Polycom, Inc.
3
Reporting Issues to Polycom
Preface
Reporting Issues to Polycom
If you experience issues with the KWS8000 and want to report it to Polycom,
please provide the following information.
•
Configuration data as described in
“Saving Statistical Information”
on
page 29.
•
Floor plans showing location of base stations and repeaters and their Radio
Part Number (RPN).
•
Issue description: What happened? What did you expect would happen?
Can you reproduce the issue? How often does the issue occur?
•
Capture the scenario by setting the trace level to 3, and then e-mail the trace
report to Polycom.