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Section 4. Maintenance and Troubleshooting

PlexWriter 40/12/40A Installation and Users Manual

33

14. Reconnect the IDE cable to the PlexWriter drive. If you removed the drive to

gain access to the cable or jumpers, replace the drive in the computer. Then
replace the computer cover.

If you discover a problem with the PlexWriter drive, do not attempt to service the
drive yourself. Contact us to get an RMA number and take steps to return the drive to
Plextor. See “Returns” on page 42 for details.

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Summary of Contents for PlexWriter 40/12/40A

Page 1: ...INSTALLATION AND USERS MANUAL AUGUST 2002 Model PX W4012TA Internal...

Page 2: ...tent without obligation to notify any person or organization of such revision or change This manual is copyrighted all rights reserved It may not be copied photocopied translated or reduced to any ele...

Page 3: ...ION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure The laser beam emitted from the optical pickup is invisible...

Page 4: ...This page intentionally left blank...

Page 5: ...hanging the Mode Jumper on Your Internal PlexWriter Drive 9 Select an IDE Configuration 10 About Cable Select 13 Identifying Whether Your System Uses Cable Select 14 Locating the Master Position on a...

Page 6: ...eed to Disable DMA 29 Troubleshooting 30 Using the Self Test Diagnostics 30 What You ll Need 30 CD Write Read Test 31 6 Frequently Asked Questions about Recording 35 Appendix A PlexWriter Specificatio...

Page 7: ...ill never know unless you contact us Meet Your PlexWriter 40 12 40A The PlexWriter 40 12 40A is a CD ReWritable drive that provides professional quality CD performance for writing rewriting and readin...

Page 8: ...ur PlexWriter also has a self diagnostic feature The drive can actually determine if it is working properly an invaluable feature for troubleshooting Minimum Configuration to Use the PlexWriter 40 12...

Page 9: ...led some or all of the items above may have been installed and may not be separately available See the Plextor web site for locations to purchase additional or replacement accessories Save Your Box Be...

Page 10: ...e sound level of the headphone jack It has no impact on the volume level of the rear panel audio outputs LED indicator Illuminated green during disc loading and when Buffer Underrun Proof is operation...

Page 11: ...ard MPC 3 type 4 pin connector DMA jumper Use the DMA jumper to convert between Ultra DMA Mode 0 2 no jumper default and Multiword DMA Mode 0 2 with jumper installed In general leave this jumper at it...

Page 12: ...ter requires reasonable care in its installation and use Keep the area around your drive clean from dust smoke and other contaminants Do not allow moisture or liquids including water or cleaning fluid...

Page 13: ...involves loosening or removing several screws on the back panel of your computer and sliding off the cover See Figure 3 for an example QuickStart Installation For Experienced PC Users Only If you ve...

Page 14: ...indicated by the position of jumpers on the back of the drive This is also true for the Cable Select bus If there are two IDE ports one is for the primary IDE bus and the other is for the secondary b...

Page 15: ...cheme Changing the Mode Jumper on Your Internal PlexWriter Drive The PlexWriter drive arrives from the factory with its mode jumper set to Master A function is ON if the jumper is installed and OFF if...

Page 16: ...to another by installing the jumper lengthwise horizontally Doing so could result in damage to the drive Select an IDE Configuration Set the jumper according to the desired configuration as shown in t...

Page 17: ...on and performance will make a big difference Depending on how fast the CD ROM drive can stream data to the PlexWriter it may not be fast enough to constantly have the buffer full In this case the buf...

Page 18: ...umper to Master and connect the PlexWriter as Master to secondary IDE port Figure 7 How to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration B Before PlexWriter Installatio...

Page 19: ...he computer s IDE interface connector Figure 9 How to Install the PlexWriter If Your Computer Is Originally Set Up in Configuration D About Cable Select The Cable Select jumper position sets the PlexW...

Page 20: ...me Locating the Master Position on a Cable Select Cable With Cable Select Master and Slave are determined not by jumpers but by the connectors on the Cable Select cable The connectors are identified a...

Page 21: ...e connections that you must make are IDE cable Power cable There are also two optional cable connections An analog audio cable connection if you are using a sound board in your computer and plan to co...

Page 22: ...or they are all in use you will have to buy a splitter or a Y connector These can also be found at most retail and mail order computer stores To mount the PlexWriter drive 1 Make sure the power to you...

Page 23: ...to use mounting rails The drive can be mounted directly into your computer Go to step 6 NOTE Plextor does not provide rails If you need rails you can obtain them from the computer manufacturer or from...

Page 24: ...the side rails are attached properly 7 If not already connected attach the other end of the IDE ribbon cable to the connector on the motherboard Figure 15 Connecting the IDE Ribbon Cable CAUTION It is...

Page 25: ...power cable from the computer to the DC INPUT connector of the PlexWriter drive In most computers you will find free power connectors that are ready for your use Check the cable running from your powe...

Page 26: ...about installing the sound board in your computer is the board s manual Once you have successfully installed the sound board in your computer you can continue below for a description of the different...

Page 27: ...ded for your configuration on the primary or secondary IDE bus If the IDE interface is disabled on your computer you will need to enable it If a Master or Slave device is set to disable or none or a s...

Page 28: ...hecked ON 4 Click on OK button and then click the Close button to exit the System Properties window 5 When prompted if you want to restart your computer now select Yes for this change to be enabled an...

