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POMCube iCAN NetZero Plus 10K, User Manual

Introducing the POMCube iCAN NetZero Plus 10K - a groundbreaking portable power bank that keeps you connected on-the-go. For complete control and understanding of its features, make sure to download the free User Manual from manualshive.com. Simplify your power needs with this essential companion, always at your fingertips.

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16 

Battery System Parts and Features 

Parts & Features 

Notes 

BCMS Module 

Battery management system 

Reset Button 

Reset BCMS 

Battery Module 

- 

Wiring Box 

- 

Enclosure Door 

Open it to check battery indicator lights. 

 

Power Switch 

Connect/Disconnect the battery output 

Start Button 

Manually start battery system 

SOC Indicator 

Indicate real time battery capacity: Each light 
represents 25% capacity. The lights blink in sequence 
under system charging and discharging. 

Battery System 
Status Indicator / 
BCMS Module 
Status Indicator 

Blinking Yellow: Startup or upgrade in progress 
Blinking Blue: Self-inspecting 
Solid Green: Running normally 
Solid Yellow: Alarming 
Solid Red: Protection/Fault 

Battery Module 
Status Indicator 

Blinking Yellow: Startup or upgrade in progress 
Blinking Blue: Self-inspecting 
Solid Green: Running normally 
Solid Yellow: Alarming 
Solid Red: Protection/Fault 

Fuse Box 

Replace the fuse   

Operation Panel 

Open to turn on/off the battery system 
Reset BCMS 

 

Specifications 

Product 

7.5K 

10K 

11K 

12.5K 

Universal PCS   

Efficiency 

MPPT Efficiency 

> 99% 

Max. Charge 
Efficiency 

98.2% 

Max. Discharge 
Efficiency 

97.4% 

97.7% 

97.8% 

97.7% 

Summary of Contents for iCAN NetZero Plus 10K

Page 1: ...iCAN NetZero Plus User Manual Outdoor Version Published in Sep 2022 ...

Page 2: ......

Page 3: ... 10 Parts and Features 11 Specifications 16 Voltage Frequency Ride Through 22 Installation 23 Tools and Safety Gear 23 Mounting 24 Internal Wiring 31 Battery System Installation 33 External Wiring 35 Accessories Installation 45 Safety Check 46 Basic Operations 47 Boot System 47 Shut Down System 49 Reboot System 49 Getting Started with the APP 49 Network Connection 50 Reset Network 50 Troubleshooti...

Page 4: ...Warranty Disclaimer and Limitation of Liability 57 Legal Rights 57 Service 58 ...

Page 5: ...0052S2 WP 1 iCAN NetZero Plus 11K Model No PNZ 11K120 0N NA1 which includes Universal PCS Model No PNZ 11K1N2 NA0 1 Lithium Iron Battery System Model No PBT LI40052S2 WP 1 iCAN NetZero Plus 12 5K Model No PNZ 12 5K120 0N NA1 which includes Universal PCS Model No PNZ 12 5K1N2 NA0 1 Lithium Iron Battery System Model No PBT LI40052S2 WP 1 All specifications and descriptions contained in this document...

Page 6: ... manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household wastedisposal service or the shop where you purchased theproduct FCC Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not ca...

Page 7: ... injury death or damage to iCAN NetZero Plus CAUTION CAUTION indicates potentially hazardous situation which if not avoided could result in medium slight injury or damage to iCAN NetZero Plus BURN DO NOT TOUCH a running iCAN NetZero Plus because the shell is hot when iCAN NetZero Plus is running DELAYED DISCHARGE High voltage exists after iCAN NetZero Plus is powered on Only qualified and trained ...

Page 8: ...h high voltage electricity DANGER Universal PCS is more than 55 lbs 25 kg in weight It shall be installed by at least 2 persons DANGER Use iCAN NetZero Plus only as directed DANGER Do not handle the device or its components with wet hands otherwise electric shock or death may occur DANGER Do not use iCAN NetZero Plus if it is defective appears cracked broken or otherwise damaged or fails to operat...

Page 9: ...N NetZero Plus in a garage or near vehicles keep it out of the driving path It shall be standing on the floor If possible install iCAN NetZero Plus on a side wall Installation Conditions 1 Environmental Conditions DANGER Do not expose iCAN NetZero Plus or its components to direct flame DANGER Do not install iCAN NetZero Plus near heating equipment Do not expose iCAN NetZero Plus to direct sunlight...

