30
Troubleshooting
Network failure
In any cases of device failure, please check alarms on APP and proceed as
instructed, accordingly. If APP fails to connect to the device, check the status of
each indicator and possible reasons and solutions as follows:
(1)
The Network Indicator on EMS Module is always solid red.
The energy management unit
may be crashed or damaged.
Reboot the EMS Module. If it is not
recovered, shut it down and contact us.
(2)
The Network Indicator on EMS Module is always blinking red.
The Wi-Fi is not 2.4G.
Select a 2.4G Wi-Fi for Wi-Fi connection.
The indicator was not blinking
red before configuring the
network.
Make sure the indicator is blinking red
before configuring the network. Try to
re-configure the network.
SIM card failure.
Replace with a new SIM card.
(3)
The Network Indicator on EMS Module is always blinking green.
The router may not work
properly.
Check the router status. Reset the router
if necessary.
The Wi-Fi password entered
was incorrect.
Try to re-configure the network.
Wi-Fi unit was changed.
Re-configure the network.
Ethernet cable disconnected
(if applicable)
Double check and reconnect Ethernet
cable.
4G network abnormal.
Check if there are enough credits for the
SIM card and the carrier’s network is
working normally. Go to “Network
Configuration” on the APP to check if 4G
network configuration shown is in
accordance with provided carrier
information.
Summary of Contents for PBT-LI409100S2
Page 1: ...Mega Storage User Manual Published in January 2022 ...
Page 3: ...Legal Rights 37 Service 37 ...
Page 23: ...20 4 Plug all battery modules into the cabinet and fasten with M5 10 screws ...
Page 25: ...22 2 Connect battery modules in series in sequence of 1 to 10 as listed below 1 2 4 5 3 ...
