Plextor PX-800A, Installation And User Manual

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Section 4. Maintenance and Troubleshooting
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PX-800A Installation and Users Manual
Troubleshooting
If you have problems during or right after installation of your drive, first
make sure the drive is recognized. If you still have problems, visit the
Plextor web site for tips and troubleshooting help.
Make Sure the Drive Is Recognized
If you’re having trouble after installation, make sure the PX-800A drive
is recognized by your computer. To check whether the drive is
recognized:
To see if the drive is recognized in Windows:
1. Turn the computer ON. After the computer boots up, you should see
the Windows display.
2. Open Windows Explorer or My Computer and ensure there is an
icon for the Plextor drive, the hard disk, and another DVD or CD-
ROM drive, if present. The Plextor icon may be D: or E: or another
designator.
If the PX-800A drive isn’t recognized in Windows:
1. If the PX-800A drive is not recognized in Windows, reboot the
computer and use your computer’s setup program to program the
BIOS to recognize it.
NOTE: Refer to the computer’s documentation for information on how
to run the motherboard BIOS setup program.
For the PX-800A, use the motherboard BIOS setup program to set
up IDE Master and Slave designations, as needed for your
configuration, on the primary or secondary IDE bus. If the IDE
interface is disabled on your computer, you will need to enable it. If
a Master or Slave device is set to “disable” or “none” or a similar
designation, change it as appropriate to “enable” or “auto” (or
something similar, depending on your setup program).
2.
Save and exit your CMOS setup to restart your computer with the
new settings.