Shared Lines
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All VVX business IP phones, OBi Edition support multiple shared lines. Your administrator can customize
your phone so that multiple shared lines are enabled.
Shared Line Appearance
A Shared Line is a service account or extension installed on a group of phones.
All phones on the shared line are notified when a phone uses that extension. There can be multiple
simultaneous calls on a shared line. Each call on a shared line has a Shared Call Appearance (SCA). If
your phone has a shared line configured as one of the services, it should have as many Call Keys defined
on the phone as are bound to that service.
List of All SCA States
Icon
SCA State
Description
Available Operations
LED Pattern
Seized
A sharing phone has seized
the SCA to make an
outgoing call.
Fast blinking in
red
Trying
A sharing phone is trying an
outgoing call.
Steady red
Proceeding
A sharing phone is making
an outgoing call and the
called party is ringing.
Steady red
Connected
A sharing phone is on a
connected call with that
SCA.
Barge in to monitor the
conversation or to
participate in the
conversation.
Steady red
Held
A sharing phone is on a call
with that SCA and has
placed the call on hold.
Resume and take over the
call.
Slow blinking in
red
Private Held
A sharing phone is on a call
with that SCA and has
placed the call on private
hold.
Slow blinking in
red
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