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To answer or end a call on the PC,

 do one of the following

• Tap the PC button on the MDA400.

• Tap the Call control button on the inline controller.

• Use your softphone application.

To make a call on the PC, 

do one of the following.

• Tap the PC button on the MDA400 and dial the number in the softphone application.

• Tap the Call control button on the inline controller and dial the number in the softphone

application.

• Use your softphone application.

Headset call control is dependent on a compatible softphone. If you have not installed Plantronics

Hub or do not have a compatible softphone, press the headset call button first and then make/

take/end the call using the softphone application. Download Plantronics Hub for Windows or Mac

at 

plantronics.com/software.

To answer or end a call on the desk phone,

 do the following.

• Tap the Desk phone button on the MDA400.

• Tap the Call button on the inline controller.

To make a call on the desk phone, 

do the following.

• Tap the Desk phone button on the MDA400 and dial the number.

If your softphone has this feature, holding down the Call control button on the inline controller
for 2 seconds will place the call on hold. Refer to your phone's user guide for additional features
available while on hold. Pressing the Call control button on the inline controller will take the call
off hold.

To increase or decrease listening volume, on the inline controller, press the upper end (+) of the
volume button or press the lower end (-) of the volume button on the inline controller.

To adjust the listen or speak volume of the softphone, please refer to the softphones user
documentation.

During a call, briefly press the mute button to mute the microphone on the inline controller. To
unmute press the button again.

To switch from a desk phone call to a computer call (or visa versa) press the other call button to
answer incoming call or place an outgoing call. Or, you can press and hold the Headset button on
the inline controller for two seconds.

Daily Use

Answer, end and make

calls

Put a call on hold using a

PC

Adjust volume

Mute

Switch Calls

14

Summary of Contents for MDA480 QD

Page 1: ...Plantronics MDA480 QD MDA490 QD User Guide...

Page 2: ...iguration and Make a Test Call 10 Desk Phone Plus HL10 and Power Supply sold separately 11 If You Do Not Hear a Dial Tone 12 Computer Connect 13 Connect Your Computer and Place a Call 13 Daily Use 14...

Page 3: ...DA Inline controller MDA400 Audio switcher Telephone Interface Cable What s in the box 3...

Page 4: ...erface cable jack 2 Desk phone audio button 7 Power jack 3 USB adapter port 8 Configuration slide switch 4 USB cable connect to computer 9 Listening volume dial 5 Handset lifter EHS jack 10 Speaking v...

Page 5: ...1 Green LED 4 Volume down 2 Call button 5 Mute 3 Volume up 6 Red LED Inline controller 1 2 3 4 5 6 Basics Inline Controller 5...

Page 6: ...ur headset 2 On line indicator OLI A light that flashes once a call is activated It allows others to know when you are on a call 3 HL10 lifter Automatically lifts handset and returns it to the cradle...

Page 7: ...1 Connect the inline controller to the MDA400 switcher 2 Connect your Plantronics supported QD corded headset to the inline controller Connect your headset 7...

Page 8: ...headset call control answer end and mute functionality Download Plantronics Hub for Windows Mac by visiting plantronics com software Manage your headset settings on your computer with Plantronics Hub...

Page 9: ...telephone interface cable to the back of the switcher 2 Disconnect the handset coil cord from the base of the desk phone and re connect it to the telephone interface cable junction box 3 Connect the r...

Page 10: ...y hear you In some cases the other end will experience extreme momentary or permanent echo in this case you have an incorrect setting Repeat steps 5 and 6 starting with the next candidate switch posit...

Page 11: ...se touches the side of the phone 4 Slide the lifter up to where it nearly touches the handset earpiece 5 Press the call button on your headset to activate the lifter 6 If you hear a dial tone the lift...

Page 12: ...g and returning headset to cradle Extender Arm 1 Slide extender arm onto lifter 2 Stabilizers can be shifted left and right Position stabilizers on outsides of handset to gently grip the phone 1 2 2 R...

Page 13: ...r softphone 3 End call by pressing the computer talk button on the MDA400 or the call button on the inline controller NOTE To use the call feature with some softphones on the PC you will need to insta...

Page 14: ...one do the following Tap the Desk phone button on the MDA400 and dial the number If your softphone has this feature holding down the Call control button on the inline controller for 2 seconds will pla...

Page 15: ...flashing red MDA400 is booting up once complete there will be a flash of green on the default line then both LEDs will go off Solid yellow Over current condition using HL10 without power supply Unplug...

Page 16: ...uration Switch The most commonly used position is A which is the default position People I talk to can hear a buzz in the background If the power supply HL10 lifter only is plugged into a power strip...

Page 17: ...ange For Windows Vista and Windows 7 systems Refer to the Sound option in your PC Control Panel Under the Playback tab change the default settings to your PC speaker Click OK to confirm your change Fo...

Page 18: ...Netherlands Patents US 8 983 081 9 008 319 D747 293 CN ZL201430495348 3 CO 8516 EM 002592345 EP 2135047 IN 268129 KR 30 817640 MX 46224 TW D171922 patents pending 2017 Plantronics Inc Plantronics is a...

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