56
BEST BOY
®
HP SPOT LUMINAIRE USER MANUAL
Mechanism Errors
Errors will be shown after the mechanism code, for example: PAN:Comm Error.
Other Errors
Error Code
Explanation
Solution
Cal Error
Error resetting position values in motion
processor at beginning of calibration
Check CAN cables/connections, motor
control board
Cal Timeout
An action during calibration took longer
than expected
Check CAN cables/connections, motor
control board
Comm Error
Error communicating with motion
processor
Check CAN cables/connections, motor
control board
Get Position Error
Error when retrieving current position
from motion processor
Check CAN cables/connections, motor
control board
Init Error
Error during initialization of motion
processor
Check CAN cables/connections, motor
control board
Motion Error
Mechanism's actual position is too far
from its commanded position
Check mechanism motion
No Sensor
During calibration, no sensor was found
in the range of travel
Check for mechanism motion, sensor
operation
No Stop
Mechanism which calibrates to a
physical stop did not find that stop
Check mechanism
Sensor Stuck
During calibration, could not find either
edge of the sensor or the sensor did not
turn off as expected
Check for mechanism motion, sensor
operation
Spin Error
Error while sending spin command to
motion processor
Check CAN cables/connections, motor
control board
Stop Spin Error
Error while sending stop spin command
to motion processor
Check CAN cables/connections, motor
control board
Error Code
Explanation
Solution
Ballast Errors: Parity, Overrun,
Bad Header, Msg Too Long
Various ballast errors
Check ballast comm cable/connections
Ballast Heat Sink Over Temp
Ballast too hot
Check fans
Ballast Short Detected
Short circuit on ballast output
Check wiring
Ballast Timeout: Lamp Strike
Lamp failed to strike
Check igniter, lamp
CAN Comm Error
Stopped receiving CAN messages from
motion processor
Check CAN cables/connections, motor
control board
Crossload Timeout
Crossload execution took too long due to
error
Remove any incoming DMX, retry
Data not crossload format
Data in memory is not proper format for
crossload
Load software via computer
DMX busy: cancel crossload
Cannot execute crossload with traffic on
DMX line
Remove incoming DMX control for cross
load
DMX: UART transmit error
Transmit buffer busy when trying to send
Remove any incoming DMX, retry
Fuse Blown
One or more fuses are blown
Check fuse on specified board