next: 

 

 

 

 

Once  the  firmware  file  is  selected,  this  application  will  detect  all  the 
Prodys  codecs  reachable  on  the  network,  and  will  inform  about  the 
type  of  units  and  the  versions.  By  clicking  on  the  corresponding  unit, 
the  HeraFlashPlus  application  will  proceed  to  upgrade  It.  Also,  It  is 
possible to add a new device IP address manually to be upgraded. 

Appendix C

 

Summary of Contents for ProntoNet

Page 1: ...ProntoNet IP Decoder User Manual ProntoNet IP Decoder User Manual Ver 5 4 1 1 interstage Phistersvej 31 2900 Hellerup Danmark Telefon 3946 0000 fax 3946 0040 www interstage dk pro audio with a smile ...

Page 2: ...faces 12 II 3 5 1 Analog audio Outputs 12 II 3 5 2 AES EBU Interface 12 II 3 6 Microswitches 12 The Front Panel 13 Remote Control 14 IV 1 General Configuration 22 IV 1 1 Interfaces 23 IV 1 1 1 LAN port 23 IV 1 1 2 RS232 Port 28 IV 1 1 3 GPIO Port 28 IV 1 2 Audio Configuration 31 IV 1 3 System Configuration 32 IV 1 3 1 PLL 32 IV 1 3 2 Redial 32 IV 1 3 3 Monitor 32 IV 1 3 4 Reboot System 33 IV 1 3 5...

Page 3: ...figuration 55 IV 4 2 How to enable disable the Scheduler 55 IV 4 3 Automatic and manual call 56 IV 4 4 Programming the scheduler 56 Name 57 Start 57 Priority 57 End 57 IV 4 5 Scheduled call configuration 60 IV 4 5 1 Manual configuration 60 IV 4 5 2 Automatic configuration from the phone book 60 IV 4 6 Modifying existing scheduled calls 61 IV 4 7 Deleting existing scheduled calls 61 IV 4 8 Copying ...

Page 4: ...istortion 75 VI 2 IP communication problems 75 VI 2 1 Prodys Codec s Web Page cannot be accessed 75 VI 2 2 When connecting two audiocodecs in unicast there is no audio at one end 79 VI 2 3 No audio when connecting two audiocodecs using Multicast 79 VI 2 4 Interruptions to audio when connecting two Prody Codecs 79 Technical Specifications 82 VII 1 Audio Interfaces 82 VII 2 Compression algorithms De...

Page 5: ...aced Replace only with the same or equivalent type recommended by the manufacturer Dispose of used batteries according to the manufacturers instructions Your product is designed and manufactured with high quality materials and components which can be recycled and reused When this crossed out wheeled bin symbol with black bar underneath is attached to a product it means that product is covered by t...

Page 6: ... data communication links LAN Wan Internet About this manual The information is arranged in the following sections Chapter I Installation Guide This chapter provides hardware requirements and instructions for installing the ProntoNet IP Decoder unit Chapter I The front panel Chapter III The remote control ProntoNet IP Decoder can be controlled from a Web Browser This chapter describes how to start...

Page 7: ...sible II 2 Installation The ProntoNet IP Decoder is designed to be housed in a standard 19 rack The unit is 44 45mm high 1U or 1 75 inches When choosing a suitable place for installation please bear the following in mind The position must allow for easy connection of cables to the back of the unit The front panel must also be accessible both for connections and to be able to see the Display keyboa...

Page 8: ...ase of input When it is necessary to replace either fuse it is important to make sure that it complies with the technical specifications outlined below that will ensure adequate protection Fuse requirements Fuse type Type T Amps 2A Power 250V ATTENTION CHANGING THE FUSE Disconnect the power cable BEFORE changing the fuse VDC SECONDARY POWER SOURCE THIS IS OPTIONAL AND DOES NOT COME FITTED AS STAND...

