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Questions & Answers
Sometimes I have trouble disengaging the food chamber from the motorized base. What
am I doing wrong?
You probably forgot to turn the unit off. The unit is designed with a safety feature which
prevents the food chamber from being removed when the fingertip power switch is in the
ON position.
How come I sometimes have to use a lot of pressure to get food out of the slicing/shredding
chute or no food comes out at all?
Any of the following may be occurring:
1. You have packed the food chamber too tightly. Foods should be cut to fit loosely in the
food chamber.
2. The food is not fresh and firm. All food slices and shreds better when it is fresh and firm.
3. Pieces of the food being processed may have wrapped around the slicing or shredding
cone during processing or may have become wedged in the cone. This would prevent
food from coming out. If this occurs, simply disconnect the unit from the outlet, remove
the slicing or shredding cone, and clean out the buildup of food.
4. You may be slicing or shredding a hard vegetable, such as a sweet potato, or shredding
cheese. Hard vegetables and cheese may require more pressure on the food guide. Some-
times when slicing or shredding hard vegetables or when shredding cheese, the motor
may sound as if it is laboring. This is normal.
Care and Cleaning
Before using for the first time and after each subsequent use, your slicer/shredder should be
cleaned thoroughly.
Be sure the power switch is in the OFF position and the unit is unplugged before removing
the food chamber from the motorized base; the food chamber cannot be removed with the
power switch in the ON position.
All parts, except the motorized base, are completely immersible and dishwasher safe. Wash
these parts in warm, sudsy water; rinse and dry. If washing in the dishwasher, use the top
rack or the rack farthest away from the heating element. Be sure the parts are positioned so
they will not fall through the rack.
The motorized base may be cleaned with a damp cloth.
Never immerse the motorized base
in water or any other liquid.
NOTE:
The slicing/shredding chute and cones may become stained after processing certain
foods such as carrots. Should the parts become stained, wipe them with a paper towel con-
taining a small amount of vegetable oil. Wash, rinse, and dry.
For convenient storage, tightly wrap the cord around the top and bottom of the base handle.
The unit can be placed in a small space, such as a drawer.
Consumer Service Information
If you have any questions regarding the operation of your Presto
appliance or need parts for
your appliance, contact us by any of these methods:
• Call 1-800-877-0441 weekdays 8:00 AM to 4:00 PM (Central Time)
• Email us through our website at www.GoPresto.com/contact
• Write: National Presto Industries, Inc.
Consumer Service Department
3925 North Hastings Way
Eau Claire, WI 54703-3703
Inquiries will be answered promptly by telephone, email, or letter. When emailing or writ-
ing, please include a phone number and a time when you can be reached during weekdays
if possible. When contacting the Consumer Service Department, please indicate the model
and series numbers for the slicer/shredder. These numbers can be found on the bottom of the
slicer/shredder base.
Please record this information:
Model ___________________________
Series ___________________________
Date Purchased ____________________
The Presto Factory Service Department is equipped to service Presto
appliances and sup-
ply genuine Presto
parts. Genuine Presto
replacement parts are manufactured to the same
exacting quality standards as Presto
appliances and are engineered specifically to function
properly with its appliances.
Presto can only guarantee the quality and performance of genuine Presto
parts. “Look-
alikes” might not be of the same quality or function in the same manner. To ensure that you
are buying genuine Presto
replacement parts, look for the Presto
trademark.
Canton Sales and Storage Company
Presto Factory Service Department
555 Matthews Drive
Canton, MS 39046-3251
