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13 

 

TROUBLESHOOTING

 

ERROR PICTURE 

MEASURES 

No function of the wallbox. (LEDs extinguished) 

 

Check the fuses in the house distribution. 

 

Check the RCD switch in the house distribution. 

 

Check the internal fuses. 

 

Check the internal RCD switch 

Wallbox no longer responds. 

 

First disconnect all vehicles from the system. Then restart the 
wallbox. 

The wallbox signals a fault (red LED display). 

 

Disconnect the connection to the vehicle. 

 

Check the charging coupling and charging cable for possible 
damage. 

 

In case of damage, disconnect the wallbox from the mains and 
repair it. 

 

Check  the  contacts  of  the  charging  coupler  for  dirt.  To  do  this, 
disconnect the box from the mains. 

 

After repair or cleaning, the wallbox can be connected to the mains. 
If the fault has been rectified, the box is ready for operation. 

The  vehicle  suddenly  charges  with  a  lower 
charging current or briefly interrupts the charging 
process. 

 

The wallbox is equipped with thermal overload protection. 

 

From around 40°C outside temperature, the system gradually 
reduces the maximum charging current. 

 

If  the  ambient  temperature  continues  to  rise,  the  wallbox  may 
switch off the charging process. 

 

As the outside temperature decreases, the wallbox automatically 
continues the charging process. 

The charging process was interrupted. 

 

Start the charging process again. To do so, disconnect the wallbox 
from the vehicle for 10 seconds. 

 

CONTACT ADDRESS

 

PRACHT Industry GmbH 
Am Seerain 3, 35232 Dautphetal-Buchenau, Germany 
Phone +49 6466 9140-900 

[email protected]

www.prachtenergy.com

 

Summary of Contents for ALPHA XT NRG1002

Page 1: ...ALPHA XT NRG1002 MANUAL Status March 2021...

Page 2: ...LL MOUNTING 6 ELECTRICAL CONNECTION 7 CONNECTION TO THE MAINS 7 SETTING THE MAXIMUM CURRENT 7 INITIAL COMMISSIONING 8 OPERATION 9 LED DISPLAY 9 LEARNING OF RFID CARDS 9 ERASING RFID CARDS 9 UNLOCKING...

Page 3: ...ut into operation for the first time by a trained electrician The electrical connection must be made in accordance with nationally applicable standards and other national and international regulations...

Page 4: ...hicle must be parked at a suitable distance from the charging station to ensure that the charging cable can be plugged in without tension Avoid direct sunlight Do not open an outdoor charging station...

Page 5: ...sembled Operating instructions Drilling template Fixingmaterial consistingof 1x mounting bracket left 1x mountingbracket right 8x self tapping screws for mounting brackets 2 RFID cards additional card...

Page 6: ...ng location Mounting type Ambienttemperature Altitude Relative humidity Dimensions mm W x H x D Material Weight kg Optionally available 230 1 phase 400 3 phase 50 30 6 10 13 16 20 24 or 32 16 IP 65 I...

Page 7: ...k the proper fit of the cover and the tight fit of the cable glands after installation WALL MOUNTING 1 The enclosed mounting plates left right must be mounted on the back of the wallbox using four sel...

Page 8: ...correctly SETTING THE MAXIMUM CURRENT It should be noted that the charging speed is essentially dependent on two factors 1 The maximum power output of the wallbox 2 Maximum charging power of the elect...

Page 9: ...W 11 0kW 11 0kW 11 0kW Check that the jumper is correctly seated before commissioning No settings are necessary to divide the charging current between two vehicles The charging current is regulated by...

Page 10: ...not known all RFID cards successfully deleted 3 seconds white RFID card has been tuned in The LED indicator lights also show the preset current consumption every time the box is restarted LEARNING OF...

Page 11: ...harging points to which no vehicle is connected are blocked by the wallbox after 30 seconds As long as the connected vehicle is waiting or charging the connected charging point remains unlocked After...

Page 12: ...ts automatically Within 2 seconds the box signals the preselected setting by white flashing of the LEDs 10 flashes signal a presetting of 10 amps INTERFACE RS 485 The RS 485 interface communicates wit...

Page 13: ...ermitted The wallbox must not be cleaned with a water jet or high pressure cleaner ENVIRONMENT Dispose of the packaging material via the collection containers for paper and plastics provided for your...

Page 14: ...Afterrepairor cleaning the wallboxcan beconnected tothe mains If the fault has been rectified the box is ready for operation The vehicle suddenly charges with a lower chargingcurrentor briefly interru...

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