Page 9: ...h In the majority of cases you can simply connect the unit s LAN port to your Ethernet network s Hub or Switch using an Ethernet cable CAT5 In this case you should use a standard straight through Ethernet cable not a cross over cable This kind of cable can normally be found in any IT shop In any case this cable is described in more detail below Connection to a PC In some cases such as when you con...

Page 10: ...onnector 9 pin female D sub Connector 1 NC 1 2 Rx 3 3 GND 5 4 NC 4 5 NC 6 6 GND 7 7 Tx 2 8 NC 8 1 4 5 8 must be unconnected The port is always set to 8 DATA bits NO parity 1 START bit and 1 STOP bit The bit rate can be adjusted to between 300 and 9600 bps via software The ProntoNet IP Decoder acts as a DCE device therefore the connection to each of the RS232 ports is wired in the following way Pro...

Page 11: ... 16 IN 3 4 IN 2 17 IN 1 5 NC 18 NC 6 NC 19 NC 7 GND 20 GND 8 OUT 7 21 OUT 6 9 OUT 5 22 OUT 4 10 OUT 3 23 OUT 2 11 OUT 1 24 NC 12 NC 25 NC 13 NC Pin 1 is connected to 5 volts If you need it run this power supply through your device with a resistor in series to limit the maximum current to 300 mA II 3 4 1 Inputs The inputs are active for grounding active low II 3 4 2 Outputs The outputs are open col...

Page 12: ...l output is to synchronise with an external sync signal The connector is wired in the following way Pin Function Pin Function 1 X 6 X 2 GND 7 SYNC 3 SYNC 8 GND 4 GND 9 AES EBU OUT 5 AES EBU OUT II 3 6 Microswitches There are 8 microswitches on the back panel which are reserved for special functions Before turning on the unit the user must check that they are configured according to the following d...

Page 13: ... meters in dBFs one for each input channel The leds are laid out in the following manner CON led When this led is on It indicates that the unit is connected FRM led This led informs about the synchronization status of the decoder LAN LAN physical connection It goes on when the unit is connected to a LAN SYS System led It blinks during the start phase It will light fixed at soon as the unit is read...

Page 14: ...d be necessary to modify the network configuration of the computer on which the web browser is running Installation Requirements 1 Pentium 166 or higher 2 64MB RAM minimum 3 Operating Systems Microsoft Windows XP Microsoft Windows 2000 Microsoft Windows NT 4 0 Service Pack 6 or higher Microsoft Windows Millennium Edition ME Microsoft Windows 98 Microsoft Windows Vista Home Premium and Business 4 M...

Page 15: ...oft Internet Explorer can be configured to block OCX objects installation and or execution So depending on the configuration of the web browser the following message can appear when first accessing the ProntoNet IP Decoder web page Go to Internet Options in IExplorer click on Security tab and set prompt when downloading ActiveX signed and unsigned controls at Local and Internet zones ...

Page 16: ...ne In this case a message indicating Incorrect Versions will appear as soon as the user click on Control or Monitor on the login page Click on F5 to skip the cache entries and access to the real web page Even after pressing F5 and depending on the IExplrorer configuration and or version this situation might continue In that case go to Internet Options in IExplorer click on General tab and delete t...

Page 17: ...et IP Decoder from the Web Page Bear in mind that only one web browser at a time can control the unit However it is possible to monitor the unit from several web browsers simultaneously If a unit is already being controlled by a web page and we try to get the control from another web browser a message will appear This message will indicate that the unit is already being controlled from another PC ...

Page 18: ...C running the web browser and the unit2 By default this period is set to 5 seconds To modify this parameter click on the advance features button of the login window and specify the new value from the following window The user should take into account that the longer the time out the less likely it is that the connection between the PC and the unit will be lost It is very important to differentiate...

Page 19: ...is 50011 for TCP and UDP ports This is the first port of the range of ports used by the unit From this base port on up to 30 ports should be opened forwarded That is if the base port is set to 50011 the range of ports goes from 50011 to 50041 both for UDP and TCP should be opened forwarded in the corresponding router firewall when required IMPORTANT The following should be taken into consideration...

