Page 20
English
8
Troubleshooting
Information about the cleaner status and any relevant condition will be displayed on the control box and/
or in the iAquaLink
®
app.
Error Codes
Control Box
Display
In-App Display
Suggested Solution
1
2
3
Pump Motor
Traction Motor Right
Traction Motor Left
a. Check for corrosion or bent pins in the power cable
connection area.
b. Turn each wheel one quarter turn in one direction
repeatedly until rotation is smooth. Repeat, turning
wheels in the opposite direction until rotation is smooth.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
4
Pump Motor Consumption
a. Check for small debris or hair in the fan impeller.
b.
Thoroughly clean the filter canister.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
5
6
Drive Motor Consumption
Right
Drive Motor Consumption
Left
a.
Thoroughly clean the filter canister.
b.
Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
7
Cleaner Floating
•
Turn cleaner power off, then submerge cleaner
according to correct procedure.
8
Cleaner Out of the Water
•
Turn off the cleaner and submerge. Shake to release
air bubbles. Restart cycle.
9
N/A
• Cleaner has completed a cleaning cycle. This is not an
error. No action required.
10
Communication
a.
Turn cleaner power off and on again to reset.
b.
Check floating cable connection to the control box.
Check for corrosion or bent pins at the connection
point.
c. If this does not resolve the problem, contact your local
retailer for a diagnostic review or call customer service.
11
Sensor Unit
• Contact approved service station for replacement.
N/A
Connection Error
a. Check that the control box is plugged into a GFCI
outlet and that the Wi-Fi icon is illuminated.
b. If not, go through the set-up steps to reconnect to the
home router. Check that the router is in close enough
range to the control box. Install a Wi-Fi extender if
necessary.
