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MAXCS 7.5 Polycom VVX User Guide 

 

  Page 11 

Paging (Advanced License required) 

If your Administrator included you in a Polycom paging group, you can page other users in that group.   
Note that Polycom paging works 

only

 between Polycom phones that are on the same network. 

 

 

 

 

Group 1 is the default, and appears at the top of the paging group list.  

 

Group 24 (Priority group) will override any active calls.  

 

Group 25 is the Emergency paging group. 

 

Other paging groups that your Administrator has set up are numbered 2-23. 

1

 

In Lines view, tap 

Paging

. (This softkey is enabled if you Administrator added you to any Polycom paging groups.) 

2

 

Tap the paging group that you want to page. 

3

 

Tap 

Page

. Wait a few seconds, and then begin speaking. 

4

 

When you finish speaking, tap 

End Page

.   

If you receive a page, your phone will play a brief tone, and then you will hear the page. 

Handling Calls via Clients (Advanced License required) 

You can configure MaxAgent, MaxCommunicator, AltiConsole, and MaxOutlook to answer or place calls via your Polycom 

phone. 
In MaxAgent and MaxCommunicator, the setting is under 

Configuration

 > 

Extension

:  

Use Polycom phone to make or 

answer calls

.  

In AltiConsole, the setting is under 

Setup

 > 

General

. In MaxOutlook, the setting is 

Configuration

 > 

General

 

There are three options for this feature:  

 

Disabled

 – You must answer and place calls manually. 

 

Speaker

 – When you click an incoming call from the MAXCS client, the call will be answered by the phone’s 

speaker; outgoing MAXCS client calls will be dialed and directed to the phones’ speaker. 

 

 Headset

 – When you click an incoming call from the MAXCS client, the call will be answered by the phone 

headset; outgoing MAXCS client calls will be dialed and directed to the phones’ headset. 

This answering feature is enabled only when your phone is on-hook. 

Summary of Contents for MAXCS 7.5 VVX

Page 1: ...ust configure your phone to work with MAXCS system Refer to the documentation that came with your Polycom phone to connect the cables to your phone and for any other basic phone information Views Pres...

Page 2: ...owing features are available for all Polycom VVX phones Some VVX models have softkeys on the touch screen other models have physical keys to press If your model is not a touch screen model just press...

Page 3: ...can also use the softkeys to place calls 1 Tap New Call 2 Enter the number and tap Call To place a call from an entry in your Directory 1 Tap Directories 2 Tap an entry in your Directory 3 Tap the gre...

Page 4: ...ed Transfers 1 While on a call tap Transfer The call is placed on hold 2 To use the dial pad enter the number To use the Directory tap Directory and tap the entry To use the Favorites list tap Directo...

Page 5: ...a Polycom phone in other words if you did not initiate the conference call to add another member you must tap Join instead of tapping Conference You can also tap Join to join together one held and on...

Page 6: ...y in your Directory 3 Tap Add to Favorites 4 Tap again to accept the assigned softkey slot The contact will now appear in Lines view To add a recent caller as a Favorite 1 In Home view tap Directories...

Page 7: ...at work and one phone at home To switch your extension to your other phone 1 On the Polycom phone tap 17 2 When prompted enter your extension and password MAXCS will verify your credentials log your e...

Page 8: ...owing features your administrator must have already assigned a Polycom Advanced Features license to your extension DND Synchronization Advanced License required When you toggle Do Not Disturb mode on...

Page 9: ...ture for you you will briefly see an alert on your phone when the monitored extension rings You can call a monitored extension by tapping it When a monitored extension is ringing you can take these ac...

Page 10: ...n page 4 about Supervised transfers versus Blind transfers The same guidelines apply when transferring line parked calls to speak with the recipient use a Supervised transfer in all other scenarios us...

Page 11: ...e will play a brief tone and then you will hear the page Handling Calls via Clients Advanced License required You can configure MaxAgent MaxCommunicator AltiConsole and MaxOutlook to answer or place c...

Page 12: ...icator the Auto answer setting is under Configuration Extension Call Handling Check the Automatically answer after xx seconds checkbox and set the number of seconds before calls are picked up Note tha...

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