Page 20: ...ser Manual v5 4 1 1 doc 20 Once the page is entered correctly the web browser will display the Home Page The ProntoNet IP Decoder Web page is arranged in three main areas General Configuration area Control area Monitor area ...

Page 21: ...highlighted zone individual configuration pages are displayed Clicking on the Call Log button brings up the Call Log A history report has been included to record the input and output calls according to the following information telephone IP audio modes date and start end time length of each call etc ...

Page 22: ...way To apply the changes the user can press either the OK button or the Apply button3 By pressing the Apply button the changes will be applied but the configuration window will remain There are the following options Ports To configure the ProntoNet IP Decoder Ports Audio To configure the audio settings Sys System configuration Book To edit the phone book Scheduler To schedule calls Advanced Specia...

Page 23: ...ally and automatically DHCP Manually User must enter the following IP parameters manually 1 IP address 2 Mask 3 Gateway IP address Automatically Check Obtain an IP address automatically option to get the configuration automatically from a DHCP Server By setting DHCP the unit will receive its IP parameters when starting These IP settings might be different from time to time that is why ProntoNet IP...

Page 24: ... will use when selecting Prodys proprietary protocols for IP communications5 There are two different groups 1 Web Server Port By default it is TCP port 80 This is the internal web server port 2 Base Port By default it is 50011 for TCP and UDP ports This is the first port of the range of ports used by the unit From this base port up to 30 ports should be opened forwarded That is if the base port is...

Page 25: ...on when changing the base port 1 To access the web page of the unit the new port has to be indicated in the http address bar of the web browser after the IP address separated by a colon http IP Port Example 192 168 0 10 8080 2 To log into the unit click on the advance features button of the login window ...

Page 26: ...d into the Dial window 192 168 1 2 40011 4 When establishing a bidirectional call with Prodys IP codecs two connections are made automatically one for each direction For the receiver to call properly to the caller only in case the base port in the caller is not the default one it should have an entry on its phone book with the IP address of the caller and the base port of the caller Example if the...

Page 27: ...v5 4 1 1 doc 27 SNMP configuration6 It is possible to set the SNMP community Ethernet Port Configuration It is possible to set speed and duplex configuration to the following values 6 This option is available from version 5 2 1 onwards ...

Page 28: ...elect which entry of the book will be used for this purpose7 Disconnect Line 1 When this input is activated the ProntoNet IP Decoder will proceed automatically to disconnect the line 1 Disconnect Line 2 When this input is activated the ProntoNet IP Decoder will proceed automatically to disconnect the line 2 Mute Left When this input is activated the left audio output will be muted Mute Right When ...

Page 29: ...ed The output will be activated when the line 2 is disconnected Decoder 1 Framed The output will be activated when the Decoder 1 is Framed Decoder 1 NOT framed The output will be activated when the Decoder 1 is NOT Framed Decoder 2 Framed The output will be activated when the Decoder 2 is Framed Decoder 2 NOT framed The output will be activated when the Decoder 2 is NOT Framed Alarm Active The out...

Page 30: ...se when the temperature goes over 50ºC Lan traffic alarm will come up when more than 90 of the LAN bandwidth is in use This GPO will be activated when one or more of the selected alarms arise In addition it is possible to program a GPO to be enabled when a DTMF is detected in either Decoder The decoder number and the DTMF which will enable the GPO must be defined by the user9 9 From version 4 5 0 ...

Page 31: ... Bit supplied by the remote Prodys encoder Output Sync Audio the digital output takes its sync from the embedded clock signal supplied of any balanced AES EBU signal using pin 5 en pin 9 of the rear DB9 connector 10 Output Sync External the digital output is synchronized with an external balanced clock supplied using pin 3 en pin 7 of the rear DB9 connector Audio gain adjustment Audio outputs can ...

Page 32: ... and lost the connection because the line dropped or the line was disconnected from the other end IV 1 3 3 Monitor This option allows the user to hide or display additional information on the main window VU meters Indicates audio levels System Monitor voltages temperatures and fan operation Streaming Shows clock sync algorithm operation and Buffer Occupation Buffer Real Time Network Analyzer 12 Th...

