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System Maintenance

Use the information in this section together with the information in the Handling & Care section.

USB Flash Drive

Avoid running low on free disk space as this will slow down writing new data. Keep at least 50% of the disk
space free. Do not load projects into Stitch directly from the USB drive. Instead, copy all project files from
the USB drive to your computer first; that way you will also have a backup.

Compass Calibration

If you frequently get Stitch warnings about compass calibration, choose Calibrate Compass under Survey
Settings. You will need to rotate the camera around three approximately orthogonal axes. On-screen
instructions will guide you through a simple calibration procedure. Rotation should be performed slowly
and should take approximately 15-20 seconds to complete. If the data collection is not completed in 60
seconds, the procedure will time out and will need to be repeated.

Firmware Update

1.

Go to

goiguide.com/downloads

.

2.

Download the latest PLANIX firmware update file.

3.

If one exists, delete the old PLANIX firmware update file from your USB flash drive.

4.

Ensure the file is named exactly “fw6_update.7z” as web browsers may append additional text to
filename when saving (e.g. fw6_update (1).7z).

5.

Copy the new firmware file onto your USB flash drive. The file should be placed at the root of the USB
drive (i.e. not in any of your project folders).

6.

Safely eject the USB flash drive from the computer to avoid file corruption.

7.

Insert the USB flash drive into the PLANIX and power it on. The PLANIX power supply should not be
connected at this time and the battery must have at least 25% charge.

8.

Navigate to Survey Settings and press the Update Firmware button.

9.

Once complete, reconnect to the PLANIX and reload Survey app to begin using the new firmware.

System File Update

1. Download the latest PLANIX system file from the link provided by technical support
2. If one exists, delete the old PLANIX system file from your USB flash drive.
3. Copy the new system file onto your USB flash drive. The file should be placed at the root of the USB

drive (i.e. not in any of your project folders).

4. Safely eject the USB flash drive from the computer to avoid file corruption.
5. Insert the USB flash drive into the PLANIX and power it on.
6. Navigate to Survey Settings and press the Update System File button.
7. Once complete, reconnect to the PLANIX and reload Survey app to begin using the new system

parameters.

Setup 

 Connect 

 Survey 

 Stitch

19

Summary of Contents for iGUIDE PLANIX

Page 1: ...Instruction Manual v1 0 ...

Page 2: ... System Overview 6 Charging 9 Setup 10 360 Camera Installation 11 Connect 12 Typical Workflow 13 Survey 14 System Settings 16 Stitch 18 System Maintenance 19 User Replaceable Accessories 21 Usage Tips 22 Specifications 23 Warranty 24 Setup Connect Survey Stitch 2 ...

Page 3: ...1 Common technical requirements Harmonised Standard covering the essential requirements of article 3 1 b of Directive 2014 53 EU and the essential requirements of article 6 of Directive 2014 30 EU ETSI EN 301 489 17 V3 2 2 2019 12 ElectroMagnetic Compatibility EMC standard for radio equipment and services Part 17 Specific conditions for Broadband Data Transmission Systems Harmonised Standard cover...

Page 4: ...cense exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device DECLARATION OF CONFORMITY SIMPLIFIED This product complies with the essential requirements and provisions of RE Directive 2014 53 EU WARNING Do not use the 5 G...

Page 5: ...p iGUIDE PLANIX Pro 1 iGUIDE PLANIX 2 System battery 3 System power supply 4 USB 3 0 Flash drive 5 Carrying case with shoulder strap 6 Ricoh Theta Z1 with calibrated lenses Figure 1 What s in the box 7 Theta Lens cap iGUIDE PLANIX Core 1 iGUIDE PLANIX 2 System battery 3 System power supply 4 USB 3 0 Flash drive 5 Carrying case with shoulder strap Setup Connect Survey Stitch 5 ...

Page 6: ...ommended over QR plates with a release lever due to possible interference of the lever with the feet Figure 2 shows the main components of the PLANIX camera system System Components 1 360 camera and its power button location 2 Laser scanner 3 USB 3 0 port USB A all data is stored on the USB drive 4 System power button 5 Status indicator Blinks when the system is busy either during startup or while...

Page 7: ...t WARNING Do not spill any liquid onto the system and avoid allowing excess moisture to enter through the vent openings as this could cause electrical malfunction and damage the unit Camera Lens Note that if fingerprints dirt etc get onto the camera lens image quality may deteriorate When dust or dirt does get on the camera lenses do not touch it directly with your fingers to avoid scratching the ...

Page 8: ... Do not expose batteries to heat or fire Avoid storage in direct sunlight Do not short circuit a battery Do not store batteries in a box drawer or storage container where they may short circuit each other or be short circuited by other metal objects Keep batteries clean and dry Do not subject batteries to excessive mechanical shock In the event of a battery leaking do not allow the liquid to come ...

Page 9: ...harge for 30 seconds in order to disengage sleep mode Only the specified power supply shipped with the PLANIX may be used to charge the system To charge the 360 camera and PLANIX simultaneously the PLANIX must be powered on If PLANIX is powered off its USB ports will not supply power to charge the 360 camera and the camera will be charged from the PLANIX system battery next time PLANIX is powered ...

