Maintenance and Troubleshooting
45
Automatic method:
1. Open PTPublisher.
2. Go to the Tools Menu - Choose Printer Properties.
3. Click the Clean Print Head button. Several cleaning cycles
may be necessary. If you see improvement after the first
clean, it is very likely that one or two more prints will clean
the print head completely.
Important Note:
Always perform multiple Automatic cleans before
attempting to manually clean the print head. Manually clean the
print head as a last resort. The nozzles on a print head are extremely
delicate, manually cleaning can actually cause damage to a print head.
Manual method:
1. Remove the print head using the instructions in Section 5E.
2. Moisten a lint-free cloth with water.
3. Hold the cloth against the nozzles for three seconds. This
will “wick” some additional
ink onto the damp cloth.
4. Wipe in one direction only.
5. Repeat the process until all
colors appear evenly on the
cloth.
6. Finally, clean the copper
contacts on the back of the
printhead and on the carriage.
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