Page 33: ...k as usual that means it can only establish one independent communication Rx via IP In DOUBLE mode the unit can establish two independent communications via IP In DOUBLE mode over IP the following restrictions will be applied 1 Encoder 1 and Encoder 2 can only be set in MONO 2 Encoder 2 assigned to line 2 can only be set in G722 IV 1 3 6 Buzzer It is possible to enable disable the buzzer from this...

Page 34: ... by using the SNTP protocol Simple Network Time Protocol SNTP operates always in the client server model and for this reason ProntoNet IP Decoder can work as SNTP server or SNTP client IV 1 3 8 Password Whenever the web browser is started it is necessary to enter a security password This is the dialog to program it ...

Page 35: ...one Aux data embedded in audio This method has 3 big advantages less delay independent from the audio codification delay the possibility to send receive auxiliary data regardless of the compression mode used for the audio communication and the possibility to send receive the User bit of the AES EBU frame The drawback is that the audio and data delay won t be the same15 15 Before version 4 8 1 auxi...

Page 36: ...address where the SNMP traps will be sent An SNMP manager located at this IP address will receive and process the information according to the SNMP protocol These SNMP traps will notify alarm information that is an SNMP trap will be sent when an alarm is activated or deactivated with the time and type of alarm For this to happen alarms have to be enabled see Alarms ProntoNet IP Decoder can be full...

Page 37: ...ecords the user name and an IP address There are up to 64 indexes The proceeding to edit a phone book index is as follows 1 To select one index by clicking on its area 2 To enter the IP address according to the before selection 3 To configure the encoder is optional In case of that it is not entered the unit will proceed to call in the current encoder configuration ...

Page 38: ... 1 1 doc 38 It is only possible to configure a multicast Rx call or a unicast unidirectional Rx call It is possible to Export Import the Book in XML format It is also possible to create an html report allowing the user to preview and print ...

Page 39: ...irmation before of disconeccting the line Streaming Control Protocol Timeout When the link is down for the specified number of seconds the audio connection is finished automatically by the unit This avoid situations where the connection is lost and the unit still shows connected on the screen IV 1 5 1 Exporting Importing the configuration It is possible to export and import the whole system config...

Page 40: ...e grouped in the following manner 1 Protocol 2 Reception parameters 3 Test tool Streaming Protocol This option allows the user to configure the streaming protocol to use for transmission over IP There are five choices Proprietary Prodys proprietary IP streaming protocol Proprietary v2 Prodys proprietary IP streaming protocol version 2 SIP17 SIP is a signaling protocol for creating modifying and te...

Page 41: ... real time audio streaming is the jitter or delay variation To deal with the jitter in the connection ProntoNet IP Decoder provides a tool which allows the user to modify the size of the reception buffer and so to compensate the jitter The maximum value for this buffer is 10 sc19 18 SAP protocol is available from version 4 9 0 19 Before version 4 7 1 the maximum value for this buffer was 500msc ...

Page 42: ... check in real time the bandwidth delay jitter and packet loss in an IP link between two Prodys IP codecs such us ProntoNet and ProntoNet IP Decoder This information will be used to adjust the streaming parameters in order to achieve the best quality in the audio streaming connection 20 This option is available from version 4 8 1 onwards ...

Page 43: ...ost packets This tool is only available when lines are disconnected How to run the test 1 First of all the user must enter the IP address of the remote IP device This dialog stores the last used IP addresses 2 To run the test just press the test button ...

Page 44: ...ic as possible If you are using this test on a live network then it is desirable to limit the test bandwidth to that which will actually be used It is also possible to simulate the same packet rate and bandwidth as that configured for the audio connection21 An accurate figure of total bandwidth used audio data overhead can be obtained from the Audio Configuration screen Once the test is finished i...

