Generating Power to the World
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PTI-15/20-T4F Operators Manual
Limited Warranty on Power Tech Generators
Power Technology Southeast, Inc. warrants to you, the original purchaser, that each product of our manufacture is free from defects in materials,
and workmanship. That each generator will deliver its rated output as indicated on The Power Technology Nameplate, if properly installed,
serviced, and operated under normal conditions in accordance with Power Technology’s instructions.
THE WARRANTY COVERAGE TERMS:
2 years from date of purchase, or 3000 hours whichever comes first, or 36 months from the date of manufacture. Parts, and labor, including
diagnostic labor, removal, and reinstallation are covered for the first 12 months from date in service or 1000 hours whichever comes first.
Parts and labor are covered only on the following generator and engine parts for 2 years or 3000 hours whichever comes first. Generator Parts:
Main Rotor and Main Stator. Engine Parts: Cylinder Block, cylinder head, crankshaft, camshaft, cylinder head gears, connecting rods,
flywheel and flywheel housing, intake and exhaust manifold (only if flexible connection is used).
3)
Stand-by Units are covered for a period of
1 year from date of installation, or 1000 hours, or 24 months from the date of manufacture
whichever comes first.
4)
Replacement Parts are warranted:
30 days. (Excluding the following: voltage regulators, fuses, controllers, capacitors, brushes, and
switches)
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WHAT POWER TECHNOLOGY WILL DO:
Power Tech will at our option, repair or replace any part covered by this warranty which becomes defective, malfunctions or otherwise fails to
conform to this warranty under normal use and service during the term of this warranty.
WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE:
In order to obtain warranty repairs you must deliver the product, together with proof of purchase to an authorized Power Tech service facility. In
the case of repairs pertaining to the engine only, you must use an authorized dealer or distributor of that make of engine, to be covered under their
warranty. Engines used in the manufacture of Power Tech products are warranted solely by the engine manufacturer.
PRIOR APPROVAL IS REQUIRED FOR ANY WARRANTY SERVICE
Failure to obtain authorization prior to the repair being performed will result in the claim being denied.
All claims must be submitted within 30 days of the repair. Along with the following: a copy of the original repair order, Power Tech authorization
number, Power Tech serial number, and operation hours shown on the genset mounted hour meter.
THIS WARRANTY DOES NOT COVER THE FOLLOWING:
A.
Normal wear items, including but not limited to: turbo-chargers, fuel injector (s), starter, alternator, and electronic components, as well as
normal engine and/or generator wear.
A1.
Travel time and fuel charges to and from the repair facility or travel time and fuel charges for mobile
service. (Except stationary units with a maximum of 2-hours travel time.)
B.
Defects, malfunctions or failure resulting from accidents, abuse,
misuse, improper servicing, improper installation, improper storage, and lack of performance of required maintenance service.
C.
Products which
have been subjected to alteration, modification, neglect or unauthorized repairs.
D.
Troubleshooting, routine service, tune-ups, replacement of
filters, belts, coolant, lubricants, hoses, clamps, exhaust system components, fuel system components, gaskets and/or seals.
E.
Electrical items
damaged by welding or jump-starting.
F.
Damage caused by water ingestion or electrolysis.
G.
Damage caused by ingestion of substances other
than clean filtered air, fuel, or intake water.
H.
Damage caused by faulty repairs performed by a repair facility not authorized in writing by Power
Tech.
I.
Damage caused by operation with improper fuel or at speeds, loads, conditions, modifications, or installation contrary to published
specifications or recommendations.
J.
Original installation charges and startup costs.
K.
Removal and re-installation charges of more than 1-hour
labor for outside units, 2-hours for compartment mounted units, and 3-hours for below deck marine units. Customer is responsible for additional
labor/charges due to difficult access, removal or installation.
L.
Starting batteries and labor or charges related to battery service.
M.
Loss of
revenue or the rental of equipment due to down time.
N.
Generator repairs made within the warranty period other than by an authorized Power
Tech service dealer without prior written approval from Power Tech warranty department.
O.
Damage caused by negligent maintenance such as
but not limited to: Failure to provide the specified type and quantity of lubricating oil, cooling air flow, and proper coolant mixture and level.
Failure to provide adequate air intake/or maintenance of the air intake system. Failure to provide scheduled maintenance as prescribed in supplied
manuals.
P.
Engine fluids such as fuel, oil or coolant/antifreeze.
Q.
Shop supplies such as adhesives, cleaning agents, rags, paint, or other
miscellaneous supplies.
R.
Use of other than factory supplied or approved repair parts or procedures. Replacement of a failed Power Tech
component with a non-Power Tech component voids the Power Tech warranty on that component and any and all failures related to that
component.
S.
Fuel injection pumps repaired by anyone other than the factory authorized dealer or distributor of that engine.
T.
Expenses
incurred investigating performance complaints unless defective Power Tech materials or workmanship are discovered.
U.
Generator sets used in
rental applications.
V.
Cleaning, service, or repair of generator sets the have not been kept free of dirt, debris, or other items that prevent the unit
from being able to operate properly.
W.
Any generator set not application approved.
X.
Loss of excitation due to prolonged storage.
Y.
Any
damage attributed to low battery monitoring or automatic generator starting systems.
Z.
Optional accessories are warranted solely by the
manufacturer of that item including but not limited to the following item: Block heaters, oil pan heaters, electric cooling fans, air-bag isolators,
compartment heaters, fuel tanks, trailers, battery chargers, battery monitors.
To obtain warranty service:
For your nearest Power Tech authorized service center, on the World Wide Web at: http://www.powertech-
gen.com/parts_service.php Call 1-352-365-2777 or write to Power Tech Warranty Department, P.O. Box 490133 Leesburg, FL 34749 USA.
Power Tech must be notified in writing within five (5) business days of
any product failure.
General Conditions:
This Warranty is the sole property of the original owner /user.
A transfer of ownership shall terminate this Warranty.