Page 29: ...a discs CD R Recordable CD You can record on these discs but only once You can also read them CD RW High speed ReWritable CD These discs support recording and re recording up to 1 000 times You can al...

Page 30: ...of the mechanism and your CDs Handling CD Media Take care when handling blank CD R and CD RW media Dust scratches and fingerprints on either side of the disc can cause write errors during recording Wh...

Page 31: ...ingerprints Use a straight line motion wiping from the center out Do not wipe the disc in a circular motion Figure 18 Wipe the Disc from the Center Outward HINT Keep your frequently used discs in jewe...

Page 32: ...lets you successfully create CDs on the first attempt Advantages of VariRec Technology This drive is equipped with VariRec Variable Recording technology a feature offered by Plextor that allows you to...

Page 33: ...ing the VariRec Setting VariRec lets you increase or decrease the laser power by up to 2 degrees in either the positive or negative direction from this default You can change the laser power to do com...

Page 34: ...Section 3 Using Your PlexWriter 28 PlexWriter 40 12 40A Installation and Users Manual This page intentionally left blank...

Page 35: ...firmware upgrades in the Support area on the Downloads page There is a description of the latest firmware revision and its intended use 3 Download the firmware to your computer To upgrade firmware 1 R...

Page 36: ...time when you are prompted select Reboot Troubleshooting If you have problems during or right after installation of your PlexWriter drive visit the Plextor web site to find tips to help find the probl...

Page 37: ...see the back of the PlexWriter drive connected to the ATAPI cable power connector and optionally an analog sound cable NOTE You may have to remove the drive from the computer to perform the next two s...

Page 38: ...green and amber and the tray ejects 9 Insert a blank Plextor recommended CD R disc Be sure to use only CD R media of the type recommended by Plextor If the DISC indicator blinks amber three times the...

Page 39: ...ive If you removed the drive to gain access to the cable or jumpers replace the drive in the computer Then replace the computer cover If you discover a problem with the PlexWriter drive do not attempt...

Page 40: ...Section 4 Maintenance and Troubleshooting 34 PlexWriter 40 12 40A Installation and Users Manual This page intentionally left blank...

Page 41: ...software With CD RW media you can Use as if it were a large capacity floppy disc Transport files to and from work Copy your important data periodically Store large projects as you develop them What wr...

Page 42: ...Section 5 Frequently Asked Questions about Recording 36 PlexWriter 40 12 40A Installation and Users Manual This page intentionally left blank...

Page 43: ...shi Chemical Verbatim With PoweRec some discs may be recorded at 16X because of lower quality media Note For the latest updated list of certified 40X media see Plextor s web site at http www plextor c...

Page 44: ...p R RW Stamp R RW Note Stamp indicates commercially pressed silver discs Write Speed CD R Data 40X Z CLV 20 24 32 40X 32X Z CLV 20 24 32X 24X Z CLV 20 24X 20X CLV 16X CLV 8X CLV 4X CLV Write Speed CD...

Page 45: ...3V at 32 ohms Headphone Volume Control Wheel knob Rear Panel Power Supply DC 5V Typically 600 mA during writing 350 mA during reading Peak 1 5 A DC 12V Typically 700 mA during writing 600 mA during r...

Page 46: ...o 40 degrees Celsius Operating Humidity 20 to 80 non condensing Storage Temperature 40 to 60 degrees Celsius Storage Humidity 20 to 95 non condensing Dimensions and Weight Dimensions W H D excluding f...

Page 47: ...s ask can be found quickly in the support area Select PlexHelper for online troubleshooting or FAQs for common questions If you have not been successful in your quest our Technical Support Department...

Page 48: ...type of VGA Super VGA or other graphics board you use Brand name and model number of any other peripherals you have installed or connected to your computer e g CD ROM scanner fax board network board R...

Page 49: ...ent goods or expense or inconvenience caused by service interruptions Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the unit To obtain warranty...

Page 50: ...Appendix C Warranty 44 PlexWriter 40 12 40A Installation and Users Manual This page intentionally left blank...

Page 51: ...iting speed 1 35 cleaning disc 25 closing tray 24 computer minimum 2 configuration CSEL 13 minimum 2 37 types of IDE 8 connection digital audio 39 sound board and 20 connector analog audio output 5 19...

Page 52: ...y string 40 installation 7 15 quickstart 7 interface connector 39 J jumper DMA 5 14 39 mode 5 9 39 L label disc 24 laser power adjusting with VariRec 26 27 LED indicator 4 39 blink rate 25 39 color 4...

Page 53: ...20 SPDIF cable 20 SPDIF connector 5 20 39 specifications 37 performance 38 speed monitoring 25 39 writing 11 35 writing CD DA 1 35 38 writing CD R 1 38 writing CD RW 1 35 38 stereo output signal 5 su...

Page 54: ...Index 48 PlexWriter 40 12 40A Installation and Users Manual This page intentionally left blank...

Page 55: ...PlexWriter 40 12 40A Installation and Users Manual 49 Notes...

Page 56: ...PLEXTOR CORP 48383 Fremont Blvd Suite 120 Fremont CA 94538 6509 Phone Fax 510 440 2000 800 886 3935 510 651 9755 E mail info plextor com www plextor com...

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