Page 45: ...er underflow red left Of course if you have buffer overflow or underflow you will have a cut in the audio If the indication goes to red for an instant usually doesn t affect the streaming but of course if you have a constant red indication you are having problems with the streaming Buffer underflow might be caused by lost packets or because the clock of the AD converter at the transmitter side whi...

Page 46: ...46 IV 1 7 Call Log An history report has been included to record the calls according to the following information IP audio modes date and start end time length of each call etc A report of the calls in html can be created allowing preview and print ...

Page 47: ...olling the ProntoNet IP Decoder From the Control area it is possible to establish a communication monitor the status of the decoder and monitor the status of the line IV 2 1 Making Calls By clicking on right side of the Rx Connection area the dial menu is shown ...

Page 48: ... to make easy the dialling operation over IP networks a new facility has been included in the Dial window This new tool allows the discovering of the Prodys IP units connected to the network There are two options to discover the units on the network 1 The ProntoNet IP Decoder sends a broadcast message This is the default option and it is not necessary to enable anything but the network must suppor...

Page 49: ...y detected Most likely the interface is not plugged in The Display shows DOWN Connected The line is connected An arrow will indicate that It is an incoming data call outgoing calls cannot be made from ProntoNet IP Decoder The duration of the call also is indicated Disconnected The line is detected physically but no connection is being made Beside the text appear the disconnection codes Calling In ...

Page 50: ... the unit will check The unit will notify the occurrence of each of the selected alarms It is possible to configure the unit to send SNMP traps or emails to notify alarms information See chapter IV 1 3 11 System Configuration Alarms IV 3 1 Selecting Alarms The unit allows many different alarms The selection menu is opened by clicking over the Alarm area Voltage Out of Range 12 v Main The voltage f...

Page 51: ... activated also if the unit is turned off In this case the alarm will indicate the date and time when the decoder lost the synchronization that is when the unit was turned off The alarm will be activated until the unit is framed once the line is connected again If the connection is not possible the alarm will be marked as finished Decoder 1 2 Not Framed The Line is connected but the decoder is not...

Page 52: ...rms window is highlighted By clicking over it the information will be showed IV 3 3 Alarms History The alarms are saved on the non volatile memory of the ProntoNet IP Decoder It means that it is possible to know what happened on the past even if the unit was disconnected of the network The alarms history can be showed by clicking over the lamp or over History option in the alarm selection dialogue...

Page 53: ...Prontonet IP Decoder User Manual v5 4 1 1 doc 53 An historical report of alarms in html allowing preview and print is available ...

Page 54: ...raps will notify alarm information that is an SNMP trap will be sent when an alarm is activated or deactivated with the time and type of alarm For this to happen alarms have to be enabled see chapter IV 3 Alarms ProntoNet IP Decoder can be fully monitored though SNMP protocol IV 3 4 2 Email27 From the alarm dialog the user can enter several e mail addresses where this information will be sent to i...

Page 55: ...ccess the Scheduler configuration window the user has to click on Config on the web page and then select Scheduler in the general configuration window IV 4 2 How to enable disable the Scheduler The Scheduler dialog has a checkbox which allows the activation deactivation of the Scheduler When the Scheduler system is disabled none of the scheduled calls will be made In addition each scheduled call c...

Page 56: ...nly establish a programmed call when this call has the same or higher priority than the current one The default priority for automatic calls is 1 and the default one for manual calls is 10 Manuals calls are those made by the user It is possible to modify the default priority for the manual calls from the Scheduler dialog by changing the value of the field Manual call priority IV 4 4 Programming th...

Page 57: ...configure the date and time when the scheduled call or pattern will be enabled Priority By clicking on Priority the user can change the priority value assigned to the current entry End There are two methods to define how long the call will last Recurrence and duration and End date and Time o Recurrence and duration This option allows the programming of call repetitions based on time or date Time r...

Page 58: ...ange of recurrence This section is divided in two different parts o Starts on This option establish the start date and time for the configured pattern o Ends on It is possible to establish the end of the configured pattern in three different ways Without end date after a certain number of repetitions or in an specific date By clicking on Preview and edit tab the user will obtain a calendar wherein...

