Diagnostic Tools
PN: 1725-36038-001_N.docx
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Jan 21 19:50:46.00 0090.7a05.18f6 (172.029.076.067)
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The handset header contains the date and time, but this time from the
handset’s clock, followed by the Phone’s MAC (Media Access
Control) address, the phone’s IP address in parentheses, and a
message number in brackets.
If the handset is not configured to use the SNTP (Simple Network
Time Protocol) to determine the correct date and time, it will set its
clock to midnight, January 1, 2001 on power up.
The message number starts at 0 on power up, and increments for
every Syslog message sent. Note that the message number is in
hexadecimal.
The remainder of the Syslog message is the message itself, and can be
any text, and often includes data as well as the text.
Syslog Messages
The table below lists the syslog messages and which level of logging
will produce them:
Message type
Errors
Events
Full
SW ERROR
Yes
Yes
Yes
CHARGER-Placed in charger
No
Yes
Yes
CHARGER-Removed from charger
No
Yes
Yes
CHARGER-Vbat: 4187mV
No
Yes
Yes
CHARGER-Charge complete
No
Yes
Yes
Handoff report
No
Yes
Yes
Failed Handoff
Yes
Yes
Yes
In-Call Syslog Messages
Call Start
No
Yes
Yes
Call End
No
Yes
Yes
AStat
No
Yes
Yes
AThresh
Yes
Yes
Yes
NStat
No
Yes
Yes
NThresh
Yes
Yes
Yes
Rare Syslog Messages
CHARGER Battery temp out of range
No
Yes
Yes
CHARGER Battery temp out of range in unit
No
Yes
Yes
Download aborted, code incompatible
Yes
Yes
Yes
DCA initiated radio reset
No
Yes
Yes
LockUpRecovery
Yes
Yes
Yes