14. TROUBLESHOOTING – TIPS
PROBLEM
CAUSE
SOLUTION
The appliance does not start.
No power.
Check that the vacuum cleaner
is connected to the mains elec-
tricity.
Suction power is decreased.
Nozzle, suction hose or
suction tube are blocked.
Turn the appliance off and un-
plug it. Clean the filter and re-
move any blockages of tubes
and accessories.
Water leakage when vacuu-
ming liquids.
Blocked float.
Clean the water filter assembly.
The extension tubes or the ac-
cessories are loose.
The locknut is in the OPEN
position.
Turn
the
locknut
to
the
CLOSED position.
The appliance will not di-
spense steam.
Boiler switched off.
Boiler out of water.
Steam lock activated.
The boiler is not yet pres-
surised.
Monoblock plug not inser-
ted correctly.
Press the boiler button.
Add water to the boiler
Disconnect the steam lock on
the handle.
Wait until the steam lamp turns
off.
Insert the monoblock plug cor-
rectly.
Steam is dispensed mixed with
drops of water.
The steam hose and/or the
telescopic tube are cold.
Direct the steam jet onto a
cloth to heat up the tubes.
Loss of steam or drops of wa-
ter between the connection of
the accessories.
The seals are damaged.
Replace the seals.
Should the problems persist, contact an Authorised Polti Service Centre (see www.polti.com
for the up-to-date list) or Customer Services.
E
N
G
L
IS
H
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Summary of Contents for VAPORETTO MV 10.20
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