Page 59: ...dow and click on Recurrence The following window will be displayed This window is arranged in two different sections Recurrence pattern This section permits the user to configure the period of time for this call to be repeated Ends on From here it is possible to establish the end of this recurrence It can be never or after an specific number of occurrences ...

Page 60: ...hat will be used for call establishment To do that the user can configure these parameters manually or automatically by getting them from one of the entries of the phone book IV 4 5 1 Manual configuration To configure these parameters manually clic on Edit The following dialog will be displayed From this window the user can enter all the parameters involved in a call establishment IV 4 5 2 Automat...

Page 61: ...te a pattern or scheduled call the user has to select one scheduled call from the Scheduler list on the Scheduler Configuration Window Then by clicking on Delete the select pattern will be deleted IV 4 8 Copying and pasting scheduled calls From the Scheduler configuration window the user can copy and paste previously configured scheduled calls To copy a pattern select one from the list and right c...

Page 62: ...es SIMPLE and DOUBLE mode30 In SIMPLE mode the unit cannot establish two Rx independent communications via IP In DOUBLE mode the unit can establish two Rx independent communications via IP In DOUBLE mode over IP the following restrictions will be applied 1 Decoder 1 and Decoder 2 can only be decoding MONO signals 2 Decoder 2 assigned to line 2 can only decode G722 29 Operation mode only available ...

Page 63: ...ration of the ProntoNet IP Decoder offers two operational modes UNICAST and MULTICAST V 3 1 UNICAST communications The term UNICAST is used in the networking world to refer to the connection to a single destination Applied to the ProntoNet IP Decoder this is when a point to point connection is created between two units This connection will be always unidirectional due to the lack of an encoder in ...

Page 64: ... connection So the control connection will be established bi directionally whilst the data connection will be unidirectional This is all represented in the following diagram The ProntoNet IP Decoder uses two Prodys proprietary protocols a Prodys Real Time Control Protocol P RTCP This is a protocol based on TCP that allows for the establishment and termination of a connection as well as for the neg...

Page 65: ...eceiver units must be set up for the group The RX mode is selected from the menu call in the IP Decoder web page wherein the user can select Multicast Rx receiver Once this is done the calls can be established This can be done in any order that is calls can be set up first from the transmitter and then from each of the receivers or the other way round The important thing to note is that when the t...

Page 66: ...All IP multicast group addresses will fall in the range of 224 0 0 0 to 239 255 255 255 but some of them are reserved that s why the range of addresses from 224 0 1 0 through 238 255 255 255 are called globally scoped addresses There should only ever be one transmitter connected to a MULTICAST group or else audio reception errors will occur For transmitting MULTICAST audio the Prodys proprietary p...

Page 67: ...r IP Prodys work in the definition of the standard along with the members of the EBU group in accordance with the proposals from the radio stations involved in this project V 5 Proprietary set of protocols v231 This set of protocols is based on the previous one and it uses the same ports and different protocols But with this new protocol it is possible to obtain network related parameters such as ...

Page 68: ... 1 doc 68 Rx occupation With average maximum and minimum usage Very low percentage of buffer occupation will cause audio interruptions and drop outs Jitter High jitter values will match with low buffer occupation Lost and disordered packets ...

Page 69: ...all V 6 PRODYS PORTS for Prodys Proprietaty protocols v1 v2 These are the default ports used by Prodys IP Codecs for their IP connections HeraFlash Prodys Control UDP 50013 Web Page TCP 80 HTTP TCP 50011 Web Page TCP 50017 ProdysControl Audio Streaming TCP 50019 P RTCP Control UDP 50021 P RTP Unicast L1 UDP 50023 P RTP Unicast L2 UDP 50025 PX RTP Multicast L1 UDP 50027 PX RTP Multicast L2 UDP 5003...

