C3493pr-0921
PROBLEMS AND SOLUTIONS GUIDE
26
B9785b-0920
O
PROBLEM
POSSIBLE CAUSE
SOLUTION
Short run time (Less than
1 - 3 hours per charge)
Undercharged battery
Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all wires and connectors. Make sure the charger connector
is plugged into the battery, and that the charger is plugged into
the wall.
Make sure power flow to the wall outlet is “ON”.
Overcharged battery
Do not charge the battery longer than 30 hours. If you suspect that
your battery is damaged as a result of overcharging, contact your
local Power Wheels
®
authorized service center. They can test your
battery for you.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last
forever. Average battery life is 1 to 3 years depending on vehicle
use and use conditions. Replace the battery with a new Power
Wheels
®
12 volt rechargeable battery. Do not substitute parts.
Tripped thermal fuse
The built-in thermal fuse may “trip” and shut down operation of the
vehicle if the vehicle is overloaded or the driving conditions too
severe. The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 130 lb. maximum weight capacity (90 lbs.
vehicle; 40 lbs. trailer) or by towing anything behind the vehicle.
Do not drive up hills or run into fixed objects, which can cause the
wheels to stop spinning while power is still being supplied to the
motors. If a thermal fuse continually trips, contact your local Power
Wheels
®
authorized service center.
Vehicle runs sluggishly
Undercharged battery
Charge the battery. A new battery should have been charged for at
least 18 hours before using the vehicle for the first time. After first-
time use, recharge the battery for at least 14 hours after each use.
Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is plugged
into the battery, and that the charger is plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Battery needs charging
Be sure to charge the battery after each use.
Battery is old and will not accept
full charge
Even with proper care, a rechargeable battery does not last forever.
Average battery life is 1 to 3 years depending on the vehicle use
and use conditions. Replace the battery with a new Power Wheels
®
12 volt rechargable battery. Do not substitute parts.
Vehicle is overloaded
Make sure you do not overload the vehicle by allowing more than
two riders at one time, by exceeding the total 130 lb. maximum
weight capacity (90 lbs. vehicle; 40 lbs. trailer), or by towing
objects behind the vehicle.
Driving conditions are too stressful
Use only on generally level ground.
