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MANAGE MESSAGE BOARD SET T INGS

From the profile of a Message Board, you can manage its settings. The settings include its name, assigned Business Unit and location,

color and brightness level

of its digits,

2-line display option

and

Time Zone and NTP Server

.

To view the profile settings of a Message Board, from OneVue go to

Devices

>

Message Boards

> select the

Name

link.

Vi e w  Me ssag e Bo ard Pro f i l e

From the profile of a Message Board you can manage its settings. Settings include its name, assigned Business Unit and Location, color

and brightness level of its LED digits, its 2-line display, and its NTP Server and time zone.

How to view the profile of a Message Board

1.

Go to

Devices

>

Message Boards

.

2.

Select the

Name

link of the Message Board. Its profile settings are displayed.

For more information, see "Message Board Setting

Specifications" below.

Me ssag e Bo ard Se tti ng Sp e ci f i cati o ns

The specifications below identify the settings configured in the profile of a Message Board.

Name

- commonly identifies the installation location. It's recommended to develop a standard naming convention to allow you to easily

locate a Message Board if maintenance should be required. Allows up to a maximum of 50 characters.

Label

- information printed on the label affixed to the Message Board by Primex during device configuration. By default, set to the first 20

characters of the clock Name. Allows up to a maximum of 20 characters.

Description

- identifies the model of the device.

Gateway ID

- the unique 12-character ID (MAC address) of the gateway component of the Message Board.

Advanced Options

Select Show Advanced Options to view the settings below.

Business Unit

- if your account is set up to manage user access by Business Unit, you may need to assign a Message Board to its

applicable Business Unit. By default, set to your account Business Unit.

Location

- if your account is set up to manage user access by location, assign the Message Board to its applicable location.

User entered information, which is commonly used to share information among users.

Message Board Settings

Color

- sets the LED digit color of the 2-lines displayed. Color options - All Red (default), All Green, All White, Red(Top)/White (Bottom),

and White (Top)/Red (Bottom)

Brightness Level

- sets the brightness level of the LED digits. Options include: 25%, 50% (default), 75% and 100%.

Display Options

Show

- sets what is displayed on line 1 and line 2 of the Message Board. Options include:

l

Time-Date setting

- the first line displays the current time (hh:mm:ss format) and the second line displays the current date

(mm/dd/yy format).

l

Time-Message setting

- the first line displays the current time (hh:mm:ss format) and the second line displays a unique message.

The message allows up to a maximum of 64 characters, including spaces.

Enable Time Zone / NTP Change

5

Smart-Comm™ Message Board Display Settings User Guide

Summary of Contents for OneVue Smart-Comm

Page 1: ... an intelligent environmental monitoring and managed time solution All other trademarks are the property of their respective owners Copyright 2018 Primex The Primex logo is a registered trademark of Primex All Rights Reserved 10 17 2018 Primex Inc 965 Wells Street Lake Geneva WI 53147 Phone 1 262 729 4853 www primexinc com ...

Page 2: ... any form or by any means electronic mechanical or otherwise for any purpose without the prior written permission of Primex About Primex Primex is a leading provider of solutions that automate and maintain facility compliance increase efficiencies enhance safety and reduce risk for enterprise organizations in the healthcare retail pharmacy education manufacturing and business vertical markets The ...

Page 3: ...5 Message Board Setting Specifications 5 Set the Name of a Message Board 6 Set 2 line Display Format 6 Set Digit Color and Brightness Level 7 Set Time Zone and NTP Servers 8 Assign Business Unit to Message Board Clock 9 Assign a Location to Message Board Clock 10 Troubleshooting 11 Technical Support 17 ...

Page 4: ...SMART COMM MESSAGE BOARD CLOCK Smart Comm Message Board Clocks connect to your facility s Ethernet network to download settings from your OneVue account and obtain time from a NTP Server ...

Page 5: ...fault set to the first 20 characters of the clock Name Allows up to a maximum of 20 characters Description identifies the model of the device Gateway ID the unique 12 character ID MAC address of the gateway component of the Message Board Advanced Options Select Show Advanced Options to view the settings below Business Unit if your account is set up to manage user access by Business Unit you may ne...

