TROUBLESHOOTING
ISSUE
CAUSE
SOLUTION
DOOR DOES NOT OPEN
MOTOR ROTATION
CONFIGURATION IS INCORRECT
REFER TO
CHANGING HAND
ON PAGE 15
STRIKE PLATE DOES NOT
ACTIVATE
VERIFY STRIKE IS INSTALLED
CORRECTLY BY REFERRING TO
MANUFACTURERS INSTRUCTIONS.
DOOR DOES NOT OPEN WIDE
ENOUGH
IMPROPER LEVER ARM
INSTALLATION
REFER TO
LEVER ARM ADJUSTMENT
ON
PAGE 7
IMPROPER PLACEMENT OF
MAGNET/SENSOR
REFER TO
LEVER ARM ADJUSTMENT
(PAGE 7) AND
OPENING ANGLE
(PAGE 14)
DOOR DOES NOT STAY OPEN LONG
ENOUGH
INCORRECT SETTING
REFER TO
OPEN DWELL TIME
(PAGE 13)
DOOR DOES NOT SHUT
INCORRECT SETTING FOR
MOTOR ACTIVATION TIME
REFER TO
CLOSING ACTIVATION TIME
(PAGE 13)
INCORRECT SETTING OF
STRIKE
REFER TO
ELECTRIC STRIKE
INSTALLATION
(PAGES 8 AND 9)
OBSTRUCTION, WEATHER
STRIPPING
PLUMB AND SQUARE THE DOOR.
REPLACE WARPED DOOR. CLEAR DOOR
JAMB OR DOOR STOP OBSTRUCTION.
STIFF OR THICK WEATHER STRIPPING
MAY NEED TO BE REMOVED.
DIP SWITCH SETTINGS WRONG
ALIGN DIP SWITCH SETTINGS (PAGE 11)
DOOR DOES NOT LATCH /
DOOR DOES NOT OPEN
STRIKE IMPROPERLY
ASSEMBLED/ALIGNED
REFERENCE
ELECTRIC STRIKE
INSTALLATION
(PAGES 8 AND 9)
STRIKE WORKS INTERMITTENTLY
BAD SOLENOID
REPLACE STRIKE
NOTHING HAPPENS WHEN
TRANSMITTER BUTTON IS PRESSED
TRANSMITTER SWITCHES DO
NOT MATCH RECEIVER
SEE
PROGRAMMING THE RECEIVER
(PAGE 11)
CONTROLLER BATTERY DEAD
REPLACE BATTERY IN TRANSMITTER
BLOWN FUSE
REPLACE FUSE (1 AMP 250V)
U.S. Patent 7,418,800 B1 Power Access 2300JL REV 08-05-17 ©
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