Flip Solutions Ltd t/a Flip Connect
Phone: 020 3056 5060 | Fax: 0870 421 5411 | E-Mail: [email protected]
7
User Guide | Polycom VVX310
| 27/06/2014
Managing Multiple Calls
You can easily manage multiple calls from Lines and Calls view. Calls view displays all the calls for each phone line, as
shown next. All the calls for a phone line display under the associated phone line. Scroll up or down to see all your lines
and calls. To switch to Lines view, press More, and then Lines or press
Lines view shows you each line on your phone, and how
many calls each line has, as shown next. In the example
below, line 2326 has one active call, and line 2327 has
one held call.
If you press a line key that doesn’t have an active call, the
most recent call on that line will become active. The
current call will be held. To manage a call, use the up
and down keys to highlight it. Then, press one of the soft
keys to hold, resume, end, or transfer the highlighted
call, or set up a conference with the highlighted call.
Placing Calls
You can place a call using the handset, speakerphone, or headset. You can dial the number first, and then choose the
method — by picking up the handset, pressing , or pressing — or choose the method first, and then dial the
number. You can place calls in these ways:
Manually, from the Dialler
Automatically, by tapping a favourite in Home or Lines view
Automatically, from your Favourites list, Recent Calls list, or Contact Directory
Calling from the Dialler
The Dialler displays a list of previously-placed calls. Select one of the
entries to automatically enter it. Or, start entering a number. As you enter
numbers, the Dialler displays a list of similar numbers, as shown next. Use
the up and down arrow keys to select a match and automatically enter it.
To display the Dialler, do one of the following:
From Home view, select New Call.
From Lines or Calls view, press New Call. (The New Call soft key won’t display if you have an active call.)
If your phone is idle, start entering a phone number.
Pick up the handset, or press or . This method only works if you don’t have an active call.
In Lines view, press a line key that doesn’t have any calls.
When you access the Dialler, an active call is held. To call from the Dialler:
Enter the number, and then pick up the handset, press a line key, press , or press
Or
If you’re already in handset, speakerphone, or headset mode, enter the number, and press Dial.