Page 10: ...evered for more than one 1 month without placing iCAN NetZero Plus into a storage condition in accordance with POMCube s storage specifications CAUTION Ensure that no water sources are above or near iCAN NetZero Plus including downspouts sprinklers or faucets CAUTION Ensure that snow does not accumulate around iCAN NetZero Plus 2 iCAN NetZero Plus shall be installed on a side wall with shade Envir...

Page 11: ... doors and windows should not be less than 3ft 90 14cm Cleaning and Maintenance DANGER Switch off all external and internal breakers then wait for 5 minutes before making any repairs or maintenances DANGER iCAN NetZero Plus is maintenance free but cooling fins and fans shall never be obstructed by any dirt or other objects It is recommended that you clean the device by blowing it with a blower or ...

Page 12: ...n iCAN NetZero Plus are replaceable Contact POMCube or an authorized dealer for any repairs or replacements Emergency Situations 1 Leaking Batteries DANGER If the battery pack leaks electrolyte avoid contact with the leaking liquid or gas If one is exposed to the leaked substance immediately perform the actions described below Inhalation DANGER Evacuate the contaminated area and seek medical atten...

Page 13: ...ER Only dry powder fire extinguisher can be used call 911 or other emergency services immediately 4 Wet Batteries DANGER If the battery pack is subjected to water or submerged contact POMCube or an authorized dealer for technical support Do not allow personnel to access the unit NOTE Damaged batteries may leak electrolyte or produce flammable gas If such damage occurs please contact POMCube immedi...

Page 14: ...en help you to be energy self sufficient You may monitor your energy generation and consumption with the mobile APP anytime and anywhere Typical Applications 1 100 backup power and generator with solar panels for grid tied homes 2 AC Coupling with existing photovoltaic system Utility Meter iCAN NetZero Plus Main Panel Whole Home Load Generator PV Array iCAN NetZero Plus Panel Utility Meter PV Arra...

Page 15: ...s NOTE The images shown in this User Manual are for reference only and may slightly differ from the actual product 1 Universal PCS hybrid inverter including inverter unit PV charging unit and energy management unit inside Utility Meter Main Panel iCAN NetZero Plus Sub Panel Critical Load Generator PV Array Generator iCAN NetZero Plus Main Panel Whole Home Load PV Array ...

Page 16: ...12 Network Indicator Power Indicator Wiring Box Sealed Caps Run Indicator Status Indicator ...

Page 17: ...p in progress Blinking Red Ready for network connection Blinking Green Wi Fi network and password detected or Ethernet cable detected connecting to router Solid White Connecting to the Internet Solid Green Internet connected successfully Status Indicator Blinking Blue System updating Blinking Red Communication fault between energy management unit and battery system inverter unit PV unit Solid Red ...

Page 18: ...ystem into over temperature protection Blinking Yellow Inverter PV charging unit alarming Blinking Green Inverter unit PV charging unit updating Power Indicator On Grid Generator Load power is normal Off No power input Blinking Grid Generator Load power is abnormal 2 Rechargeable lithium LiFePO4 battery system Battery System waterproof Battery Modules BCMS Module Wiring Box Battery System Status I...

Page 19: ...15 BCMS Module Front View Battery Module Front View Battery Module Status Indicator Power Switch Start Button BCMS Module Status Indicator Reset Button ...

Page 20: ...attery System Status Indicator BCMS Module Status Indicator Blinking Yellow Startup or upgrade in progress Blinking Blue Self inspecting Solid Green Running normally Solid Yellow Alarming Solid Red Protection Fault Battery Module Status Indicator Blinking Yellow Startup or upgrade in progress Blinking Blue Self inspecting Solid Green Running normally Solid Yellow Alarming Solid Red Protection Faul...

Page 21: ...Overcurrent Protection 87 5 A Max Output Fault Current And Duration 250 A Peak 49 8μs Synchronization In Rush Current 42 A Grid Generator Input Rated Power 7 5 kW 10 kW 11 kW 12 5 kW Voltage Range 216 Vac 264 Vac Frequency Range 55 Hz 65 Hz Max Input Current 32 A 42 A 45 8 A 52 A 100 A Pass Through Bypass Max Input Short Circuit Current 87 5 A 250 A Peak Pass Through Bypass Load Output Rated Power...

Page 22: ... Peak 49 8μs PV Input Max Power of PV 2 8 5 kWp Voltage Range 175 Vdc 450 Vd MPPT Voltage Range 175 Vdc 380 Vdc Full Load MPPT Voltage Range 250 Vdc 380 Vdc MPPT Channels 2 Max Current 2 26 A Max Backfeed Current 0A Number of Input 4 Battery Input Output Max Power 12 5 kW Voltage Range 360 584 Vdc Max Current 36 A Protection DC Disconnect Yes Rapid Shutdown RSD Yes Anti islanding Protection Yes ...