Page 70: ... IP addresses or subnets is not further meaningful In this sense specially portable audio codecs will profit with an easy call procedure Neither is required to agree ahead on the audio compression type and data stream rate because the SIP Protocol manages by itself to negotiate the convenient communication details with the remote party For Prodys former customers performing a call using SIP is muc...

Page 71: ...in seconds before the user information registered at the previous server is flushed Therefore the information about the SIP user are updated from time to time Username Your alias on the Internet regardless of your current IP address By this alias you are identified for other SIP participants Server user password Some SIP servers requires authentication before proceeding the register of SIP users ...

Page 72: ...ult ones defined by the SAP standard RFC 2974 This address and port will be used by the transmitter to advert its audio streaming broadcasting In the case that these parameters are modified by the user they should be configured to the same values at both ends the sender and the receiver When making a call with SAP as communication protocol only Multicast Rx call types will be available To receive ...

Page 73: ...ser Manual v5 4 1 1 doc 73 As many receivers as required can join this multicast address and receive the audio without any increment in the required bandwidth given that this communication is based on IP multicast technology ...

Page 74: ...is no audio on the outputs Some things that can cause the decoder not to be synchronized 1 The communication line is not working properly 2 The encoder at the other end is not configured in a compatible mode or it is not encoding properly 3 The equipment may be faulty The easiest way to test it is to make a loop call by calling from the unit to itself and check if everything works correctly If the...

Page 75: ...codecs VI 1 3 Audio distortion It is possible to modify the gains on inputs and outputs so check if this has been set properly The audio input and output levels can be monitored from the display by pressing the INF key or from the web page Also the input level for the program line line 1 is indicated on the vu meter on the top panel Another cause could be that the other end is using digital audio ...

Page 76: ...here is IP connectivity bur the problem still persists go to chapter 4 3 The PC and Prodys Codec are not connected to the same LAN but connected through a router This connection could be for example a connection over the Internet with DSL routers In this case to access and operate the Prodys Codec the router should open the a Web Server Port this is by default HTTP port 80 and a range of 30 TCP po...

Page 77: ...rontonet IP Decoder User Manual v5 4 1 1 doc 77 Go to Internet Options in IExplorer click on Security tab and set prompt when downloading ActiveX signed and unsigned controls at Local and Internet zones ...

Page 78: ...ne In this case a message indicating Incorrect Versions will appear as soon as the user click on Control or Monitor on the login page Click on F5 to skip the cache entries and access to the real web page Even after pressing F5 and depending on the IExplrorer configuration and or version this situation might continue In that case go to Internet Options in IExplorer click on General tab and delete t...

Page 79: ... called tunneling must be used VPN networks can be used for this purpose VI 2 4 Interruptions to audio when connecting two Prody Codecs 1 A decisive factor in real time audio streaming is the jitter or delay variation To deal with the jitter in the connection PRODYS provides a tool which allows the user to modify the size of the reception buffer and so to compensate for the jitter The maximum valu...

Page 80: ...download and upload bandwidth between two Prodys IP Codecs Once the user knows the available bandwidth it is possible to select the proper bit rate for the compression mode The user can obtained information about the delay of the encoder decoder process for any particular mode and the actual bandwidth which will be required for that mode from the web page in the audio tab Besides in the non block ...

Page 81: ...Prontonet IP Decoder User Manual v5 4 1 1 doc 81 ...

Page 82: ... 340 tipo I IEC 958 Pro Rate Converter 1 3 to 3 1 Audio properties THD N 0 0035 S N 94 dB typical Crosstalk 94 dB Phase Difference 0 3º Quantification 24 bits With a tone of 22 dBu Fs 48 Khz 24 bits VII 2 Compression algorithms Decoding G722 MPEG 1 2 Layer II ISO IEC 11172 3 13818 3 MPEG 1 2 Layer III ISO IEC 11172 3 13818 3 MPEG 2 AAC LC ISO IEC 13818 7 MPEG 4 AAC LC HE ISO IEC 14496 3 Standard a...