Page 10: ...lutter so as to allow a direct line of sight Direct line of sight between consecutive camera positions is important to allow the PLANIX to see as many structural and non structural elements of the home as possible and ensure successful automatic scan alignment Figure 6 Proper tripod setup It s important to keep the tripod at a consistent height as much as possible for optimal 3D touring Raise and ...

Page 11: ...connector to the 360 camera There is only one orientation of the connector at which it will engage properly 4 Attach the 360 camera mount to the system routing the USB cable around the plastic screw boss and between the boss and the adjacent flat fin There is only one orientation of the 360 camera mount at which it will engage properly 5 Re install the four M3 screws Do not over tighten the screws...

Page 12: ...re 8 this is normal PLANIX Wi Fi access point does not provide or require an internet connection 3 Open a web browser 4 Enter the IP address 192 168 5 1 into the URL field 5 Once the Survey web app loads add it to the home screen of your smart device see figure 9 to enable the full screen web app experience You can also save it as a bookmark Notes The Wi Fi signal will not appear until the status ...

Page 13: ... is relatively level before each scan to aid the auto level correction in Stitch post processing software Depending on the property you may also Figure 10 Measure exterior wall thickness want to measure the exterior wall thickness using a tape measure and record it in Survey see figure 10 Typically this is done at the front door jamb After the property has been surveyed the data must be copied fro...

Page 14: ...e front door jamb Figure 12 Menu Two Shot mode off Create a Floor 1 Tap in the blank field on the floor menu and enter a name figure 15 2 Enter the exterior wall thickness if necessary If left blank the wall thickness from the project level if entered will be used later 3 Select Below Grade if necessary for proper square footage calculation Survey a Property 1 Ensure you will not be seen in the im...

Page 15: ... Tap the Change View button at the top right to enter Laser Scan View figure 14 2 Tap the button again to enter Pano View and again to return to Split View see figure 13 Figure 14 Laser Scan View left Pano View right Select and Edit Scans 1 Double tap a scan circle in the laser data to select the scan or use the arrows at the top of the screen 2 Tapping the current scan name displayed in the lower...

Page 16: ...oor use restrictions for the 5GHz band and do not use PLANIX outdoors where not permitted Access Point Name Specify the WiFi access point name WiFi password Customize the WiFi password The default password is the serial number of the system found on the product label located on the base of the system Power Off Timeout The camera will automatically power off after the specified minutes of inactivit...

Page 17: ...all settings back to their defaults System Information System Firmware Version System Serial Number 360 Camera Firmware Version and 360 Camera Serial Number Save System Log Save a log of this session s system activity A file named syslog txt is saved to the USB drive and you can provide it when requested by technical support Setup Connect Survey Stitch 17 ...

Page 18: ...lick Select and wait for the project to finish loading Edit data 1 Align laser measurement data 2 Adjust images optional 3 Add notes optional 4 Rearrange and rename floors and scans in the folder tree optional Export data from Stitch 1 Click the Export project button 2 Set the initial pano of the iGUIDE if you haven t already 3 One or more floors may have a problem Read the list which appears and ...

Page 19: ...fw6_update 7z as web browsers may append additional text to filename when saving e g fw6_update 1 7z 5 Copy the new firmware file onto your USB flash drive The file should be placed at the root of the USB drive i e not in any of your project folders 6 Safely eject the USB flash drive from the computer to avoid file corruption 7 Insert the USB flash drive into the PLANIX and power it on The PLANIX ...

Page 20: ...in Survey Settings Notes You can update 360 camera firmware directly via the 360 camera mobile app without removing the camera from the PLANIX base Ensure PLANIX is powered off then power on the 360 camera using its own power button connect to the 360 camera from your smart device via Wi Fi and launch the native 360 camera app published by its manufacturer If the 360 camera is physically removed l...

Page 21: ...h Theta Z1 R02020 www theta360 com System Battery POWERPAQ RRC2057 www sager com System Power Supply MeanWell GE40 Industrial Adaptor GE40I12 P1JR Interchangeable AC plug AC PLUG US www sager com External USB Drive Any Type A USB drive Any source NOTE No other user serviceable components exist on the PLANIX instrument Any attempt to disassemble or otherwise repair the PLANIX instrument is strictly...

Page 22: ...LCD screen and will turn itself off Survey will try to recover but if it fails the Shoot button in Survey will turn red Press the power button on the 360 camera which is found on its side not the PLANIX power button to bring it back If such errors persist turn the 360 camera off and back on using its own power button Additionally you can try to reset the 360 camera by pressing its power and Wi Fi ...

Page 23: ...upply Input 100 240VAC 50 60Hz 1 0A Output 12VDC 3 3A PLANIX Input Power 12VDC 3 3A System Battery Performance 7 hours of typical operation Mechanical System Unit Weight 980g 2 16 lbs System Unit Dimensions W 34cm 13 4 x D 11cm 4 3 x H 11cm 4 3 Shipping weight with carrying case without packaging 3 6 kg 8 lbs Carrying Case Dimensions W 39cm 15 4 x D 29cm 11 2 x H 17cm 6 7 Tripod Mounting Thread 1 ...

Page 24: ...ing the warranty period the warranty of the System shall thereafter continue only for the unexpired period of the original warranty USB flash drive is considered a consumable component is provided with the System for a new user s convenience only and is excluded from this warranty This warranty is extended to Customer only and shall not apply in the event of i damage defects or malfunctions result...

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