Page 23: ...on Monitoring Yes Ground Fault Isolation Detection Yes General Dimensions W H D 25 6 in 24 4 in 9 5 in 650 mm 620 mm 241 5 mm Weight 98 lbs 44 5 kg Communication Interface Wi Fi Ethernet 4G RS485 CAN Display LED iOS Android App Topology Transformerless Operating Temperature Range 13 F 131 F 25 C 55 C Derating when temperature is higher than 45 C Relative Humidity 0 95 No Condensation ...

Page 24: ...E 1547A Rule 21 Safety UL9540 UL1741 UL1741SA UL1998 CSA C22 2 Lithium Iron Battery System Electrical Cell Chemistry Lithium Iron Phosphate LiFePO4 Nominal Capacity 52 Ah 20 kWh Usable Energy 18 5 kWh Nominal Voltage 384 Vdc Charge Voltage 420Vdc Operating Voltage Range 360 438Vdc Continuous Power 12 5kW Rated Current 32A Peak Power 20kW 1s Max Short Circuit Current 80A 200ms Protection Over Under...

Page 25: ...t Weight BCMS Included 120 4 lbs 54 6 kg Communication Interface CAN RS232 Display LED Operating Temperature Range 32 F 113 F 0 C 45 C Recommended Operating Temperature Range 50 F 95 F 10 C 35 C Relative Humidity 0 95 No Condensation Protection Rating IP65 Altitude 9842ft 3000m Standards Compliance EMC FCC Part 15 Class B Safety UL9540 UL1973 UL1642 UL1998 NOTE Weight of each device may vary sligh...

Page 26: ... range of base voltage Clearing time sec V 45 0 16 0 16 45 V 60 1 11 60 V 88 2 21 110 V 120 1 13 V 120 0 16 0 16 Default settings Ranges of adjustability Function Frequency Hz Clearing time sec Frequency Hz Clearing time configurable up to and including sec UF1 57 0 16 56 60 10 UF2 59 5 2 56 60 300 OF2 60 5 2 60 64 300 OF2 62 0 16 60 64 10 NOTE Trip limit and trip time accuracy Voltage 2 Frequency...

Page 27: ...nd screw and keep ground wire in place Flat head screwdriver 1 8in or 3mm Plug unplug wires of quick connectors Rubber hammer Load expansion bolts Cable Cutter Cut and strip wires for installation Measuring Tape Measure distance Leveling instrument Keep the product positioned horizontally Vacuum cleaner Clean dirt caused from drilling Insulated Gloves Safety gear Safety Goggles Safety gear Safety ...

Page 28: ...24 Mounting NOTE Please refer to Section 3 3 Installation Conditions before installation 1 Open the right door with a Hex screwdriver 2 Take out the accessories kit from the cabinet ...

Page 29: ...ng M5 nuts Follow instructions in Section 5 2 11 if Universal PCS and battery cabinet are to be separately installed Assemble the bracket 4 Attach thebracket to thebackside of thebatterysystem with M8x16 machine screws Torque 5 N m ...

Page 30: ... Local Code Drill a 1 2in 14mm hole depth 2in and embed the anchor expansion bolts Please use the attached cardboard for positioning and drilling pay attention to the space for Bracket between the device and the wall Fix the cabinet to the ground ...

Page 31: ...plastic anchors CAUTION Dust collection is required during drilling CAUTION Make sure the cabinet is firmly on the floor The wall bracket is only designed to keep the battery system from tipping forward not supporting the weight of the battery 7 Hang the inverter on the bracket NOTE Before installing Universal PCS remove the battery seal cap BAT COM on the bottom of Universal PCS 12in 16in ...

Page 32: ...28 8 Fasten Universal PCS and the battery cabinet with the Conduit Nipple Kit as listed below 9 Fasten the inverter and the bracket with M5x12 machine screws Torque 3 N m ...

Page 33: ...d plastic anchors CAUTION Dust collection is required during drilling Universal PCS installed separately if applicable 11 If the battery system is installed separately from Universal PCS the bracket for battery system is required Attach the bracket to the back side of the battery system with M8x16 machine screws Torque 5 N m Install the bracket on the wall with M6x50 tapping screws NOTE If you are...

