Polycom IP 500/501 User Guide
Zayo Managed Services
IP 500/501 User Guide
Page 7 of 13
Call Forward Busy
Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed
to a user’s voicemail.
Using the Feature
Activate:
1.
GO OFF HOOK
2.
Press
*90
3.
Follow the
IVR
instructions.
Deactivate
1.
GO OFF HOOK
2.
Press
*91
Call Forward No Answer
Enable a user to redirect calls to another destination when an incoming call is not answered within a specified
number of rings. Normally, a call would be directed to a user’s voicemail.
Using the Feature
Activate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*92
3.
Follow the
IVR
instructions.
Deactivate: Using the Feature Code
1.
GO OFF HOOK
2.
Press
*93
Call Park
Enables a user to place a call on hold and allow a user to pick up the call at another phone.
Using the Feature
1.
During an active call, press the
HOLD
soft key. This will place the caller on hold.
2.
Press the
NEWCALL
soft key.
3.
Press
*68
.
4.
Follow the
IVR
instructions.
Call Park Retrieve
This feature enables a user to pickup a call that has been placed on hold using the Call Park feature.
Using the Feature
1.
GO OFF HOOK