Page 6: ...P Server such as time nist gov requires Domain Name resolution DNS Set the Name of a Message Board The Name commonly identifies its installation location It s recommended to develop a standard naming convention to allow you to easily locate a device if maintenance should be required By default the name of a Message Board is set to its 12 character Device ID MAC address How to set the name of a Mes...

Page 7: ...tions include All Red White or Green Red White first line is displayed in red and the second line is displayed in white and White Red first line is displayed in white and the second line is displayed in red The brightness level can be set to 25 50 75 and 100 For areas that have limited light it s best to set to a higher brightness level How to set the LED digit color or brightness level of a Messa...

Page 8: ...me Zone of multiple Message Boards at the same time How to set the NTP Servers or Time Zone for a Message Board To verify the change it s recommended to complete this procedure while at the Message Board 1 Go to Devices Message Boards 2 Select the Name link of the Message Board 3 Select Show Advanced Options 4 From Enable Time Zone NTP Change select the checkbox and update the settings Time Zone s...

Page 9: ...NTP Servers and set two valid NTP Servers to ensure a reasonable level of accuracy can be maintained Use of a Domain name for the NTP Server such as time nist gov requires Domain Name resolution DNS 5 Select Update All Selected Message Boards A Message Board connects to Ethernet network every 5 minutes to download OneVue pending setting changes and obtain time from a NTP Server When a setting chan...

Page 10: ...ts applicable Location The Location is set in the profile of a Message Board You can also set the Location of multiple Message Boards at the same time How to assign a Location to a Message Board 1 Go to Devices Message Boards 2 Select the Name link of the Message Board 3 Select Show Advanced Options 4 From the Location drop down list select a Location 5 Select Save How to set the Location of multi...

Page 11: ...e common troubleshooting topics and solutions If the solutions provided do not resolve an issue be sure to contact your Primex Certified Sales and Service Partner for additional technical assistance or Primex Technical Support 11 Smart Comm Message Board Display Settings User Guide ...

Page 12: ...cility s DHCP server If NO DHCP continues to be displayed it cannot connect to the network Contact the facility s IT department for additional assistance 4 Retrieve the Message Board s unique MAC Address Log in to OneVue and go to Devices Message Boards from the list write down its 12 character Gateway ID Example 98 76 54 32 01 A9 5 This step validates the Message Board s connection to the Etherne...

Page 13: ...e power back on and plug the network cable back in Verify the Message Board s amber network light is flashing which indicates network activity Wait up to 20 to 30 seconds for the Message Board to successfully cycle through its power reset 3 It may take up to five 5 minutes for the Message Board to connect to network Upon its network connection it synchronizes its time with its NTP time source s an...

Page 14: ... to the Message Board Possible solutions 1 Request a user assigned to an Admin role verify that your user account is assigned to the Bell Controllers Message Boards Device Class 2 Request a user assigned to an Admin role to verify the role s assigned to your user account includes the Business Unit or Location assigned to the Message Board s If the solutions provided do not resolve an issue be sure...

Page 15: ... issue is not resolved complete the following steps 3 During its power on sequence the Message Board is to receive an IP Address from the facility s DHCP server If NO DHCP continues to be displayed it cannot connect to the network Contact the facility s IT department for additional assistance 4 Retrieve the Message Board s unique MAC Address Log in to OneVue and go to Devices Message Boards from t...

Page 16: ...not resolved complete the following steps 3 During its power on sequence the Message Board is to receive an IP Address from the facility s DHCP server If NO DHCP continues to be displayed it cannot connect to the network Contact the facility s IT department for additional assistance 4 Retrieve the Message Board s unique MAC Address Log in to OneVue and go to Devices Message Boards from the list wr...

Page 17: ... a service agreement with a Primex Partner they are your primary contact for all Technical Support inquires When contacting Primex Technical Support Make sure you have satisfied the system requirements that are listed in your product documentation Also you should be at the computer or device on which the problem occurred in case it s necessary to replicate the problem When you contact Primex Techn...

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