Page 34: ...is firmly on the floor The wall bracket is only designed to keep the battery system from tipping forward not supporting the weight of the battery Installation requirements of battery bracket Fastening with self tapping screws 12in 16in ...

Page 35: ...ternal Wiring 1 Remove the screws from the access panel located at the top of the battery cabinet Remove the cover plate for wiring 2 Connect battery system to Universal PCS with the ground wire Torque 3 N m ...

Page 36: ...32 3 Connect power 12Vdc and communication cables from battery system to Universal PCS correspondingly Internal wiring of battery system Power cable wiring REF BAT BAT ...

Page 37: ...33 Communication and DC12V cable wiring Battery System Installation 1 Open the right door with a hex screwdriver ...

Page 38: ...ach battery module before installation and plug them into the cabinet from the top down in numerical order Always keep the batteries in the same sequences as they are first installed DO NOT swap battery modules in future maintenance NOTE Do not install the door on the cabinet until installation has been completed and the system has been tested for proper function ...

Page 39: ... with RSD transmitter Please contact POMCube for supported sizes of RSD receivers If the RSD initiation device needs to be installed separately according to local code please choose one of the options according to the diagram CAUTION In areas of frequent thunders and lightnings a Class 2 SPD Surge Protection Device shall be installed in front ends of both Solar and Grid inputs CAUTION On the grid ...

Page 40: ...on Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch BAT BAT REF BAT 32A 32A 100A GRID LOAD GEN L1 L2 N L1 L2 N L1 L2 N L1 N L2 L1 N L2 PV PV1 PV1 PV2 PV2 RSD CAN Single line diagram for partial backup application with solar panels for grid tied homes NOTE If smaller size wires and breakers are to be used for AC connection grid output current can be configured vi...

Page 41: ...40V split phase RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch 100A Main Panel 120 240V 100A 100A BAT BAT REF BAT 32A 32A 100A GRID LOAD GEN L1 L2 N L1 L2 N L1 L2 N L1 N L2 L1 N L2 L1 N L2 PV PV1 PV1 PV2 PV2 RSD CAN CAN Single line diagram for who...

Page 42: ...lar Panel String 4 Solar Panel String 3 PV PV1 PV1 PV2 PV2 RSD Solar Panel String 2 Solar Panel String 1 CAN L1 RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch N L2 Generator REMOTE CONTROL L1 GND GND N L2 L1 Single line diagram with solar and generator for off grid homes NOTE This diagram is for reference only not for construction ...

Page 43: ... Solar Panel String 1 100A 100A RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch RSD Initiation Device Option1 Near Service Switch RSD Initiation Device Option2 Near Service Switch BAT REF 32A 32A 100A GRID LOAD GEN L1 L2 N L1 L2 N L1 L2 N N L2 PV P...

Page 44: ...andard Ethernet cable 3 Refer to the table below for minimum external circuit breaker sizing and ratings Voltage Rating Current Rating AC 600V 100A PV 600V 30A RSD Option 2 30V 1A NOTE If smaller size wires and breakers are to be used for AC connection grid output current can be configured via the APP Please contact POMCube to confirm your configurations 4 Connect iCAN NetZero Plus to ground Torqu...

Page 45: ...Plus to grid DANGER Generators shall NOT be connected through the grid interface or energy might be sent back through this interface This might also result in the malfunction of the generator and harm the inverter as well as the ...

Page 46: ...The mode setting must match the actual installation do not change the setting arbitrarily otherwise the device may be damaged DANGER Ensure that the generator capacity is greater than the charging power of iCAN NetZero Plus or it may lead to generator overloading If the power of generator is inadequate please follow the instructions on our APP to set the maximum power of generator NOTE Follow the ...

Page 47: ...3 7 Connect iCAN NetZero Plus to load DANGER Load N must be connected to the neutral bar of the load center otherwise the 120V appliances will be damaged 8 Connect iCAN NetZero Plus to photovoltaic array ...

Page 48: ...rying including brackets combiner boxes distribution boxes shall be connected to ground 9 Connect iCAN NetZero Plus to external AFCI Connect the communication cable to RS232 port and 12Vdc power cable to DC 12V port CAUTION Communication and 12Vdc cables must be connected to the corresponding interfaces of AFCI Device 10 Connect iCAN NetZero Plus to a router using an Ethernet cable ...

Page 49: ...45 Accessories Installation 1 Install the antennas to relevant interfaces as specified below 2 Insert the 4G LTE SIM card Optional ...

