POSIFLEX PP-8900, User Manual

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water. Then, power on the printer only after water has dried.

After printing, the thermal head and its surroundings
can be overheated. Make sure that it is completely
cooled down before cleaning it.

Do not damage the thermal head with your fingers or
any other hard object.
Troubleshooting Common Printer Problems

The printer cannot print
Perform a self-test to check if printing is possible by following the steps
described below:
1.
Close the paper cover.
2. While pressing the feed button, power on the printer. (Hold down the feed
button until printing starts.) The current printer status is printed.
3. Briefly press the feed button (less than one second) to continue the self-test.
The printer prints using the built-in character set. After the self-test printing,
the printer is reset and switches to standard mode.

LED Indicators are On/Flashing/Off
No lights is given by the LED indicators
Check whether the power supply cable is correctly connected to the printer and
the socket.
Error LED is on

Check whether the paper cover is closed.

Check if paper jam occurs or foreign substance enters the paper cutter.
When paper jams occur, refer to
Troubleshooting Paper Jams section to
solve the problem.

The thermal head and its surroundings can be overheated, which may cause
printer malfunction. Printing starts again automatically when the thermal
head temperature falls.
Paper-out LED indicator is on

Check whether the paper roll is correctly installed.
Error LED indicator is flashing

Power off the printer; after 10 seconds, power it back on. If the error
LED indicator turns on again even after turning the power back on,
malfunction may occurs. Contact your dealer or Posiflex’ technical
service team.