Flip Solutions Ltd t/a Flip Connect
Phone: 020 3056 5060 | Fax: 0870 421 5411 | E-Mail: [email protected]
14
User Guide | Polycom VVX310
| 27/06/2014
Changing the Speaker Volume
To change the volume of what you hear during a call, press one of the Volume keys, , to lower or raise the
speaker volume.
Changing the Ringer Volume
To change the volume of the incoming call ringtone, press one of the Volume keys, , while your phone is idle or
ringing.
Muting the Microphone
Mute the microphone so other parties can’t hear you. Microphone Mute applies to all modes (handset, headset, and
speakerphone). You can still hear all other parties when you mute the microphone.
To mute the microphone:
During a call (including a conference call), press .
The Mute key glows red. The other parties can’t hear you. To disable Mute, press again.
Choosing Where You Hear Sound Effects
You can choose whether you hear sound effects — all phone sounds except call audio — from the handset, headset, or
speaker. For example, you can configure your phone to ring on your headset, instead of the speaker. By default, you hear
all sound effects from the speaker.
To choose where you hear sound effects:
1.
Select Settings from Home view, and select Basic > Preferences > Audible Ringer.
2.
From the Audible Ringer screen, select where you want to hear sound effects:
a.
To hear sound effects only from the phone’s loudspeaker, select Speaker.
b.
To hear sound effects only from the handset, select Handset.
c.
To hear sound effects only from the headset, select Headset.
d.
To hear sound effects only from the device you’re currently using to hear call audio, select Active.
The default destination is Speaker.
Who do I contact?
If you have any questions about the service, or want to report a fault after performing one of the checks in the
Troubleshooting Guide, please contact:
Telephone support is offered on 020 3056 5060 - normal hours of operation are Monday to Friday, 9am to 5:30pm.
Outside of these hours there is a Voicemail facility, you will be able to leave a message and a Support Engineer will
respond to your request at the earliest convenience.
Email support - If your preferred method of contacting us is email, please send all requests to
Online support – We offer all customers to be able to create their own support ticket, this is accessed online via the
following URL -
http://flipconnect.co.uk/support/ticket/
- please select
Support from the Department dropdown.