Page 50: ...es are in the specified ranges of iCAN NetZero Plus Items Notes PV connection External breaker is installed The appropriate breaker is installed as specified The breaker is switched OFF Open circuit voltage of PV arrays is lower than 450V Positive and negative polarities are correct Battery connection There is no voltage to the battery interfaces Positive negative and REF polarities are correct AC...

Page 51: ...f wires is not at risk of being cut or damaged Basic Operations Boot System DANGER Strictly follow the procedure to boot the system DANGER Proceed to the following steps only after installation checklist is completed 1 Switch on the POWER switch on the BCMS module press START button for 1 second and release Wait approximately 60 seconds for the BCMS and Battery Modules to initialize All LED indica...

Page 52: ...he device is grid tied 9 ONLY applicable in the 1st boot testing of iCAN NetZero Plus Cut off the grid to see if house rolls back to battery Some loads might be interrupted Operation on the circuit breaker may trigger overcurrent protection thus blocking Universal PCS from energizing LOAD for 30 seconds 10 ONLY applicable in the 1st boot testing of iCAN NetZero Plus If power rolls back to battery ...

Page 53: ...ss the ON OFF button on Universal PCS Reboot System 1 Shut down iCAN NetZero Plus per procedures in Section 6 2 Shut Down System 2 Wait until All LEDs are off 3 Wait approximately 5 minutes for the capacitor to discharge 4 Reboot the system per procedures in Section 6 1 Boot System CAUTION Before rebooting the system wait for approximately 5 minutes after it s shut down to ensure power is OFF Othe...

Page 54: ... guidance on the APP Network Connection NOTE A network is not required for device operation but the device should be connected to your router if you need to use the app to monitor it Internet is required only if you want to monitor the device when you are not at home The device can be connected to the router internet through an active Ethernet Cable Wi Fi or 4G Please follow the instructions in th...

Page 55: ...ilure Replace with a new SIM card 3 The Network Indicator on Universal PCS is always blinking green The router may not work properly Check the router status Reset the router if necessary The Wi Fi password entered was incorrect Try to re configure the network Wi Fi unit was changed Re configure the network Ethernet cable disconnected if applicable Double check and reconnect Ethernet cable 4G netwo...

Page 56: ...of battery system check if there is an external short circuit and reboot the battery system If it does not recover shut it down and contact us 8 The Status Indicator on BCMS module battery system is solid red and the Status Indicator on at least one battery module is solid yellow or off The battery system is in the low voltage protection mode Charge the battery The battery system is in the High vo...

Page 57: ... Run Indicator on Universal PCS is solid yellow PV charging unit fault e g PV input over voltage Check PV input voltage Reboot Universal PCS If it does not recover shut it down and contact us Abnormal connection voltage of batteries Check battery connection and voltage Reboot Universal PCS If it does not recover shut it down and contact us 14 The Run Indicator on Universal PCS is blinking green an...

Page 58: ...red Energy management unit internal communication fault Reboot Universal PCS If it does not recover shut it down and contact us 17 The Status Indicator on Universal PCS is blinking green System is turned off by energy management unit which might be caused by low battery over temperature low temperature or over current of battery Reboot battery system If it does not recover shut it down and contact...

Page 59: ...to a number of important exclusions and limitations which are described in detail below Remedies If your iCAN NetZero Plus fails to comply with the above Limited Warranty POMCube will in its sole discretion either repair your iCAN NetZero Plus using new or refurbished parts replace your iCAN NetZero Plus with an equivalent product new or refurbished or refund you the market price of an equivalent ...

Page 60: ...ng or otherwise without the express written consent of POMCube Removal and reinstallation of your iCAN NetZero Plus at a location other than the original installation location without the express written consent of POMCube The presence of a third party product or component whether authorized or not Used in applications that exceed 90 Depth of Discharge DoD Used in applications that exceed one cycl...

Page 61: ...ing transportation or installation expenses Further in no event will POMCube s total liability exceed the sum paid by owner for the product giving rise to the claim hereunder EXCEPT FOR THE WARRANTY SET FORTH ABOVE POMCUBE MAKES NO WARRANTY WHATSOEVER WITH RESPECT TO THE GOODS INCLUDING ANY A WARRANTY OF MERCHANTABILITY OR B WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE WHETHER EXPRESS OR IMPLIED B...

Page 62: ...tial damages so the above limitations may not apply to you Service If you have any questions please contact us at service pomcube com If it becomes necessary to return the device for repair contact your local distributor for more information ...

Page 63: ... 2021 POMCube Inc All rights reserved For more information please visit www pomcube com Tag POMCube to be featured on Facebook Twitter Instagram POMCube Inc ...

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