3.
The
film
holder
is
stuck
inside
the
scanner
The
scanner’s
power
or
USB
cable
got
disconnected
during
the
scan
or
some
other
error
cause
the
scan
to
fail
while
the
scanner
was
scanning
Disconnect
and
reconnect
the
power
and
USB
cables
to
the
scanner.
The
scanner
will
attempt
to
eject
any
inserted
film
holder
automatically
when
turned
on.
If
the
film
holder
is
not
ejected
automatically,
please
eject
the
film
holder
by
manually
pulling
it
out
from
the
front.
4.
The
film
holder
is
automatically
ejected
You
pressed
a
button
to
bring
the
scanner
out
of
sleep
mode
or
you
just
connected
the
USB
cable
after
accidently
disconnecting
it
The
scanner
will
eject
any
inserted
film
holder
when
coming
out
of
sleep
mode
or
when
connection
with
a
computer
has
been
established.
This
behavior
is
normal.
5.
The
film
holder
is
not
pulled
into
the
scanner,
and
the
Eject
button
LED
is
Orange
The
scanner
and
computer
are
not
connected
via
USB
cable
Please
make
sure
the
scanner
and
your
computer
are
connected
via
USB
cable.
The
scanner
will
not
pull
in
the
film
holder
if
the
USB
cable
is
disconnected.
The
scanner
installation
is
not
complete
Please
complete
the
scanner
installation.
6.
The
scanner
scans
very
slowly
You
are
running
other
applications
in
the
background
Close
all
the
other
applications
that
are
running
in
the
background.
You
are
scanning
at
a
high
resolution
(DPI)
Reduce
the
resolution.
19
