Prism Medical UK Transactive Xtra, User Manual

Page: 24 / 40

Transactive Xtra User Manual Page 24 of 40 Part No. 999015 / Rev.2 / Nov 2017
13. Fault Finding
Should problems arise with the use of the hoist review the following chart. Find
the fault and complete the recommended solution. If the fault is not found
and/ or the solution does not correct the problem, contact your local Freeway
authorized dealer for service immediately.
Fault Recommended Solution
The airline tubing that
connects the hand control
to the hoist has become
disengaged.
Refer to the section of this manual titled ‘Attaching the airline tube to the
hoist’. If this does not correct the problem, then contact your local
authorised dealer immediately so that the hoist can be checked to ensure
proper continued operation.
The hand control buttons
do not operate according to
their designations (e.g. the
UP button initiates a
traverse movement).
The airline tubing has not been connected correctly. Refer to the section
of this manual titled ‘Attaching the airline and hand control to the hoist’. If
this does not correct the problem, then contact your local authorised
dealer immediately so that the hoist can be checked to ensure proper
continued operation.
The carry bar of the hoist
does not operate up or
down even when the airline
has been properly
connected.
The indicator light on the control panel located on the underside of the
hoist should be GREEN. Press the ON button or UP/ DOWN arrow buttons
or any coloured button on the hand control. This should activate the hoist
and the indicator light turn GREEN. If the hoist still does not function, then
the batteries may be low and require charging. Refer to the section of this
manual titled 'Charging the Hoist'. Charge the hoist for at least one hour
and then try to raise/ lower the carry bar.
If the emergency lowering has been used, then the UP and DOWN
functions will not operate. DO NOT use the hoist. Contact your local
authorised dealer immediately so that the hoist can be checked to ensure
proper continued operation.
The GREEN light on the
underside of the hoist is ON
and the hoist does not
operate in the DOWN
direction.
There is a built-in slack tape detector in the hoist. This may be sensitive.
Apply weight to the carry bar while pressing the DOWN button. If this
corrects the problem temporarily but not permanently then contact your
local authorised dealer so that the hoist can be checked to ensure proper
continued operation
The red indicator light on
the underside hoist turns
RED and/ or a loud alarm
sound is heard when an
individual is raised
The batteries are low and require charging. Refer to the section of this
manual titled ‘Charging the hoist’ Charge the hoist for at least one hour
and then try to raise / lower the carry bar. If this does not correct the
problem then contact your local authorised dealer immediately so that the
hoist can be checked to ensure proper continued operation
One side of the hoist tape
(strap) is starting to fray
after continued use.
Contact your local authorised dealer immediately so that the hoist can be
checked to ensure proper continued operation.
The hoist does not pass
through a track component
such as a turntable or gate.
Refer to the ‘Owner’s Manual’ for the specific piece of equipment in
question. If the recommended solution does not correct the problem,
then contact your local authorised dealer immediately so that the hoist
can be checked to ensure proper continued operation.
No Power.
Ensure the Emergency Lowering tab has not come out. If it has, simply
press the tab back into the hoist.