EC-C60003 RevA_EN 8 / 8
Troubleshooting
Symptom
Possible Cause
Remedy
No power
Faulty power switch
Replace
Faulty PCB
Replace
Unit unplugged from power
Plug in power cord
Facility circuit breaker tripped
Reset circuit
Product
undercooked
Low heater temperature
Check heater platen temperature
Egg too cold
Use warmer eggs
Egg yolk not broken
Ensure egg yolk is broken
In correct water volume/water too cold
Check water volume/temperature
Steam escaped
Check and ensure Top lid is not misplaced.
Product
overcooked
High heater temperature
Check heater platen temperature
Insufficient water
Fill water trough till it’s full
Longer cooking time
Check setting on cooking time
Error Code: E1
The set temperature of heating plate is not reached
within 20 minutes.
Check circuit connection and relay
Error Code: E2
The temperature of the heating plate exceeds 285
℃
Check circuit connection and relay
Error Code: E3
RTD fails cause open circuit (Resistance>= 2810 ohms ) Check & Replace RTD
Error Code: E4
Incorrect RTD installed (Resistance <= 922 ohms)
Check & Replace RTD
Error Code: E5
Write operation failed or memory corrupted (CRC)
Replace PCB Board
Error Code: E6
Buttons are broken or no respond after pressing
button for more than 30 seconds
Check & Replace PCB Board and Overlay
Wiring Diagram
Troubleshooting and Wiring Diagram
EC12
Series
