Troubleshooting
ROBO-8779VG2AR User’s Manual
5-4
5.3 FAQ
Unboot problem
Symptom: SBC keeps beeping, and no screen has shown.
Solution:
In fact, each beep sound represents different definition of error message.
Please refer to table as following:
Beep sounds
Meaning
Action
One long beep with one
short beeps
DRAM error
Change DRAM or reinstall it
One long beep constantly DRAM error
Change DRAM or reinstall it
One long beep with two
short beeps
Monitor or Display
Card error
Please check Monitor connector
whether it inserts properly
Beep rapidly
Power error warning Please check Power mode setting
Symptom: There is neither no beeps nor screen output.
Solution:
Indeed, you can do the stand-alone to identify the root cause by isolating
the board from other possible system devices such as PCI device,
backplane, and so on. If the system still cannot boot up, please fill out
RMA from which is provides on Portwell website, and then send back
to Portwell as a RMA. Besides, you also visit RMA site
(http://www.portwell.com.tw/rma/login.asp) to check RMA report if
necessary.
Information & Support
Question: Intel G41 Chipset supports Dual Channel Mode, but how can I enable
this function?
Answer:
Indeed, you don’t have to change any setting. You can simply plug DDR3
SDRAM Module on DIMMs, and then system will automatically enable
Dual Channel Mode.
Question: How can I enable PXE Function ?
Answer:
Please connect Ethernet cable on J19 port, and enable the BIOS function.
To solve this problem, you can download BIOS from our website
http://www.portwell.com.tw/download.asp
If you cannot find BIOS that you need, please contact with Technical Support
Department to request a new BIOS to solve this problem. Technical Support
Department Mailto:
tsd@ portwell.com.tw
