Troubleshooting
ROBO-8777VG2A User’s Manual
5-5
Question: Why cannot I install USB 2.0 driver?
Answer:
If you are using Windows 2000, you need to update your Service-Pack
version to Service-Pack 4. If you are using Windows XP, you need to
update Service-Pack to Service Pack 1 at least.
Question: After installing ISA card, why isn’t it working?
Answer:
As a matter of fact, some ISA cards need to occupy shadow memory,
which might cause ISA card malfunction. In order to determine it is a lack
of shadow memory problem, please disable USB controller and on board
LAN. After disabling these two devices, ISA card works. The lack of
shadow memory could be a case.
To solve this problem, you can download BIOS from our website
http://www.portwell.com.tw/download.asp
If you cannot find BIOS that you need, please contact with Technical
Support Department to request a new BIOS to solve this problem.
Technical Support Department
Mailto:
tsd@ portwell.com.tw
Question: I forget my password of system BIOS, what am I supposed to do?
Answer:
You can simply short 2-3 pins on JP4 to clean your password.
Note:
Please visit our technical web site at
http://www.portwell.com.tw
For additional technical information, which is not covered in this manual.
