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About this Guide

This guide introduces you to the Polycom Telepresence Experience™ High 

Definition (TPX HD) 306M, explains how to use the Touch Panel, describes 

what you can expect to see on the displays during meetings in the TPX HD 306 

room, and provides general guidelines for conducting successful meetings. 
This guide is intended for all users of the Polycom TPX HD 306M. 
For additional information about the TPX HD 306M, refer to these other 

documents:

Polycom RealPresence Experience/Polycom Telepresence Experience Quick 

Reference 

(part number 1725-27458-001): This document describes how to 

use the Touch Panel to perform basic user tasks, such as making and 

ending calls, and includes tips you may find helpful when conducting a 

meeting in a TPX HD 306M room.

Polycom TPX HD 306M Installation Guide 

(part number 3725-27345-003): 

This document provides installers with information about how to install 

and configure the TPX HD 306M.

Additional Polycom documentation is available at the Polycom web site, 

http://www.polycom.com/videodocumentation

.

For support or service, please contact your Polycom distributor or go to 

Polycom Support at 

www.polycom.com/support

.

Summary of Contents for TPX HD 306M

Page 1: ...April 2008 Edition 1725 27396 002 A Version 1 5 Polycom TPX HD 306M User Guide Version 1 5 ...

Page 2: ...06M Installation Guide before making any modifications to the TPX HD 306M 2008 Polycom Inc All rights reserved Polycom Inc 4750 Willow Road Pleasanton CA 94588 2708 USA No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical for any purpose without the express written permission of Polycom Inc Under the law reproducing includes translating int...

Page 3: ...Experience Polycom Telepresence Experience Quick Reference part number 1725 27458 001 This document describes how to use the Touch Panel to perform basic user tasks such as making and ending calls and includes tips you may find helpful when conducting a meeting in a TPX HD 306M room Polycom TPX HD 306M Installation Guide part number 3725 27345 003 This document provides installers with information...

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Page 5: ...5 Hanging Up Calls 2 5 Hanging Up a Video Call 2 5 Hanging Up an Audio Call 2 5 Understanding the Touch Panel Call Indicators 2 6 Controlling Audio 2 7 Getting Help 2 7 Viewing People and Content 3 1 Viewing People 3 1 Viewing Content 3 3 Showing Content with a Laptop 3 4 Using the Content Displays 3 5 Conducting Successful Meetings 4 1 Meeting Tips 4 1 Video Tips 4 1 Audio Tips 4 2 Meeting Coordi...

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Page 7: ...able from you rather than being miles away Key Features and Benefits The key features and benefits of the Polycom TPX HD 306M include Feature Benefit Interoperability The TPX HD 306M is interoperable with all standards based video conferencing products including other telepresence solutions such as the Polycom RealPresence Experience RPX HD 400 or 200 Series as well as traditional video conferenci...

Page 8: ...By utilizing the Video Network Operations Services VNOC you have the flexibility of connecting multiple telepresence rooms as well as traditional video conferencing systems at the same time VNOC operators can provide various onscreen layouts so that all participants can be seen at the same time Multi purpose room When not used for telepresence conferencing participants can be seated all around the...

Page 9: ...orm other telepresence conferencing tasks Accessing the Home Screen The first screen you typically see on the Touch Panel is the Start screen Start Screen Note If your organization has signed up for Video Network Operations Center VNOC services the VNOC may handle many or all of the telepresence conferencing tasks for you If so you may not need to use the Touch Panel ...

Page 10: ...all To access this view of the Home screen at any time simply touch the Polycom button Making Calls You can use the Touch Panel to make both video calls and audio calls as described in this section Making a Video Call You can make a video call either by speed dialing or by manually dialing To enable you to speed dial your system administrator must first set up the speed dial numbers for your site ...

Page 11: ... To dial manually 1 From the Home screen touch Video Call 2 Enter the number of the site you want to call using the touch pad and then touch Dial If you make a mistake while dialing touch Back to edit the number or touch Clear to erase the number and start over Making an Audio Call You can use the Touch Panel to make an audio call separately from a video call or you can add an audio call to your v...

Page 12: ...call using the touch pad and then touch Dial Answer To get an outside line you should dial the number the same way you would dial an ordinary telephone in your organization For example some organizations require you to dial a 9 before the number If you make a mistake while dialing touch Back to edit the number or touch Clear to erase the number and start over Audio Call Screen Note If you touch th...

