2. Function
WIFI Wired Indoor unit
：
WIFI Wireless indoor unit
：
Failure diagnosis
NO
Malfunction
Checking
Debug
1
Fail to start the
product
If the plug of power
adapter correctly?
？
Re-connect indoor monitor with
power adapter.
2
Blue screen or no
video
If 4-core/6-core wire
connection
correctly?
Unplug and reconnect 4-core wire &
6-core wire. If the line has extended,
please check whether the wiring
color/position/direction correctly.
3
Indoor to outdoor
are silent
Without press indoor
unit talk button?
When press the calling button,need
to press the talking button to
talk-back.
5
Howlround
Indoor unit and
outdoor unit two
microphones
distance is less than
0.5 meter?
Keep two microphones distance
more than 0.5 meter
6
No image/image
blur
Cable is too
thin/Whether the
acrylic panel
protective film tear
off ?
Change another cable according to
the requirement/Take away acrylic
panel
protective film
6
Can’t unlock
If the electronic lock
is 12V?
Choose 12V electronic lock
8
current noise
Microphone broken?
Find the broken Microphone from
indoor unit and outdoor camera,then
change it
9
Can’t connect APP
if connected to the
wifi network
check whether the router is limited,
or change the password to try, or
start the router
