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Polaris
®
AutoClear
®
SC (PAGSC20K) Salt Chlorinator - Installation and Operation
Manual
ENGLISH
Section 7. Troubleshooting
WARNING
Always turn pump off prior to attempting service or repair. Your pump and filter system is operated under
pressure and pressure must be released before you begin to avoid system damage or personal injury. Follow the
manufacturer’s instructions to properly release the air in the pool filter.
7.1 Problems and Corrective Action
NOTE:
Minimum salt level is 3000 parts per million (ppm). Low salt concentration below 2,500 ppm will cause premature cell
failure.
Problem
Text Displayed
Possible Causes
Solutions
CLEANING
The self-cleaning cycle is automatic;
this message is not an error code but
an information message.
• Wait for about 10 minutes and
chlorine production will resume
automatically at the previously set
level.
“Check
Salt”
warning
displayed
CHECK SALT
• Salinity is under 3,000ppm.
• Pool water temperature too low (<
18 °C, variable).
• Cell scaled up or worn.
• Add salt to the pool to keep the level
at 3,000ppm. If you do not know the
salt level or how to test it, consult
your pool care professional.
• Display warning will come on when
the water is too cold. No action
required.
• Clean or replace the cell.
“Flow”
indicator
on
NO FLOW
• Stop or failure of the filtering pump.
• Presence of air or gas in the cell
(not filling with water).
• By-pass valves closed.
• Check filter, pump basket & skimmers
and clean them if necessary.
Ensure all valves are set for normal
operation.
• If using a variable speed pump
ensure the speed setting is high
enough for adequate flow through the
cell.
• If suction cleaner is connected to
skimmer check cleaner for blockages
or restriction of flow
CHECK PUMP
• This message is displayed
alternately with "NO FLOW" if the
situation continues.
• Check the pump connection into
the power pack is secure.
• Perform the same checks as above.
Note: that saltwater chlorine
generator has built in pump
protection. This means that saltwater
chlorine generator will supply power
for 4 minutes, if there is no flow
detected it will retry after 20 minutes.
It will repeat this again and if still no
flow it will enter into standby and
require restarting. All schedules will
remain in memory.
CHECK CELL
• Short-circuit in the cell or cable
disconnected/badly connected.
• Worn electrode.
• Check the cell connections.
• Replace the cell.
• Have the control box (electronic
board and transformer) checked by a
qualified technician if necessary.
OVERHEAT
• Device internal temperature over
70 °C.
• Device internal temperature over
80 °C.
• The device reduces its production to
50 %.
• Production stops.
• Production restarts automatically
when the temperature drops.
X
• The device no longer stores the
time.
• Check the condition of the battery.
• Replace it if necessary (3 V battery,
type "CR2032").