Page 13: ...el automatically displays the Audio Call screen so you can easily answer the call To answer an audio call Touch Dial Answer Hanging Up Calls If you are on a video call and an audio call concurrently you must hang up the calls separately This section describes how to hang up both types of calls Hanging Up a Video Call To hang up a video call 1 If you are not on the Video Call screen or the Home scr...

Page 14: ...stem All three indicators light up when you are connected to a TPX HD 306M or a Polycom RPX HD 400 Series The left and center indicators light up when you are connected to a Polycom RPX HD 200 Series Only the center indicator lights up when you are connected to a traditional video conferencing system Your IP address and the name of the far site appear on the screen The Hang Up button appears in th...

Page 15: ...ve a question about the TPX HD 306M you can call the Help Desk The Help Desk number is configured by the system administrator If your Help Desk button is not working contact your system administrator If your organization has signed up for Video Network Operations Center VNOC services you may also be able to call the Help Desk to request a room reservation extend or cancel a meeting or inform them ...

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Page 17: ...ing a laptop and how to view that content whether you have optional tabletop content displays or an optional auxiliary content display Viewing People Different types of video conferencing systems use a different number of cameras and displays The TPX HD 306M automatically adapts by adjusting its camera views depending on how many displays are at the far site The following table describes what you ...

Page 18: ...blank The entire TPX HD 306 room on the People display More than one other site multipoint call In multipoint calls the TPX HD 306M typically adjusts so that the full room is in view However what you see and what the far site sees varies depending on a variety of factors including the number of sites in the call the types of systems in the call and so forth If a site if using the VNOC the VNOC ope...

Page 19: ...people in the RPX HD Suite Viewing Content If you want to show content such as slides spreadsheets or other documents from your laptop during your telepresence conference you can simply bring the laptop into the TPX HD 306M room and share the content with the other conference participants Once your laptop is properly connected the content automatically appears on the tabletop content displays or o...

Page 20: ...t the content appears as follows If the TPX HD 306M room has tabletop content displays the content appears on all of these displays If the TPX HD 306M room has an auxiliary content display the content appears on this display If the other site in the conference is an RPX HD 400 Series or an RPX HD 200 Series the content appears on their tabletop content displays If the other site in the conference ...

Page 21: ...nt with a Laptop on page 3 4 If content is being received from another site the content displays automatically show the content from the far site Even if you are using the Polycom TPX HD 306M room for a regular meeting rather than for a telepresence conference you can still use the content displays to display content from your laptop To access the tabletop content displays 1 Access the content dis...

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Page 23: ...ameras are located at the top of the credenza The cameras can capture images up to the end of each table and are designed for participants that are seated Therefore if you are seated at the table you are visible onscreen Here are some other tips to achieve the best video with your Polycom TPX HD 306M Do not sit in front of the table seams If you do your image will look split to the far site partic...

Page 24: ... Meeting Coordinator Tips When coordinating video meetings in a Polycom TPX HD 306M room you perform many of the same tasks as you would when you coordinate any other meeting For example you should try to begin and end your meeting on time and you may want to prepare an agenda As the meeting coordinator in a Polycom TPX HD 306M room follow these additional guidelines Schedule a practice run if you...

Page 25: ...r system administrator or the VNOC must ensure that the site s equipment is compatible with the equipment in the TPX HD 306M room To request a reservation 1 Some organizations have reservation forms used to collect the information needed to schedule and set up telepresence conferences If your organization has one of these forms fill it out before you proceed to Step 2 2 Do one of the following Tou...

Page 26: ...sed video Ceiling Microphone Arrays Gently dust with a feather duster if needed Display screens To clean the screens Dust the screens by wiping them gently with a soft cloth cotton flannel etc Do not use tissue or a rough cloth The surface of the screens is easily scratched so do not rub it or hit it with a hard object Do not clean the screens with a wet cloth water droplets could enter into the p...

Page 27: ...hey may cause leather to dry out and eventually crack Simulated wood furniture vinyl covered MDF Wipe with soap and water using a gentle brush or sponge You can also wipe with a soft cloth dampened with window cleaner or an all purpose cleaner Do not use caustic abrasive or oil based cleaning products Tabletop content displays Gently wipe covers and screens with a soft cloth Remove finger marks an...

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