Error Log & CPA Event Log
About
The Error Log is a service maintenance display used to store "log" and view detected error
codes. On LED consoles (P10, P30, P30i and P31) you use the "Error Log" to view error
codes. However, on touchscreen consoles (P62, P80, and P82) you use the "
CPA
1
Event
Log" and not the "Event Log" to view error codes.
IMPORTANT
: On touchscreen consoles (P62, P80, and P82), use the CPA Event
Log and not the Event Log to view the Error Code Troubleshooting Guide service error
codes. The Event Log includes additional communication and OEM non-service error
codes.
The maintenance software monitors error code event conditions, when a fault is detected, the
error code is generated and stored in the Error Log (or CPA Event Log) along with related
machine metrics, such as, the machine mileage (or hours), the time, the drive motor current
when applicable, etc.
Error event codes are sequentially stored as a table in memory on a First-In Last-Out basis,
the newest error code is stored in the number one position pushing any stored error codes
down one position. When the memory is full, the next code is stored pushing the oldest error
code from the table removing it from memory.
Special circumstances (repeating errors)
When an error event is detected, the error code information will be stored into the error log.
However, when multiple instances of the same error code event occur within the same hour or
odometer reading, only the first occurrence will be logged. One of the following conditions
must occur to cause a repeating error code to be subsequently logged:
l
the elapsed time must exceed one hour from the first occurrence
l
or the odometer mileage must change from the first occurrence
l
or a different intervening error code is logged
Note
: Multiple repeating instances of the same error code event occurring during
the same hour or odometer reading will only be logged as a single error code event.
Troubleshooting
Always review the Error Log or CPA Event Log when troubleshooting an issue. The error logs
will contain any triggered error code events. You can then refer to the
Error Code
Troubleshooting Guide (
Error Code Troubleshooting Guide
) to learn about the error code and
information to help resolve the issue.
1
Touchscreen console Control Processing Assembly.
Contact Precor Customer Support at [email protected] or 800.786.8404 with
any questions.
Page 95
7 Troubleshooting
Error Log & CPA Event Log