Page 83: ...0 15 15 15 x x x 256 x 20 20 x 15 15 x x x 384 x 20 20 x 15 15 x x x Fs 16 KHz Bit Rate Mono Stereo Dual JStereo 32 7 5 64 7 5 7 5 7 5 128 7 5 7 5 7 5 192 x x X 256 x x X 384 x x X MPEG 1 2 LAYER III ISO IEC 11172 3 13818 3 Fs 48KHz Fs 32 KHz Fs 24 KHz Bit Rate Mono Stereo Dual JStereo Mono Stereo Dual JStereo Mono Stereo Dual JStereo 32 8 1 8 2 8 1 64 15 2 8 1 8 1 15 8 2 8 2 11 3 8 1 8 1 128 18 2...

Page 84: ... 20 15 15 15 11 3 11 3 11 3 192 20 18 20 15 15 15 x 11 3 11 3 256 20 20 20 x 15 15 x 11 3 11 3 384 x 20 20 x 15 15 x x x Fs 16 KHz Bit Rate Mono Stereo Dual JStereo 64 7 5 7 7 128 x 7 5 7 5 192 x x X 256 x x X 384 x x X MPEG 4 AAC HE ISO IEC 14496 3 Fs 24KHz Fs 16 KHz Bit Rate Mono Stereo Dual JStereo Mono Stereo Dual JStereo 24 12 12 3 32 16 8 15 48 16 8 12 15 15 12 3 15 56 16 8 12 15 15 12 3 15 ...

Page 85: ... X x 7 5 X 128 x x 15 7 5 X X 192 20 x X x X X 256 x x X 15 X X 384 x 20 X x X X aptX ENH 20 bits Fs 48KHz Fs 32 KHz Bit Rate MN ST Dual MN ST Dual 160 x x 15 x 320 x x X 15 240 20 x X X 480 x 20 X X aptX ENH 24 bits Fs 48KHz Fs 32 KHz Bit Rate MN ST Dual MN ST Dual 192 x x 15 x 384 x x X 15 288 20 x X X 576 x 20 X X 722 Fs 16KHz Bit Rate MN 64 7 6 ...

Page 86: ...566 RFC 3264 EBU Standard Drafts SIPv2 RFC 3261 SNMPv2 SNTP Communications Ports LAN port 10 100 Base T Ethernet Connector type RJ 45 GPIO Port 7 TTL inputs and outputs Inputs Closure to ground Outputs Open collector 40 mA Max o 40 VDC max RS232 Port RS232 bi directional asynchronous Supports data rates to 38 4 Kbps Connector Type DB9F VII 3 Power Supply Main Universal power Supply Operating Volta...

Page 87: ...oc 87 Secondary Optional Nominal input 12 24 or 48 VDC Power 25 W VII 4 Dimensions and Weight 1 U Rack Mount Height 43 4 mm Width 19 RACK 482 5 mm Depth 202 25 mm Weight 3 Kg VII 5 Environment Temperature 0 50ºC Humidity 10 to 90 non condensing ...

Page 88: ...sconnection Codes IP Diagnostic Codes Cause Code Meaning 00 Start Status 01 No answer from the remote unit 02 Call rejected The remote unit can be already busy 03 Normal Disconnect from the remote unit 04 Normal Disconnect from the local unit Appendix B ...

Page 89: ...ame firmware file making it more easier to upgrade several different units to the latest firmware version To update the firmware of a defined unit follow these steps 1 Start up the HERAFlash or HeraFlashPlus application 2 Select the file and click on next Once the firmware file is selected this application will detect all the Prodys codecs reachable on the network and will inform about the type of...

Page 90: ...Prontonet IP Decoder User Manual v5 4 1 1 doc 90 Once we have selected which units to upgrade the following message will appear Press OK to start upgrading the selected units ...

Page 91: ...ing process begins At this point the cancel button is disabled In any case even if a power failure or a similar failure takes place it is always possible to return to start the recording process again If everything has gone correctly at the end of the recording you will be shown the following message Firmware Update done successfully interstage Phistersvej 31 2900 Hellerup Danmark Telefon 3946 000...

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